These guests, as soon as they arrived, immediately began to argue why we live here, because they wanted to rent the entire house. Although in the description it is says in details that this is the lower part of the house, and that we live on the upper floor. (Also please note that in British Columbia it is illegal to rent homes that are not occupied by the owners). Then in the evening she started texting me that she was over excited when she booked the house and didn't read the description. Please excuse me, but it's not my fault that you don't read the details before booking. At 5 a.m. in the morning when we were all asleep, because in the morning we go to work, and the children go to school, and at 5 a.m. in the morning we certainly do not walk like elephants..... The fact that we live upstairs and you will hear us is also mentioned in the description, as there is no house with such good sound insulation that people from the lower floor may not hear people from the upper floor and vice versa. As for the prices, you paid $150/ per night for a 3 bedroom 2 baths, and this is the lowest prices in Kelowna. We have a patio, there is also a table and BBQ and it is very well visible in the pictures. I'm not quite sure what you mean we're miles from the lake? In the description it is indicated that the house has lakeview and the distance from the lake is indicated, and not located on the lake, you are once again imagining things yourself and making claims against me. I would like to describe your dogs as a separate item. We have a pet friendly house and dogs are our frequent guests, but we have never had dogs like yours, they barked, howled, bited each other, etc. all day. Knowing their behavior, you did not even apologize for the inconvenience it has caused to us. Our pond is not in the best condition, I agree here, but there is no smell from it at all. However, your rate does not affect the level of your stay in our house in any way.