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佛朗明哥希閣爾精選酒店的評價

2 out of 5
佛朗明哥希閣爾精選酒店
2530 E Flamingo Rd, Las Vegas, NV

評價

7.4

不錯

10 分評分，優異；182 則評價中有 64 則" "
8 分評分，不錯；182 則評價中有 43 則" "
6 分評分，一般；182 則評價中有 34 則" "
4 分評分，欠佳；182 則評價中有 22 則" "
2 分評分，很差；182 則評價中有 19 則" "

7.6/10 

整潔度

7.6/10 

職員與服務

7.4/10 

設施服務

7.4/10 

住宿狀況

7.8/10 

環保程度

評價

2/10 很差

真實旅客

於 2019 年 3 月住了 2 晚
FD 於 2019年4月2日的回應
Sorry you did not enjoy your stay with us. We appreciate your feedback.

6/10 一般

Bella

10/10 優異

Michele

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very cozy efficiency apartment style extended stay hotel room. We arrived after midnight, way past the front desk hours due to our flight being delayed, yet there was someone who was able to check us in and we got to our room. It was the best service!
於 2023 年 2 月住了 2 晚
Nicole M-Regional Manager 於 2023年3月6日的回應
Thank you for taking the time to share your feedback. We are thrilled we were able to exceed your expectations. We hope to see you again, soon.

10/10 優異

Cristal (Long Beach)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
That only people that lives or staying can enter the facility. Staff were very friendly and helpful.
Nicole M-Regional Manager 於 2022年12月11日的回應
Thank you for sharing your feedback and we are happy we were able to exceed your expectations.

4/10 欠佳

Diego

多人同遊
不滿：整潔度、職員與服務和住宿狀況
Ok for few hours
We called for a late check in and were told it was not an issue, yet we had to wait 1 hour before a security guard (who clearly did not know what was doing) check us in. The room was freezing cold and we found bugs. We only stayed few hours as we had an early flight in the morning.
於 2022 年 10 月住了 1 晚
Nicole M-Regional Manager 於 2022年10月7日的回應
Please accept our apologies for any challenges. The office does close at 7pm but we can accommodate late arrivals. Unfortunately when you arrive security was addressing something so there was a small wait. The AC is normally left on at 75 and we apologize if this was too cold.

10/10 優異

Janet

親子同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
There were plenty of places to shop and eat nearby. Some things need to be updated but great stay for the price
於 2022 年 9 月住了 1 晚
Nicole M-Regional Manager 於 2022年9月28日的回應
Thank you for sharing your feedback with us. We are glad we met your expectations and hope to see you again, soon.

10/10 優異

Christopher

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Thr room was nice
於 2022 年 9 月住了 3 晚
Nicole M-Regional Manager 於 2022年9月25日的回應
Thank you for sharing your feedback. We appreciate you.

8/10 不錯

Mireille

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nous avons aimé la proximité de la main de Las Vegas, mais sans l'activité entourant cette rue. La cuisinette et les électroménagers furent très appréciés. Le personnel était super poli et avenant. Par contre, la piscine fut fermée pendant tout notre séjour et avec des enfants cela aurait été très apprécié!
於 2022 年 7 月住了 4 晚
Nicole M-Regional Manager 於 2022年9月25日的回應
We are happy you had a great stay and found the room and proximity to the Strip perfect for your family. The pool is open May-October.

4/10 欠佳

Donald (Irvine)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Bad service! Bathroom door can’t be closed and has a dent! The sink das cracks. We rented for 2 nights, but get shower soap, shampoo, coffee… for only 1 day. When we asked for these, the front desk staff said she couldn’t do that because the office would be closed in 5 minutes! I had to use the hand soap to wash my hair. It got damaged! Besides, the room was not cleaned up daily and trash was not dumped! Never come back to this hotel!
於 2022 年 7 月住了 2 晚
Management 於 2022年7月18日的回應
Thanks for staying with us!

