Lancaster Family Hotel

"Clean room, comfortable beds, convenient for a lot of restaurants and stores. "

"Beds were comfortable. Hotel was very clean. Very nice pool and extremely quiet perfect for a good nights sleep. "

"It was very run down. Dirty "

"Nice location, great breakfast "

"The room itself was filthy the floors and the furniture we were immediately met with the strong smell of cigar, when we turned on the heat vent it was enough to make us check out immediately The Whole room filled up with the smell of urine like someone literally used the bathroom inside the vent also this hotel is advertised as airport but it’s not close I didn’t receive a refund and when I explaining to the front desk why I would rather go home and be in the dark (it was a power outage due to strong winds in Ohio) instead of their hotel he could care less and offered no kind of compensation not even an apology "

"Great place to stay the only thing that would make it great was more of a convenience food selection after hours when things are closed "

"Room was lovely. Very little staff. Pool closed in am for deep clean. No hot tub for the last 3 years. Wood missing on several side railings including ours. The grounds were beautiful and decorated for Easter with many lights. So much potential here but need maintenance to improve. It was a Sunday night so maybe that is part of the issue. "

"Shuttle was great, timely and staff very kind and helpful."

"Hotel was clean, staff was friendly. It was what I would expect from a lower cost hotel room."