季節性室外泳池;小屋 (收費)、躺椅

皇宮站娛樂場酒店的評價

4 out of 5
皇宮站娛樂場酒店
2411 W Sahara Ave, Las Vegas, NV

評價

8.6

優異

10 分評分,優異;2187 則評價中有 1193 則" "
8 分評分,不錯;2187 則評價中有 581 則" "
6 分評分,一般;2187 則評價中有 200 則" "
4 分評分,欠佳;2187 則評價中有 93 則" "
2 分評分,很差;2187 則評價中有 120 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

DADONG

讚好:整潔度、職員與服務和住宿狀況
good
於 2024 年 5 月住了 1 晚
DS 於 2024年5月12日的回應
Thank you for assisting us with your feedback!

2/10 很差

Yinkai

讚好:住宿狀況
不滿:職員與服務和設施服務
於 2024 年 2 月住了 1 晚
DS 於 2024年3月21日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Yong

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I spent the night at the Palace Station on my way back to California. Quiet, convenient, just off Route 15. Everything went well and the room was clean. If the price is right, I will consider coming again.
於 2023 年 8 月住了 1 晚
AA 於 2023年8月18日的回應
Thank you for assisting us with your feedback!

10/10 優異

tang

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
卫生条件挺好,停车场免费
於 2022 年 6 月住了 2 晚
Neisha 於 2022年6月17日的回應
Thank You for staying at The Palace Station Hotel and Casino!! We appreciate your feedback regarding your recent stay and we are delighted that you enjoyed your stay with us. Our aim always is to provide our guests with excellent service and to create memorable experiences. Thank You!!

10/10 優異

Kiana

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check in, extremely friendly staff and very clean!
於 2024 年 5 月住了 4 晚
DS 於 2024年5月23日的回應
Thank you for assisting us with your feedback!

6/10 一般

LORI

家人同遊
讚好:整潔度和設施服務
Mattress was comfortable. Hotel was clearly furnished/decorated in the 70’. Nothing felt special. It was a safe place to lay our heads.
於 2024 年 5 月住了 1 晚
DS 於 2024年5月22日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Cassandra

多人同遊
讚好:職員與服務、設施服務和住宿狀況
If the room has a microwave or refrigerator it would have been a better stay. Windows has a lot of fingerprints on them.
於 2024 年 5 月住了 4 晚
DS 於 2024年5月22日的回應
Thank you for assisting us with your feedback!

6/10 一般

James

不滿:職員與服務
於 2024 年 5 月住了 4 晚
DS 於 2024年5月23日的回應
Thank you for assisting us with your feedback!

10/10 優異

Brett

讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved everything about the place
於 2024 年 5 月住了 1 晚
DS 於 2024年5月20日的回應
Thank you for assisting us with your feedback!

10/10 優異

Lorenzo

讚好:整潔度、職員與服務和住宿狀況
Good out dated but nice
於 2024 年 5 月住了 2 晚
DS 於 2024年5月19日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Léa

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hôtel sympathique, personnel très agréable sauf la personne qui nous a fait le check-in, aucune explication et 100$ pris en plus en tant que « caution » mais aucune explication donnée. Retour à la réception le lendemain pour savoir le pourquoi du comment et aussi pourquoi notre chambre n’a pas été nettoyée plusieurs jours alors que le DND n’était pas mis sur la porte… près de 2 semaines passées dans cet hôtel et les draps ont été changés qu’une seule fois, des bouteilles d’eau mises à disposition dans la chambre après 10 jours de séjour. À part ça, ça va, la piscine n’est pas toujours nettoyée comme il faut mais ça reste convenable pour un 4*. Mais ce n’est pas un palace. Ne vous méprenez pas
於 2024 年 5 月住了 11 晚
AC 於 2024年5月20日的回應
Thank you for assisting us with your feedback!

10/10 優異

BARTOLOME (SAN DIEGO)

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
於 2024 年 5 月住了 1 晚
DS 於 2024年5月19日的回應
Thank you for assisting us with your feedback!

6/10 一般

sexica

讚好:整潔度
於 2024 年 5 月住了 1 晚
AC 於 2024年5月17日的回應
Thank you for assisting us with your feedback!

10/10 優異

Aris

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed this property, it was clean and had friendly staff. We would stay again.
於 2024 年 5 月住了 2 晚
AC 於 2024年5月17日的回應
Thank you for assisting us with your feedback!

10/10 優異

Joe

Beds were comfortable and it was very quiet
於 2024 年 5 月住了 1 晚
AC 於 2024年5月17日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Arland

伴侶同遊
讚好:整潔度和職員與服務
Honestly, I found the hotel to be better than expected, but I have to admit that my expectations were pretty low. The room itself was spacious and clean. I just hate that even the non-smoking floors still reek of cigarette smoke. All the staff we interacted with were friendly and helpful. I was shocked how much Vegas prices have gone up. Might as well be SoCal. My biggest complaint is that they closed the pool at 6:00pm on a day that was nearly 100°! As of that weren't insult enough, they brought in several Security people to clear the area as if being in the pool were a crime. Didn't appreciate that at all. The rest of the stay was, again, better that expected.
於 2024 年 5 月住了 1 晚
DS 於 2024年5月15日的回應
Thank you for assisting us with your feedback!