6/10 一般

Lawrence

不滿：住宿狀況
於 2022 年 5 月住了 1 晚
Management 於 2022年5月7日的回應
Thank you for staying with us, hope to see you again

8/10 不錯

Elizabeth

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean, Safe, Spartan
We really enjoyed our stay here. I think the three words that best describe this hotel are clean, safe, and Spartan. There are very few frills, but the rooms were a decent size and everything was clean. If you're just looking for a safe place to sleep in between other activities this is the perfect place for you.
於 2022 年 4 月住了 2 晚
Management 於 2022年4月17日的回應
Thank you so much for the feedback and the kind words. We try our best to make sure our guest feel safe and cared for while staying with us. We are so happy you enjoyed your stay with us and we hope to see you again !

6/10 一般

Joyce

家人同遊
讚好：職員與服務
不滿：整潔度和客房舒適度
於 2022 年 3 月住了 2 晚
Management 於 2022年4月5日的回應
Thank you for staying with us, we hope to see you again.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Good
So far so good
於 2022 年 3 月住了 1 晚
Managements 於 2022年3月5日的回應
thank you for review, we hope to see you again

8/10 不錯

Ole

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 7 晚
Tim James 於 2022年2月28日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Wendi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
Management 於 2022年2月21日的回應
Thank you for staying with us, we look forward to having you return.

10/10 優異

Eric

讚好：職員與服務、設施服務和住宿狀況
Room was nice and clean.
於 2022 年 2 月住了 1 晚
Management 於 2022年2月15日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 3 晚
Management 於 2022年1月4日的回應
We are sorry we didn't meet your standards. We hope you come back and give us a second chance.

8/10 不錯

steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very bright lit up and the staff was helpful
於 2021 年 12 月住了 4 晚
Management 於 2021年12月28日的回應
We are so glad you enjoyed your stay with us we look forward to seeing you next time.

10/10 優異

Andre

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quick easy check in and clean room. Price and quality are even
於 2021 年 12 月住了 1 晚
Management 於 2021年12月26日的回應
Thank you so much for staying with us, we are glad you enjoyed your stay.

2/10 很差

Simon

The two girls at the front desk tried to claim I smoked in the room so they could obviously keep my 100 dollar deposit . It was a scam I smoke cigars it would smoke out the whole hotel . They have obviously pulled this scam before be very cautious.
於 2021 年 12 月住了 1 晚
FLAMINGO 於 2021年12月10日的回應
I am sorry for your stay with us, it does look like we gave you back your $100 security deposit, but I will be sure to address this with my staff.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Instalaciones remodeladas muy cómodo al ser tipo apartamento solo estoy a la espera de que en esta ocasión si me reintegre el depósito de los 100$ Ya que la vez pasada no lo hicieron
於 2021 年 11 月住了 7 晚
AGM 於 2021年12月4日的回應
Thank you for staying with us we appreciate the feedback and look forward to seeing you next time.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This hotel is excellent from the staff to the room I would recommend to all of my friends and family.
於 2021 年 11 月住了 3 晚
AGM 於 2021年12月4日的回應
We appreciate you and look forward to having you stay with us again.

10/10 優異

Ron

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and quiet.
於 2021 年 11 月住了 2 晚
AGM 於 2021年12月4日的回應
We are glad you enjoyed your stay

4/10 欠佳

refael

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
The smell in the hotel was horrible, and also in the room, it had a smoke smell, the bed was in comfortable at all,
於 2021 年 11 月住了 2 晚
Siegel Select Flamingo 於 2021年11月28日的回應
We apologize for the inconvenience of your stay, we will be sure to talk to our staff about the cleanliness of the rooms. We hope that you will give us a second try to make up for this expercince.

8/10 不錯

Aad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚
Siegel 於 2021年11月20日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Luis Jesús

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
No ice machine
於 2021 年 11 月住了 2 晚
siegel 於 2021年11月20日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Hiba (CHICAGO)

不滿：職員與服務、設施服務和住宿狀況
Didn’t even check in!!! I called, Expedia called, and my wife called this hotel to confirm that I will be checking in Late. They stated it was ok and took my card info and stated my room card is activated and once I arrive someone will check me in. I arrived at 1:45 and I called over 25 times, and no one was available to check me in. I was in the streets, middle of the night trying to find another last min hotel! Unbelievable and unprofessional! Ruined my entire stay
於 2021 年 11 月住了 1 晚
Property GM 於 2021年11月23日的回應
I am so sorry about your experience with us, we did go ahead refund your money to your account, i do hope that you will give us another chance and choose to stay with us again.

