The facilities at the hotel were immaculate, tidy, clean and we were both very happy with our stay.
PETER
於 2024 年 6 月住了 3 晚
2/10 很差
John
商務旅客
2024年5月24日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
A shambles
Hotel had images on that it was a Ramada (and still use all of their stationary, phones etc). It isn’t. No one mentioned it was a building site with half the hotel under construction, so loads of dust, great for asthmatics. Kitchen is semi closed so all food has to be ordered the day before and it was disastrously bad (breakfast got a 50% refund and cancelled the second one). Staff have absolutely no idea what they are doing. WiFi doesn’t work. Fire alarm went off at 3.45am. Twice. (They blamed it on someone taking a hot shower!). Bed sheets left me with a rash. Then they couldn’t give out invoices (printer was not working), and then struggled to get me one emailed because I owed £6 (this was actually because I got £6 back off my breakfast that had already been paid for and they tried to charge me the other half again). Basically, 2 nights of absolutely shambolic behaviour by the hotel and I’m delighted it is over. Hopefully therapy will help me in the long term.
John
於 2024 年 5 月住了 2 晚
10/10 優異
真實旅客
商務旅客
2024年5月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 5 月住了 1 晚
6/10 一般
Garrick
2024年4月30日
讚好:整潔度和職員與服務
Garrick
於 2024 年 4 月住了 3 晚
2/10 很差
dave
2024年4月29日
讚好:整潔度和客房舒適度
不滿:職員與服務
Visit to my daughter and granddaughter
Arrived at hotel found restaurants shut bars not open no cooked breakfasts no meal in the evening.
The room was newly decorated but incomplete couldn't plug kettle in so removed from the coffee station and plugged in at side of bed more thought needed you can't frow new items into a room without checking things work you need to have a plug socket near your kettle
The carpark was empty and most other sites had the hotel as shut yours didn't i saw 1 other guest during my two night stay
I paid full rate for this experience maybe a discount for lack of amenities would of cheered me up