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克思雀希爾頓逸林酒店的評價

4 out of 5
克思雀希爾頓逸林酒店
Hlavna 1, Kosice

評價

9.2

卓越

10 分評分，優異；368 則評價中有 243 則" "
8 分評分，不錯；368 則評價中有 104 則" "
6 分評分，一般；368 則評價中有 9 則" "
4 分評分，欠佳；368 則評價中有 6 則" "
2 分評分，很差；368 則評價中有 6 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
停車在隔壁停車場，24小時20歐元，飯店另一邊是賭場，走路到舊城區很近
於 2023 年 2 月住了 1 晚
Lenka 於 2023年2月28日的回應
Thank you for sharing your experience in our hotel. We are looking forward to welcome you again!Kind regards

10/10 優異

HsingJu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 3 晚
Hello, thank you very much for your 5* feedback. We really appreciate that. Sincerely, Ina Front Office Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 8 月住了 2 晚
Dear Guest, thank you very much for your great feedback. We look forward to your next stay with us. Best Regards, Ina Front Office Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適又方便，淡季房價物超所值
房間新，浴室大，淡季房價物超所值
Dear Guest, thank you so much for your positive feedback. We ado apreciate that. Best Regards, Ina Front Office Manager

8/10 不錯

igor

於 2024 年 3 月住了 1 晚
Lenka 於 2024年4月14日的回應
Dear Mr Igor, Thank you for taking time to share your recent experience at our hotel. We would be more than happy welcome you back again. If you have any questions please do not hesitate to contact us.Kind regards

6/10 一般

Marianna

讚好：整潔度
Despite being part of a well recognised international chain, this hotel struggles to steer from that all permeating, post-communism, Eastern European impression. The dark, oppressively gloomy reception and bar area feel anything but inviting and bar one or two guests, it’s very much a ghost town. Which was surprising considering I was told the hotel was fully booked and as such they were unable to offer me a room on one of the higher floors. So I woke up to a strong smell of fried breakfast at 5am, presumably coming from the casino below? Unlike the wonderfully friendly serving staff at breakfast, the ladies at the reception desk were somewhat cooler in their interactions. Speaking of breakfast, it was everything one might expect from the standard European selection, with freshly made pancakes a very nice bonus. You certainly won’t struggle to find a table as only three or four were occupied during my visit on both days. The room was tiny and the entire stay felt overpriced for the quality of the hotel. Cleanliness was 5*. The biggest surprise was a nasty office chair in my room covered in stains. As for the positives, the hotel is decidedly in best location in town - the Main Street with the amazing cathedral, fantastic restaurants and cafes and easy access to transport makes the stay very convenient. Worth noting that if you order anything from the restaurant into your room, the hotel will charge you extra 6 Euros for the privilege, which was a first for me!
於 2024 年 1 月住了 3 晚
Front office team 於 2024年3月8日的回應
Dear Ms. Marianna,we are thankful for your feedback. It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at DoubleTree by Hilton Kosice.Thank you for complimenting our staff at breakfast, selection available at breakfast, cleanliness and location, we really appreciate this.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Kosice. Kind regardsIveta / Front Office Team

10/10 優異

Stella

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Lenka Kamenska/Assistant Front Office Manager 於 2024年2月15日的回應
Dear Stella, Thank you very much. We are happy to hear you had an enjoyable experience with our hotel. Thank you so much for kind review. Come to visit us whenever you are in Kosice.

10/10 優異

Morten

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Veldig bra hotell. Hyggelige folk og god mat.
於 2024 年 1 月住了 3 晚
Lenka Kamenska/Assistant Front Office Manager 於 2024年2月15日的回應
Dear Mr Morten, Thank you very much. We are happy to hear you had an enjoyable experience with our hotel. Thank you so much for kind review. Come to visit us whenever you are in Kosice.Best regards

8/10 不錯

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall very good. Would definitely recommend
於 2024 年 1 月住了 4 晚
Lenka Kamenska/Assistant Front Office Manager 於 2024年2月15日的回應
Dear Mr Peter, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.

10/10 優異

Bisola

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really nice
於 2024 年 1 月住了 1 晚
Lenka Kamenska/Assistant Front Office Manager 於 2024年2月15日的回應
Dear Ms Bisola, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.

