Kottayam Hotel with Pool

"The hospitality, housekeeping and general staff were excellent. This Taj is not a 5 star property. As much as one can appreciate its history, it is a dated property, yet it sits in the middle of a bird sanctuary. Be aware, the luxury villas have bathrooms that are open air. They do not have AC! This is most uncomfortable in a tropical climate. The hairdryer is attached to the wall making it impossible to dry your hair in a cool environment. This is not my idea of 5 star."

"Very out dateded, ac unit froze up started leaking all over our stuff and then it started throwing ice chunks. We went to the front desk and they offered to switch rooms. We switched rooms and everything was fine other than the bed being rock hard and the bed sheets with a ton of stains. We ended up checking out early and they would not refund us the other night stay. This property is also not kid friendly nothing for kids to do. No up keep to this property very ran down. "

"We absolutely loved our relaxing stay. The pool and the views are spectacular. The staff could not be more helpful. We only wish we could have stayed longer. "

"The staff were lovely and always around yo answer any questions "

"Great"