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"The hotel itself is decent, but the service is extremely disappointing. We had to repeatedly ask reception every day just to get water bottles in our room, and even then, they often didn’t deliver. We also booked a fishing trip through the hotel for $720 USD. We showed up at the marina with our two children and waited, but the boat never arrived. When we followed up, we were told the captain had an accident the day before and couldn’t work. The hotel never informed us in advance, leaving us waiting there for nothing. To make matters worse, getting a refund was a hassle. It took three weeks and a complaint through VISA before we finally got our money back. Due to currency exchange, we ended up losing about $50 CAD. I contacted the hotel about this, but they didn’t even bother to respond. Overall, while the property is acceptable, the lack of communication and poor service made for a very frustrating experience."

"This is a beautiful property that was quiet and peaceful. "

"We had this very nice studio on the 2nd floor. Nice view, wonderfull bed. The only thing to be aware of is that there is no elevator if you’re bringing heavy baggage. But it was a great stay!"

"Super super nice clean hotel"

"Was ok"

"We love the property! It’s our second time staying there ! The dive shop crew are always friendly and so helpful!! We love they have lockers we can keep our dive gear in to dry overnight !!! The room and grounds are always clean !! And the lazy river is fantastic "

"Studio Suite had a great kitchen. Beautiful ocean view from the balcony. Great mattress, pillows and bedding. Nice casino compared to the other one locafed kn the island. Excellent swimming and snorkeling. Different options to enter the ocean. "

"Comfortable and quiet "

"The room was great and so was the housekeeping and front desk staff. The bed was waayyy too hard though. We also thought the restaurants should all be owned by the resort as it made it weird as to whether we could charge to the room or not. Wait staff could have been better…"