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W Hong Kong

Photo gallery for W Hong Kong

Featured image
Outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
View from Room

Overview of W Hong Kong

W Hong Kong

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
1 Austin Road West, Kowloon Station, Kowloon

Explore the area

  • Popular LocationVictoria Harbour13 min walk
  • Popular LocationTemple Street Night Market15 min walk
  • Popular LocationKowloon Park20 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)26 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Saturday, 8 Jan - Sunday, 31 Jul.

About this area

Kowloon

Located by the ocean, W Hong Kong is in Yau Ma Tei neighbourhood and is connected to a shopping centre. Sky 100 and 1881 Heritage are notable landmarks, and the area's natural beauty can be seen at Kowloon Bay and Victoria Harbour. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed.

What's nearby

  • Sky 100 - 8 min walk
  • International Commerce Centre - 8 min walk
  • Victoria Harbour - 13 min walk
  • Temple Street Night Market - 15 min walk
  • Kowloon Park - 20 min walk

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 11 min walk
  • Hong Kong International Airport (HKG) - 26 min drive

Restaurants

  • Where to eat
  • 星宴中餐廳 – Restaurant offering Chinese cuisine. Serves lunch and dinner on selected days.
  • KITCHEN – Ocean-view restaurant offering international cuisine. Serves breakfast daily.
  • WOOBAR – Cocktail bar offering international cuisine. Serves lunch, dinner and light fare daily, happy hour available.

About this property

W Hong Kong

Luxury hotel connected to a shopping centre in Kowloon with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 393 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences such as sitting areas and coffee makers. Other amenities available to guests include 24-hour room service, DVD players and minibars.
W Hong Kong offers 393 forms of accommodation with DVD players and minibars. This accommodation offers separate sitting areas. LED televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 361 for adults and HKD 198 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Spa services
  • Steam room

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean

Business services

  • Business centre
  • Conference centre (12917 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LED TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 restrictions, access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.
Per property pet policy, only guests who check-in Sunday to Thursday (excluding public holidays and the night before public holidays) may bring pets.

Renovations and closures

This property is closed from 8 January 2022 to 31 July 2022 (dates subject to change).
The following facilities or services will be unavailable from November 18 2021 to January 28 2022 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 660.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: HKD 361 for adults and HKD 198 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 660.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

W Hong Kong Hotel Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong
w Hotel Hong Kong
w Hong Kong Hotel Hong Kong
w Hotels Hong Kong
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 609 out of 976 reviews
5 - Excellent 62%
Rating 4 - Good. 281 out of 976 reviews
4 - Good 29%
Rating 3 - Okay. 50 out of 976 reviews
3 - Okay 5%
Rating 2 - Poor. 27 out of 976 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 976 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff asked my guests to go home
Stayed 1 night in Dec 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a 5 star Hotel
Cleaning: above average. Comfy: Good Front Desk: Poker Face . No temperature service . Food :Breakfast -average ; in room -terrible
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation - Amazing stay
We had a very positive experience at W Hotel. Despite being at full capacity, the hotel staff made an amazing job in serving all guests' needs with a smile. Great service, amazing food, spacious rooms, like new facilities. Very well done to Chef Rafael Gil and his team. Bringing quality food well presented at all times, across all restaurants and bars in the Hotel! Chef Rafael is a renowned chef (recently participated in the Netflix series "The Final Table"), however very humble, personable and friendly to all guests. He is always walking around the hotel’s restaurants and bars, greeting guests, making sure everyone is enjoying their meals, accommodating for any special requests, and always smiling! Thanks W Hotel for a great stay!
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021