"I’m excited to be back to Shibuya and stay in the same hotel after 10 years- but I was a little disappointed. The location of it stays perfect, while all the equipment in the house seems old and not well maintained, especially the air conditioning was way too windy and not warm enough, the toilet smells a bit, the overall cleanliness was not up to standard..
The staff and location deserve a 5 stars, and I truly hope a renovation will be done soon so that the hardware could match the software advantage."
"We travelled as a family of 4 so their room set up was perfect for us. There was even a little kitchen area. Location of hotel was perfect for us because we had wanted to shop and eat around the Shibuya area anyway. Also lots of yummy looking local restaurants in the streets behind the hotel - worth exploring!"
"Bed too small, I am 181cm already touch the screen door.
Website said sofa mode, you will have space at the screen door area, but it is not enough for me to turn around."