6/10 一般

Jeffrey

親子同遊
讚好：整潔度和住宿狀況
Clean and very presentable, Some of the staff looked down on you, I’m the one paying £200 pound a night but hey? Still haven’t refunded my 100 euros deposit 1 week later!! Disgusting really.
於 2023 年 10 月住了 1 晚

8/10 不錯

Monika

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Lenka Kamenska/Assistant FOM 於 2023年10月20日的回應
Dear Monika, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.Kind regards

8/10 不錯

Claus

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Lenka Kamenska/Assistant FOM 於 2023年10月20日的回應
Dear Claus, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in KosiceKind regards

4/10 欠佳

Carlos

商務旅客
讚好：整潔度
不滿：職員與服務
Standard business hotel with unfriendly staff
I have stayed several times in this hotel for work. The location is convenient but the staff is not very friendly (Zuzana) and the rooms are clean but small for the price.
於 2023 年 8 月住了 1 晚

10/10 優異

Jozef

於 2023 年 8 月住了 1 晚
Lenka Kamenska/Assistant FO 於 2023年10月20日的回應
Dear Jozef, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in KosiceKind regards

10/10 優異

Peter

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Tamara

讚好：整潔度、職員與服務和住宿狀況
A hit small but very Lovely room, view was amazing. Stuff were very kind and helpful 🙂
於 2023 年 7 月住了 1 晚
Lenka Kamenska/Assistant Front Office Manager 於 2023年7月31日的回應
Dear Ms Tamara, Thank you very much. We are happy to hear you had an enjoyable experience with our hotel. Thank you so much for kind review. Come to visit us whenever you are in Kosice.Kind regards

8/10 不錯

Miri

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice stay
Location was great, the room was clean and comfortable, and comfortable bed. We had one issue with the hotel having only one elevator working, the other out of service, and us being on the ninth floor it was difficult to use to stairs and we had to wait for the elevator a loooong time each time.
於 2023 年 7 月住了 1 晚
Front office team 於 2023年7月11日的回應
thank you very much for your review and for your kind words about room. The elevator is out of order due to its renovation and we truly apologies for all inconvenience during your stay associated with it.

10/10 優異

Lars

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, perfect location
Good business hotel with everything you expect from such a hotel. What sets it apart from other hotels is the perfect location, right at the entrance to the old town and still easy to get to by car.
於 2023 年 7 月住了 2 晚
Front office team 於 2023年7月6日的回應
Dear Mr. Larsthank you very much for your kind review and we are looking forward to your next visit.Team of DoubleTree by Hilton Kosice

8/10 不錯

Suzanna

於 2023 年 6 月住了 1 晚
Lenka Kamenska/Assistant Front Office Manager 於 2023年7月2日的回應
Dear Ms Suzanna, Thank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city really pays off. Whenever you are in Kosice, stop by the DoubleTree by Hilton Kosice. Best regards

10/10 優異

Andrew

讚好：整潔度、職員與服務和住宿狀況
The staff was very kind and understanding. It felt almost like a second home.
於 2023 年 6 月住了 10 晚
Lenka Kamenska/Assistant Front Office Manager 於 2023年7月2日的回應
Dear Mr AndrewThank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city really pays off. Whenever you are in Kosice, stop by the DoubleTree by Hilton Kosice. Best regards

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Brief visit to Kosice
4 night stay. Excellent hotel. Rooms very comfortable and clean. Excellent choice for breakfast.
於 2023 年 6 月住了 4 晚
Front office team 於 2023年6月19日的回應
Dear Paul,thank you for visiting our hotel, we are happy to hear that you had an enjoyable experience with our hotel.

4/10 欠佳

Robin

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Front office team 於 2023年6月14日的回應
Dear Mr. Robin,thank you very much for your review and for your stay with us.

8/10 不錯

Alice

讚好：整潔度、職員與服務和住宿狀況
Excelent location!
於 2023 年 6 月住了 6 晚
Lenka Kamenska/Assitant Front Office Manager 於 2023年6月13日的回應
Dear Alice, Thank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city pays off. Whenevr you are in Kosice, stop by the DoubleTree by Hilton Kosice.Best regards

10/10 優異

Freddie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superfine
No problems!
於 2023 年 5 月住了 1 晚
Lenka Kamenska/Assistant Front Office Manager 於 2023年6月13日的回應
Dear Mr Freddie,Thank you for taking a time to share your recent positive experience at DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.Best regards

4/10 欠佳

Carlos

商務旅客
讚好：整潔度
Uninteresting
Standard uninteresting business hotel. Dull decoration, basic service and dark restaurant. The breakfast for 21 eur is a scam.
於 2023 年 4 月住了 4 晚

10/10 優異

Michal

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚
Lenka 於 2023年6月13日的回應
Dear Mr MichalThank you for taking a time to share your recent positive experience at DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.Best refards