6/10 一般

Mondi J

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We only stayed one night. It was okay. I thought this was going to be a tourist hotel.
於 2021 年 11 月住了 1 晚
siegel 於 2021年11月13日的回應
Thank you for your feedback, we appreciate you.

8/10 不錯

Yasushi

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
We stayed in the room with a kitchen. We had a pleasant stay. The room was very big for 4 people and kitchen was great. Had all basic utensils. We brought our own detergent
於 2021 年 11 月住了 2 晚
Siegel Select 於 2021年11月11日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Tatiana

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Large room with kitchen - very clean
於 2021 年 11 月住了 1 晚
Management 於 2021年11月3日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

RAMEHARII

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel hyper propre. On sent le chlore dès qu’on entre. On y dort bien. La chambre est tres grande.
於 2021 年 10 月住了 1 晚
Management 於 2021年11月3日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Nancy

多人同遊
讚好：設施服務
I liked the room however, it smelled like seafood the entire time i was there. Also, i arrived in the very early morning. I did an over the phone check in prior to arriving. I was told to call the number on the door when i arrived so i could hey my key cards. I arrived, called, and no one responded to my 3 messages. If it wasn't for someone that arrived, that lived there, i wouldn't have received my keys until who knows what time. The on call person claimed to have not received any messages from me. I left 3 messages. For that reason i won't recommend your place and i won't stay there again. Can't risk being left outside especially after the room was paid for prior to arriving.
於 2021 年 10 月住了 2 晚
Nicole-Regional Manager 於 2021年10月25日的回應
Please accept our apologies over any challenge with your after hours arrival. I will be investigating the call center to check to see what happened to your calls as we were prepared for your arrival. I hope you consider this an isolated incident and not our intended levels of service. We would love an opportunity o make it up to you.

8/10 不錯

Tanya M (Lake Charles)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
This is my second stay at this property. On both stays, I found the bed to be so comfortable! However, this time around I was a bit disappointed in the condition and lack of amenities. The majority of the plugs in the room did not work. I did not pack a blow dryer because the room I had on my first stay had one in the bathroom. This room did not and when I brought it to the front desk's attention no effort was made to find one for me so I had to go buy one. Also, the bed positioning wasn't the best. At night, the light from the parking lot shined right on the pillow area and the window coverings did not cover the bright light. I had to hang a towel from the curtain area to try to block the light. All in all, I would consider staying here again for my next trip back to the area.
於 2021 年 10 月住了 3 晚
Nicole-Regional Manager 於 2021年10月21日的回應
Thank you for your continued business, we do appreciate you. I am thrilled that you overall enjoyed your visit but apologize for the lack of amenities. We have addressed the power outlet issue by replacing the fuse and I have credit your card back $30 to cover the cost of a hairdryer. We do have those in stock for use and we have also ensured all front desk staff is aware of where these are kept.

6/10 一般

Brian

家人同遊
I think I was double charged for my stay at The Plaza.
於 2021 年 10 月住了 2 晚
Nicole-Regional Manager 於 2021年10月21日的回應
I believe there was some confusion as you left this review on the incorrect hotel We are not the Plaza.

10/10 優異

Aurora

家人同遊
讚好：整潔度和職員與服務
於 2021 年 9 月住了 4 晚
Management 於 2021年9月21日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Chukwudi

家人同遊
讚好：住宿狀況和客房舒適度
於 2021 年 8 月住了 4 晚
Management 於 2021年9月21日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Lelander

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 2 晚
Management 於 2021年9月21日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

真實旅客

於 2021 年 7 月住了 1 晚
Management 於 2021年7月24日的回應
Thank you for your feedback!

