We had a great short stay at this hotel in Knoxville. All the staff, from the front desk to the valets, were kind and helpful. Our room was clean and well appointed, the breakfast was good, and everything was clean.
Kelly
2025 年 7 月入住 1 晚
6/10 一般
Monique
与家人出行
2025 年 7 月 25 日
满意:员工和服务,清洁度
Nearly all the staff was extremely nice. but that did not make up for the dated property with an uncomfortable bed. Neighborhood was dirty and felt unsafe. Maybe when UT is back in session it won't feel like such a deserted wasteland. But this was a Saturday evening in July.
Monique
2025 年 7 月入住 1 晚
6/10 一般
Mariusz,Burlington
2025 年 7 月 23 日
满意:员工和服务
Very good stay
Mariusz
2025 年 7 月入住 1 晚
10/10 超赞
Monica
2025 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
We arrived very late at night and the staff was very friendly and attentive
Monica
2025 年 7 月入住 1 晚
8/10 还可以
Miriam
2025 年 7 月 22 日
满意:员工和服务,清洁度
The hotel was nice. The rooms smelled good and the beds were comfortable. The towels were fluffy. The room was overall clean. Attention to detail in the bathroom could have been improved.
Unfortunately, the pool was out of service. When looking for a hotel- that was part of the search criteria because of our kids. That was a bummer to hear when checking in. They arranged for us to use the pool at the YMCA- a very cool old building, but the pool was not family friendly. The 4 lanes were for older gentlemen to swim laps in their speedos watched by an older gentleman lifeguard who tried not to make eye contact with us- mostly- we felt so uncomfortable with the kids splashing or making any noise in the lane that they played in. So- boooo on the pool being out of order.
Overall- lovely. We’d stay again.
Miriam
2025 年 7 月入住 3 晚
6/10 一般
Stephanie
与配偶出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Pro: lots of pillows.
Con; area is less than desirable. Room could use an update. - curtains, tv, etc. everything is expensive.
Tries too hard to be fancy, but it’s just not.
Stephanie
2025 年 7 月入住 1 晚
6/10 一般
Ambra
2025 年 7 月 20 日
不满意:住宿条件和设施
The pool is closed. Expensive ve parking
Ambra
2025 年 7 月入住 2 晚
10/10 超赞
anthony
与配偶出行
2025 年 7 月 17 日
满意:清洁度、服务设施、住宿条件和设施
nice employees ,ease of entrance and parking
anthony
2025 年 7 月入住 2 晚
10/10 超赞
John,ATLANTA
与配偶出行
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Location and staff were the best assets. We really enjoyed our stay.
John
2025 年 7 月入住 2 晚
10/10 超赞
Shane
与家人出行
2025 年 7 月 13 日
满意:住宿条件和设施,清洁度
Really close to convention center. Close to places downtown. They have parking but only valey. You have to park in a garage down the street. Pool was out while there. Snack section sucks.
Shane
2025 年 7 月入住 2 晚
4/10 很差
Gerald
与家人及幼儿出行, 与家人出行, 商务旅客
2025 年 7 月 11 日
不满意:服务设施
Rooms were clean but we got there and the pool wasn’t operational. It was the 4th of July weekend and we were traveling from Cincinnati, Ohio. We were given a dinner voucher and they took 30 minutes to check to see if we were able to use it for me and my family. We ended up leaving and going to find food elsewhere. We booked this hotel solely on the fact that it had a rooftop pool and still haven’t been properly compensated for our experience. Next time we will just spend the extra money and stay at The Marriott.
Gerald
2025 年 7 月入住 2 晚
8/10 还可以
Candice
与家人出行
2025 年 7 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Lovely staff. Clean room. Good towels and bedding. Only problem was you could hear guests in next room very clearly. They also had TV going all night and you could hear it.
Candice
2025 年 7 月入住 1 晚
10/10 超赞
Carlos
2025 年 7 月 8 日
Carlos
2025 年 6 月入住 5 晚
10/10 超赞
Mahbuba
2025 年 7 月 8 日
Mahbuba
2025 年 7 月入住 1 晚
10/10 超赞
kristine
与家人出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel
kristine
2025 年 7 月入住 1 晚
10/10 超赞
Travis
2025 年 7 月 7 日
Travis
2025 年 6 月入住 2 晚
10/10 超赞
Emily
2025 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Very friendly staff from valet to check in.
Emily
2025 年 7 月入住 1 晚
10/10 超赞
Leslie
与配偶出行
2025 年 7 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice.
Leslie
2025 年 7 月入住 1 晚
10/10 超赞
Shelley
2025 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Shelley
2025 年 7 月入住 1 晚
10/10 超赞
Debra
与家人出行
2025 年 7 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Easy valet parking. Front desk very cordial. Room clean. Bed comforable. Hotel quiet.
Debra
2025 年 7 月入住 2 晚
10/10 超赞
Matthew,oxnard
2025 年 7 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Typical Hilton stay. Went smooth. Downtown location.
Matthew
2025 年 7 月入住 3 晚
8/10 还可以
Amy
与家人出行, 商务旅客
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Lobby was nice.. rooms were fair.
Amy
2025 年 7 月入住 2 晚
6/10 一般
Lidu
2025 年 7 月 3 日
满意:住宿条件和设施
The room was dark and smells.
Lidu
2025 年 6 月入住 1 晚
8/10 还可以
Tracy
2025 年 7 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Not very accommodating for a late check our, other than that, the property was pretty good!