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W Hong Kong

Photo gallery for W Hong Kong

Outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of W Hong Kong

W Hong Kong

5.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1 Austin Road West, Kowloon Station, Kowloon

Explore the area

  • Popular LocationVictoria Harbour13 min walk
  • Popular LocationTemple Street Night Market15 min walk
  • Popular LocationKowloon Park19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)29 min drive

Room options

About this area

Kowloon

Located by the ocean, W Hong Kong is in Yau Tsim Mong neighbourhood and is connected to a shopping centre. 1881 Heritage and Tsim Sha Tsui Clock Tower are local landmarks, and travellers looking to shop may want to visit Elements Shopping Mall and Temple Street Night Market. Looking to enjoy an event or a game while in town? See what's happening at Happy Valley Race Course or Queen Elizabeth Stadium.

What's nearby

  • Sky 100 - 2 min walk
  • Victoria Harbour - 13 min walk
  • Temple Street Night Market - 15 min walk
  • International Commerce Centre - 18 min walk
  • Kowloon Park - 19 min walk

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 11 min walk
  • Hong Kong International Airport (HKG) - 29 min drive

About this property

W Hong Kong

5-star luxury hotel located in Yau Tsim Mong
Consider a stay at W Hong Kong and take advantage of a poolside bar, a rooftop terrace and a shopping centre on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a detox wrap or a manicure/pedicure. Enjoy Chinese cuisine, ocean views, and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Continental breakfast (surcharge), limo/town car service and express check-out
  • A front desk safe, multilingual staff and concierge services
  • Wedding services, coffee/tea in the lobby and smoke-free property
  • Guest reviews say great things about the helpful staff and proximity to the airport
Room features
All 393 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guests reviews say good things about the size rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Designer toiletries, separate baths/showers and hairdryers
  • HDTVs with cable channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 361 for adults and HKD 198 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Sing Yin Cantonese Dining
  • KITCHEN
  • WOOBAR

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12917 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LED TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 restrictions, access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.
Per property pet policy, only guests who check-in Sunday to Thursday (excluding public holidays and the night before public holidays) may bring pets.

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 660.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: HKD 361 for adults and HKD 198 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 660.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

W Hong Kong Hotel Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong
w Hotel Hong Kong
w Hong Kong Hotel Hong Kong
w Hotels Hong Kong
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel Kowloon

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 624 out of 1000 reviews" "
" "5 - Excellent 62%
Rating 4 - Good. 289 out of 1000 reviews" "
" "4 - Good 29%
Rating 3 - Okay. 49 out of 1000 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 28 out of 1000 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 10 out of 1000 reviews" "
" "1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

YU PIK ADA
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and tidy. the view was good also.
Stayed 1 night in Dec 2021

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for Relax!
Very friendly staff.
Stayed 2 nights in Dec 2021

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

4/5 Good

FAI HO
Stayed 1 night in Dec 2021

2/5 Poor

Diane Paula
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff asked my guests to go home
Stayed 1 night in Dec 2021

5/5 Excellent

Tin Ying
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. W hotel is modern and service was gd.
Stayed 1 night in Dec 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/5 Good

KA KIT ERIC
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK nice
Not bad
Stayed 1 night in Dec 2021

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billy
Fabulous and amazing service. The kids enjoyed the room so much and requested to go again…=)
Stayed 1 night in Dec 2021

5/5 Excellent

RAJU PARTAB
Stayed 1 night in Nov 2021