Lacey Spa Hotel

"Clean room friendly staff "

"Property itself is beautiful. The biggest issue we had, is check-in was at 4:00, and we didn't get a room until 5:30. I understand it was a sold out night, but our room also didn't feel extremely "

"Friendly staff, easy access from I5, clean"

"Room was missing hangers, streaming services did not function on the TV, bed has thin covers, and the lobby is under construction."

"No lights no heat broken bed "

"Staff was all very friendly. I was up that way for a medical procedure. My room was pleasant and I had a couple of great sleeps. "

"Everything is nice but no charging outlets on night stand "

"I brought my granddaughter and a friend for 3 nites, both 12 years old! ! They had a great time! I felt very safe letting g them do the wand experience without my supervision! They had a blast! I so purchased a package for $399, think , that included endless sodas in 2 special cup, endless popcorn, 2 cups of candy, the Minager experience for2, and $100 food credit… can’t remember what else, but anyway they did IT ALL, and had a blast! They loved the water slides, wave pool, and hot tubs! We reserved a table by the Wave pool for 1 day, which included a large pizza…PERFECT! You guys have this really dialed in! Well worth what I spent! Thanks so much! Btw, we did have one little hiccup… my grandie’s guest’s mom had a new barhing suit to be sent to her on Saturday! We went to the registration who told us 3 different times that it had not arrived!. We finally showed the manager at registration the email from Amazon that it had been delivered! Finally the manager at the time, Jay, I think, looked at the email from Amazon, and went to investigate himself! He found the missing package, Wahoo!!! Then about 20 minutes later I received a very kind text from him apologizing and he offered to boat for our breakfast the next morning! WOW! Well done GWL!! "

"Room was very clean and on top of that customer service was great."