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“Great staff”

“The staffs are really helpful and friendly. Their service has been the highlight of my stay. However, the location of the hotel is really bad, there is literally nothing around, no convenience store, no supermarket….. no retail area, only a Starbucks that is 5 minutes walk away. it is really hard even to call a cab to go outside. Also, taxi drivers are so confused about the direction of the hotel and they couldn’t find their way when we hire a taxi to get back from the city. ”

“The Waldorf Astoria Doha Lusail is a stunning hotel with great facilities, but their front desk service and room management were incredibly disappointing. I specifically booked a King room, but when I arrived at 5:50 PM, I was told it was unavailable. Instead, they downgraded me to a handicap-accessible room, and it wasn't even ready until very late at night. To make it worse, the communication was nonexistent. I clearly told the front desk that my local Kuwaiti SIM was turned off and asked them……

“Excellent staffers.”

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“I had a very pleasant stay. The hotel has the facilities you could expect or beyond your expect. And my room is amazing and tidy, and has a very modern vibe, and the amenities inside are nice as well. Moreover, most of the staff I met are friendly and professional, especially the manager Emane and her team, they prepared a birthday surprise to me, made me feel really loved and appreciated. Also I would like to thank Mr. Shailendra, he is welcoming and offered a very heartfelt service when I……

“Very good ”

“Absolutely the best holiday and I have ever stayed at. The service, the staff, the amenities were exceptional. I will definitely be coming back to this hotel and I recommend it as one of the best hotels you can stay at.”