4/10 欠佳

真實旅客

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The first room had not been cleaned. The next was completely unprepared. I had to make my own bed, I had to request a trash can, and soap, and towels. It sounded like an explosion when a neighbor flushed their toilet. I could feel every spring in the mattress. Its only redeeming features were a cordial and helpful staff, and that that it's 3 minutes from Desert Springs Medical Center.
於 2021 年 6 月住了 1 晚
Management 於 2021年6月13日的回應
We apologize for the inconvenience. Management has been made aware of the situation. We will be sure to address your concerns with our staff and do better for future reservations. We hope you choose to stay with us again and meet your expectations.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff was personable and friendly. The bed was comfortable. The only suggestion I have is I wish a kitchen towel/washcloth was provided for the kitchen area.
於 2021 年 5 月住了 3 晚
management 於 2021年6月2日的回應
Thank you for staying with us. We look forward to seeing you again. :)

6/10 一般

stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
comfortable stay
The remnants of rubber cement on the counter as if there had been something cemented and then removed makes the remaining surface sort of sticky. There are no blackout curtains and a spotlight just outside window. Noisy bathroom fan as well as noisy upstairs tenants. Otherwise kitchen is nice. Ice machine in next building.
於 2021 年 5 月住了 1 晚
Management 於 2021年5月25日的回應
Thank you for taking the time to share your feedback. Please accept our apologies your stay did not meet your expectations. As we discussed when you brought this to our attention, we have taken immediate action to correct the issues in the room and we did refund your stay as a courtesy. I know the next time you will stay you will have a fantastic time.

8/10 不錯

Maria

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 2 晚
Management 於 2021年5月16日的回應
Thank You so much for your wonderful review, I hope you will come back and see us again soon. -From Flamingo Select Siegel Staff

8/10 不錯

Lawrence

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Management 於 2021年5月10日的回應
Thanks for staying with us!

4/10 欠佳

Alan

家人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務
Promises not kept.
We picked a room with a kitchen to make some meals at our room. The room had no frying pan, very limited utensils, and nothing to clean dishes with. Ice maker not working on our floor. And though specifically opting IN to maid service, we got it only 1 of 4 days. Also pool was closed with no explanation why.
於 2021 年 4 月住了 4 晚
Xena B. 於 2021年4月28日的回應
Thank you for your feedback. We will be addressing your concerns.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
Good location, helpful staff, good rates. The stove exhaust fan in my room was not operating. Exercise bike in gym was broken and not in an acceptable condition for use. One of the tenants on the second floor was noisy.
於 2021 年 2 月住了 28 晚
Siegel Select 於 2021年3月8日的回應
Thank You for staying with us.

2/10 很差

Ivan

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dont do it
It was dirty as hell and i saw brd bugs and immediately left back out after only 20 mins there
於 2021 年 1 月住了 1 晚
Rich 於 2021年1月22日的回應
I see that this was a no-show that this person did not even show up they tried to cancel the reservation less then 48 hours.

8/10 不錯

Paul

於 2021 年 1 月住了 7 晚
Management 於 2021年1月26日的回應
Thanks for staying with us!

2/10 很差

miranda

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible hotel service wouldn’t recommend!
The hotel staff was rude and unprofessional they are the only hotel in Vegas whose lobby closes at 9 so when I was on the way there they called me and told me they were canceling my reservation cause I wasn’t there before that even though it says nothing about that, and then I asked the woman on the phone to hold my reservation for tomorrow and I would just stay somewhere different for that night, and they lady said that she would keep my reservation for the next day then when I arrived in the morning the front desk staff was rude off the bat even though I was so sweet when I came in, and told me that I didn’t have a reservation. Overall terrible experience which really sucks for them considering I come to Vegas 2 weeks out of the month every month and had the service and experience been better they would of had a regular customer.
於 2021 年 1 月住了 5 晚
FD 於 2021年1月15日的回應
We are sorry for your experience and investigating the situation to better ourselves. Thank you for your comments.

10/10 優異

Aurora

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is nice and the manager Rich is very nice and he makes sure you have everything you need
於 2020 年 12 月住了 4 晚
Rich 於 2021年1月3日的回應
Thank you for choosing Siegel Select Flamingo for you stay

10/10 優異

Renee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 7 晚
FD 於 2020年12月15日的回應
Thank you for staying at Siegel Select Flamingo.