「We booked a room with twin beds and disabled facilities and a balcony.
They allocated us a room with a double bed and no patio.
After some considerable discussion, they offered a second room (in addition to the original one) with a double bed and a couch {and a patio). The sleeping arrangements were acceptable, but the toilet and shower did not suit a disabled person. We used the beds in the second room and the bathroom in the first {at no extra cost).
Separate point: they closed the bar (and...
「We booked a room with twin beds and disabled facilities and a balcony.
They allocated us a room with a double bed and no patio.
After some considerable discussion, they offered a second room (in addition to the original one) with a double bed and a couch {and a patio). The sleeping arrangements were acceptable, but the toilet and shower did not suit a disabled person. We used the beds in the second room and the bathroom in the first {at no extra cost).
Separate point: they closed the bar (and...
Robert