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"Lovely hotel. Great location and parking just next to hotel building. Staffs are pleasant and efficient! The only down side is the cleanliness of the spa area. On busy hours might need extra cleaning (hair on the floor in change room, guests wear slippers get in change area…etc) "

"Long queing when checking in. But big bath is confortable to sleep very well."

"Clean room, helpful staff, next to JR Shinkansen."

"We had triple room stay and was comfortable enough for 3 of us. Spa in hotel was good and location was excellent with carpark Yen600 each day nearby and many restaurant within walking distance. Staff service was excellent too. "

"Staff was very courteous room was clean and the hotel was very close to the train station "

"A stunning hotel resort that you can spend whole day without leaving the premises”. The location is not very convenient but they provided shuttle bus to train station. Highly recommend to anyone who rent a car during the trip. Restaurant is spectacular with great buffet options. Lots of entertainment facilities that your kids will not be bored."

"Bed was good"

"加湿器がうるさかったので、寝るときに切って寝た"

"Dirty carpet, room too hot and no cooling function for air conditioner. Definitely need refurbishment."