嶺翠園酒店是否設有泳池？

是，此住宿設有室內泳池及室外泳池。

嶺翠園酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

嶺翠園酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

嶺翠園酒店的登記入住時間是？

登記入住時間於 16:00 開始。

嶺翠園酒店位於哪裡？

此SPA服務式住宅位於太浩村，位於驛馬車極速滑雪纜車、北保齡球館和博爾德滑雪纜車不到 2 公里。銀河和奧林匹克快車均位於 5 公里內。

嶺翠園酒店斯泰特萊恩區

Q: 嶺翠園酒店是否設有泳池？

是，此住宿設有室內泳池及室外泳池。

Q: 嶺翠園酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 嶺翠園酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

Q: 嶺翠園酒店的登記入住時間是？

登記入住時間於 16:00 開始。

10/10 優異

jeremy

2019 年 8 月 24 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Beautiful and great location

It was wonderful and the view was spectacular!

於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

家人同遊

2019 年 6 月 26 日

讚好：整潔度和住宿狀況

不滿：職員與服務

The elevator wasn't working the entire time of my visit. It was extremely cold outside and we had to lift our bags in and out during our entry and exit from the place. I was also charged extra on my credit card for no reason.

於 2019 年 5 月住了 1 晚

6/10 一般

Nancy

2018 年 9 月 10 日

Not worth the price

Much smaller then website pictures! A hassle to check-in .. Then go take Shuttles - To anywhere U need to go.. If don’t have car. I was very disappointed

於 2018 年 9 月住了 2 晚

2/10 很差

Minh

2018 年 8 月 1 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Deceiving

The online picture is very deceiving. The resort is self does not stand up to what is showing on line.

於 2018 年 7 月住了 2 晚

10/10 優異

真實旅客

2017 年 10 月 19 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great place to stay

The room was beautiful and the resort was amazing. Wish we could have stayed for more than one night.

於 2017 年 10 月住了 1 晚

8/10 不錯

真實旅客

2017 年 8 月 29 日

讚好：整潔度、職員與服務和住宿狀況

I enjoyed my stay here. One thing that made this stay uncomfortable was there was no air conditioner so it was hot in the room.

於 2017 年 8 月住了 2 晚

2/10 很差

Tania

2017 年 7 月 31 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Horrible stay

Too lengthy and cumbersome check in No ac didn't work No toiletries in bathroom like shampoo or lotion Old building Hot room Asked for a little later check in they said no

於 2017 年 7 月住了 1 晚

6/10 一般

Cid (California)

2017 年 6 月 9 日

讚好：整潔度、職員與服務和客房舒適度

not as advertised

The room was beautiful, accommodating and new. Bed was comfortable, shower head was great, dining table was convenient. However, there was virtually no view from either the living room or bedroom. I came for a view, having that impression from the website. We saw a chair lift from one side and a solitary view of a concrete block wall.

於 2017 年 6 月住了 2 晚

10/10 優異

Janis

2017 年 5 月 25 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Fantastic Vacation Place for Couples and zfamily

My husband and I really enjoyed our stay and agreed to come back. The room had so many appliances,storage space, comfort bed, and it felt like we were in an apartment. We really enjoyed the views and the staff were very informative to where to visit. We hive the Ridge Resorts a 10 for the rate. Thank you for your recommendation for a hotel.

10/10 優異

Shimona

2017 年 5 月 21 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

2017 年 5 月 9 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

This is not a motel room, it is a small one bedroom fully furnished and outfitted apartment with a beautiful view.

8/10 不錯

真實旅客

2017 年 5 月 8 日

讚好：客房舒適度

Close to skiing not casinos

We stayed here in may 17. The hotel is part of the ridge group. There's no lobby at this location or staff. It's kind of strange you check in down the road and then come back to your room. There's absolutely no amenities at this location aside from a game room with barely anything. The room was 3 out of 5 for clean. The kitchen was clean , the couch blinds and pillows seemed dirty . The blinds were brown from dirt and stains the couch seemed old and the pillows had hair on them. The room was exactly as pictured . Large with kitchen. I don't know if I'd come back for the price. It's nice for a long ski weekend to have the kitchen. It's about 15 minutes from casinos . We went to FOX AND HOUND restaurant by the hotel. Really good ! Check that out.

8/10 不錯

真實旅客

2017 年 3 月 14 日

讚好：整潔度、職員與服務和客房舒適度

Great location next to Heavenly Ski Resort

Great location next to Heavenly's Stagecoach ski lift. Room was clean and comfortable. Shower ran out of hot water too fast to wash hair. No shampoo, conditioner, shower gel or coffee left in room. We had to call 2-3 times to get shampoo. They offer coffee filters, but no coffee. Even after housekeeping service, they didn't always leave shampoo or coffee.