10/10 優異

Robert

於 2023 年 4 月住了 2 晚

10/10 優異

Alastair

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Lenka Kamenska/Assistant Front Office Manager 於 2023年3月27日的回應
Dear Mr Alastair,Thank you for your positive review. We are looking forward to welcome you back in Kosice.Kind regards

10/10 優異

Milan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
Lenka 於 2023年2月28日的回應
Thank you for sharing your experience on Hotels.com. We are looking forward to welcome you again!Kind regards

8/10 不錯

Benedicte Haugene

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚
Lenka Kamenska/Assistant Front Office Manager 於 2023年2月8日的回應
Dear Ms Haugene, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.Kind regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One of the best hotels in Kosice
Whenever I travel to Kosice, I stay at the Doubletree on Hlavna Ulica. The hotel is in the former Slovan Hotel from the socialist era; however, the building was gutted and renovated and out to western standards. Rooms are always clean and have a contemporary design with a comfortable bed and a spacious bathroom. The staff is friendly and always very helpful.
於 2022 年 11 月住了 1 晚

10/10 優異

Ofer

於 2022 年 11 月住了 1 晚

10/10 優異

Peter

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚

8/10 不錯

Khrystyna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Good location and facilities, the only issue was with an a/c. It didn’t really worked.
於 2022 年 10 月住了 1 晚

10/10 優異

Klaudia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel in the downtown, close to cathedral and other places, great food , especially for people with intolerance to lactose and gluten , very helpful staff . The best so far in Europe .
於 2022 年 9 月住了 3 晚

8/10 不錯

Kathleen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great breakfast good location to old town. Clean and comfortable bed
於 2022 年 9 月住了 1 晚

10/10 優異

Shane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A dependable quality hotel with friendly staff
Overall the staff and convenience were as usual for the standard we have come to appreciate at Hilton and doubletree by Hilton in various countries. Staff esp.front desk are a great asset to your organisation and always presents a courteous, friendly and approachable demeanour which makes guest stays and queries we may have a pleasant experience. I lost a silver bracelet during our stay and your staff are kindly keeping a lookout if it ever resurfaces. On the ‘cons’ Was not safe the parking was chargeable but perhaps it was in small print on the hotel.com site. Minor fixtures in the room (shower door handle kept falling off, the soap holder in the shower cubicle was hanging, TV power went off like it has crashed a few times.
於 2022 年 9 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 3 晚

6/10 一般

Carlos

商務旅客
Standar Business Hotel
Standard business hotel conveniently located in central Kosice. The facilities & the service are correct, but it lacks some kind of charm.
於 2022 年 7 月住了 4 晚

10/10 優異

Valeria

於 2022 年 8 月住了 1 晚
Lenka Kamenska/Assistant FOM 於 2022年9月1日的回應
Dear Ms Valeria,Greetings from Doubletree by Hilton Kosice. We appreciate your wonderful review. We hope you will visit us again. Have a lovely day.

8/10 不錯

Samuel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
Lenka Kamenska/Assistant FOM 於 2022年9月1日的回應
Dear Mr Samuel,Thank you for your positive review. We hope we will see you agian.

10/10 優異

Milada

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good customer service, great facility and accommodating staff.
於 2022 年 7 月住了 4 晚
Lenka/Front Office Assistant 於 2022年8月3日的回應
Thank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city really pays off. Whenever you are in Kosice, stop by the DoubleTree by Hilton Kosice. Best regards

8/10 不錯

Robert

於 2022 年 7 月住了 1 晚
Lenka/Front Office Assistant 於 2022年8月3日的回應
Thank you very much for staying with us. We are so happy that you have enjoyed your stay with us. Looking forward to seeing you again. Should you have any further comments regarding your stay please do not hesitate to contact me

10/10 優異

Maximilian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Günstig gelegen, lecker Frühstück und kompetentes Personal.
於 2022 年 7 月住了 2 晚
Lenka/Front Office Assistant 於 2022年8月3日的回應
Thank you very much for staying with us. We are so happy that you have enjoyed your stay with us. Looking forward to seeing you again. Should you have any further comments regarding your stay please do not hesitate to contact me

10/10 優異

Katarina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚
Lenka/Front Office Assistant 於 2022年7月12日的回應
Thank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city really pays off. Whenever you are in Kosice, stop by the DoubleTree by Hilton Kosice. Best regards

10/10 優異

Marianna

於 2022 年 6 月住了 1 晚

10/10 優異

Miguel

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

10/10 優異

Ilaria

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

10/10 優異

NAOMI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