Virgin Kolob Arch Hotels

"Clean room, friendly staff, appreciated getting the morning breakfast bag the night before because we were heading out prior to them offering to us. "

"Very friendly and helpful staff. Clean hotel all around. "

"This property was amazing! Super clean, very attentive and just overall amazing. We will be back! "

"The room was clean, and it worked just fine for us. The property needs some maintenance. The manager was friendly and helpful. "

"The food was fresh and good."

"The worst experience ever. Check in was supposed to be at 3pm, at 5pm was told the room is still not ready. We had to sit in the lobby until the room was “ready” The front desk said she couldn’t even “call” us when the room was ready and we had to come back and check. She couldn’t even put us in another room, because it didn’t comp what we paid… Eventually cleaning crew said they are no longer cleaning and our room wouldn’t be ready. Front desk eventually put us in a ADA room. We asked for a bottom floor room, due to traveling with luggage and she put us on a second floor. The reasoning was it was close to an elevator. Room was dirty. Found hairs on the bed and toilet. Will attach photos! At this point , we were just happy to get a room. checked out at 8am … and no food at breakfast. No coffee, no plates….. like why even advertise it. When we checked out the elevator didn’t work and the ice machine didn’t work. What a jinx By the way we were traveling with a newborn, paid extra for the bassinet + 1 person. Couldn’t be any worse of an experience. I’ve never written a review, but this experience calls for it. "

"Amazing staff and great atmosphere."

"The elevator was out of order, yet we were initially given a room on the 4th floor even though the staff was aware that it wasn’t working. That would have meant carrying our luggage up several flights of stairs. Thankfully, another staff member assisted us and moved us to a room on the 2nd floor."

"Amazing stay. The views were amazing from our room and breakfast was awesome"