10/10 優異

真實旅客

2016 年 12 月 17 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Hotel super et calme

Très bon hotel Nous avons adoré notre séjour

2/10 很差

Shante

2016 年 10 月 24 日

不滿：整潔度、職員與服務和客房舒適度

Filthy

There was hair left on the pillow from the previous guest. Housekeeping didnt even change the pillow cases. My wife and I had to change the sheets and sleep with several towels over our pillows at 1 in the morning. ( luckily there was sheets and pillows in the closet(who knows if those were even clean? :(

4/10 欠佳

真實旅客

2016 年 10 月 7 日

讚好：整潔度、住宿狀況和客房舒適度

不滿：職員與服務

Poor Service

Hotel Front Desk staff was rude, unorganized, and inefficient. I reserved a two night stay, but they booked me in two separate one night stays instead. Which meant that my key expired after the checkout time during my second day, and I had to call the front desk (which is on top of the mountain) to send someone to bring a key. Instead of just sending someone, they proceeded to tell me that it wasn't their fault that I was booked in two separate days, and that it's their common practice. When I said "That doesn't really make sense..." they just argued with me.

2/10 很差

brent (yuba city)

2016 年 9 月 19 日

讚好：整潔度、住宿狀況和客房舒適度

不滿：職員與服務

Bad customer service and false advertising

This hotel shows pictures of nice rooms which they were..... But also shows a lobby, clubhouse, and places to eat and lounge. While all that is located near by it is annoying that you either have to drive there or call for their shuttle to pick you up. I would have never chosen this hotel if I had known the inconvenience in their location. Plus my wife is pregnant elevator was out of service so it was a dangerous walk up a bunch of stairs and cat walks to get to our room and didn't sleep well with people jumping up and down it sounded like right above our heads. And management has yet to call me back regarding my complaints

8/10 不錯

Hope (New Smyrna Beach, Fl)

2016 年 9 月 13 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great

The staff were friendly and helpful. They have a shuttle to get you around property a definite plus.

2/10 很差

greg

2016 年 9 月 13 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Not very good.

It was hard to find the office to check in. Room was old and furniture warn and dirty. Electricity went out at dinnertime and stayed out. Hotel would not compensate for that.

10/10 優異

Julia (Colorado Springs,CO)

2016 年 9 月 9 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great stay

Very quiet. Peaceful. Wildlife to wake up to. Great fireworks display over S. Lake Tahoe.

2/10 很差

Marcy (Santa Barbara, CA )

2016 年 8 月 27 日

讚好：職員與服務

不滿：整潔度、住宿狀況和客房舒適度

Ridge Crest on Tramway--sketchy!

I requested a non-ground floor, I'm a single female. My room was on the ground floor of a sketchy, dark, creepy desolate decrepit building. Lot's of cars and buses, vans driving by, very loud. I could not imagine feeling safe or being able to sleep. The manager was fantastic at the main office. She found a cancellation and worked with me and put me in a beautiful, clean, safe, quiet classy room. The front desk people were super helpful, pleasant, and understanding. The photos of Ridge Crest are very misleading! Beware.

10/10 優異

真實旅客

2016 年 8 月 23 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great location, nice room great for family trips

8/10 不錯

BRIANA

2016 年 7 月 5 日

讚好：整潔度、住宿狀況和客房舒適度

10/10 優異

真實旅客

2016 年 4 月 23 日

讚好：整潔度、住宿狀況和客房舒適度

Excellent! Shared with my family n friends!

We weren't told which Ridge it was so we went to the first one and it was the wrong one. The correct Ridge was the next above, Pointe. It felt strange to not speak to live person but only over the phone, then to open the mailbox knowing that there was another envelope shared with me. Yikes!! Overall, loved the place. Too bad it was only an overnight visit, but I would highly recommend the Suite!!! Beautiful during winter snow!!!

10/10 優異

Calvin (San Jose)

2016 年 2 月 23 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great Vacation!!

The Ridge is great place for any getaway. The resort consists of several different buildings located around the Heavenly Stagecoach lift. There's an awesome shuttle that comes around to take you the lodge, clubhouse, ski lift, casinos, pools (indoor and outdoor)...pretty much anything within the area. We didn't need to get in our car after arriving at the resort. There's even a mini market for small grocery items you may have forgotten. We stayed in a suite that was fully stocked with pots, pans, fridge, coffee maker, soap, sponge...pretty much everything you need to cook and stay. The ONLY downside would be contacting reception by phone - they are frequently busy and have to take down your number and call you back. If you need something urgent you'll have go to the reception area (in the clubhouse) and talk to them face to face. So it's best to have all your questions ready when you check-in.

嶺翠園酒店

Ridge Crest

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