Lake Shore hotels from HK$438

"Yes everything was great "

"I needed a early check to coordinate with a family member in the hospital and they accomodated me. The bed was so soft and I slept well. There was a problem with the outside door not locking and they fixed it right away. The breakfast was fresh and really good coffee. Staff friendly and helpful."

"Check in was easy, staff was helpful, and the room was clean. The a/c unit cover fell off when we tried to adjust the temperature but it didn’t affect the operation. "

"We had a large clean room. The room was a bit warm for sleeping and the air conditioner was very noisy."

"This hotel is great for families. The lobby is very family friendly with large screen TVs, pool table and a snack bar. The pool and hot tub are nice and there is always a friend to swim with. Breakfast is very nice with many selections and a pancake making machine that is fun for kids not to mention all the topping choices. The rooms are not as cozy as one would expect and the shower needed some maintenance due to staining but these were minor issues compared to the positive items mentioned above. Would stay here again with kids."

"Left before breakfast. Parking was easy and location was great for finding food. "

"Housekeeping here needs to a better job cleaning the rooms. They also need to understand their own policies when it comes to checking out. Knocking at my doors 9 am and 10 am is not professional. Normal people knock using their hands but when you use an object like your wooden board that is very loud. Not only did you wake up my young kids but I am sure you have woken up entire floor. The lady that checks us in is always very nice and so is the lady who checked us out but I am feel robed the entire morning of the sleep I needed. "

"Hairs on the linen. Building seems a bit abandoned. Front desk woman was nice though and was happy to give me fresh linens."

"We really liked this property and will definitely stay here again. Staff was professional and personable. I commented to front desk staff that the pictures completely and accurately depict the property and rooms - unusual! Our room was well-appointed and the beds very comfortable. Our only issue (a personal one to be sure) were the pillows - all were very stiff and hard. Would suggest that of the four pillows on each bed, one would be a much softer one. "