4/10 欠佳

Millie

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
I reserve two rooms. One room did not have not have curtains. When I called the front desk they wanted to put me on hold. I told them NO and told me housekeeping will take an hour to come to the room and figure out why there wasn't any curtains. The rooms were not clean at all. All sorts of debris on the floor and the rooms and hallways were dark and dated.
於 2024 年 5 月住了 1 晚

10/10 優異

ana

伴侶同遊, 商務旅客
讚好:整潔度、設施服務和住宿狀況
Pool pretty nice
於 2024 年 5 月住了 1 晚
DS 於 2024年5月15日的回應
Thank you for assisting us with your feedback!

10/10 優異

Virinchi Chowdhary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
DS 於 2024年5月15日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Elmy

伴侶同遊
讚好:整潔度、職員與服務和設施服務
First time staying at this property. Nice selection of restaurants. Highly recommend the Oyster Bar!!! The dealers in the Blackjack & Craps tables were friendly which is nice when you’re playing. Reception and restaurant staff professional and efficient. The rooms were very nice and clean!! Only reason I am not giving 5 stars, the mattress was the worst - lumpy and extremely uncomfortable!!!
於 2024 年 5 月住了 3 晚
AC 於 2024年5月14日的回應
Thank you for assisting us with your feedback!

10/10 優異

kenneth

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2024 年 5 月住了 1 晚
DS 於 2024年5月13日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Aliyah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was nice, a bit dim (all day) but easy to navigate. The room was spacious with a nice view of the city and it was cleaned daily in the late morning/early afternoon. The room service was delicious and reasonably priced! There is a person guarding the elevators to make sure guests are entering, however it seemed like a homeless man was on one of the floors when the elevator stopped on its way down (he was wandering around the casino taking unfinished cigarettes from ash trays earlier in the day), so that made me feel a bit odd. But other than that everything was great. Parking was super easy never had to go too far into the garage, and the location was in close driving proximity to everything.
於 2024 年 5 月住了 4 晚
AC 於 2024年5月13日的回應
Thank you for assisting us with your feedback!

2/10 很差

RYAN

親子同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
Horrible experience. Door lock malfunctioned and would not operate the entire day. Staff told us to return later and it will be fixed. After we returned, we were still locked out. Ultimately gave us a hotel card only meant for staff. Hotel refused to make it right or comp any of our trip even though we had no access to our room for a majority of the day.
於 2024 年 5 月住了 2 晚
AC 於 2024年5月13日的回應
Thank you for assisting us with your feedback!

10/10 優異

Candy

讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved my stay here. Great hotel with excellent dining options, nice pool, easy check in and parking. I liked the layout of rooms, parking and front desk easily accessible. Safe, security checking cards to go to room elevators, pool etc. I will be back
於 2024 年 5 月住了 1 晚
DS 於 2024年5月12日的回應
Thank you for assisting us with your feedback!

10/10 優異

Jannette

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's a boutique size feeling there. Big hospitality, family feel.
於 2024 年 5 月住了 3 晚
DS 於 2024年5月12日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Eddy

親子同遊
讚好:整潔度
Average stay. Cleaing staff was nice, on point. Security was nice. Nothing really wowed me. I like not staying right on the strip, but you can tell there's like minimal effort from the staff that yields a minimal experience I guess. Nothing bad to say really.
於 2024 年 5 月住了 3 晚
DS 於 2024年5月11日的回應
Thank you for assisting us with your feedback!

10/10 優異

Michelle Jean

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 1 晚
AC 於 2024年5月11日的回應
Thank you for assisting us with your feedback!

10/10 優異

Lorenzo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Employees are all with exception of security all really friendly and helpful
於 2024 年 5 月住了 1 晚
AC 於 2024年5月10日的回應
Thank you for assisting us with your feedback!

10/10 優異

Vigdis

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
It literally took us 20 min in line to check in. Then when I requested the king bed I was told only a the king suite was available, however the ppl behind us who we ended up talking to during our wait in line, got a king size bed. The reservationist was AWESOME! She was very pleasant. We wish we could get snacks after midnight limited dining
於 2024 年 5 月住了 1 晚
DS 於 2024年5月9日的回應
Thank you for assisting us with your feedback!

10/10 優異

Binkley

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed having restaurants there in hotel that covered all the bases of tastes, flavor and cultures. Yet kept in mind we are in America. I have stayed in Las Vegas many times but never here. This in the one hotel that every employee made me feel welcome and I was important. The kindness and attention to detail by everyone, including security, was amazing. I'm on the road for business about 200 nights a year. I have now found a place to call home in Las Vegas. Thank you to you all !
於 2024 年 5 月住了 1 晚
DS 於 2024年5月9日的回應
Thank you for assisting us with your feedback!

10/10 優異

Victor

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
So far, everything is great!!
於 2024 年 5 月住了 1 晚
DS 於 2024年5月9日的回應
Thank you for assisting us with your feedback!

10/10 優異

Kenny

家人同遊
讚好:整潔度和住宿狀況
Great for the price.
於 2024 年 5 月住了 1 晚
DS 於 2024年5月7日的回應
Thank you for assisting us with your feedback!

10/10 優異

Jennifer (Salem)

讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved the Brass Fork. Great food and service. We liked being off the strip. A more casual vibe, less crowds. The pool area and bar made for a nice relaking day. Would stay again.
於 2024 年 5 月住了 4 晚
DS 於 2024年5月8日的回應
Thank you for assisting us with your feedback!

10/10 優異

Maria

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
DS 於 2024年5月7日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Jesse Aguilar (Waco)

家人同遊
讚好:整潔度、職員與服務和設施服務
Only issue was our first room was not cleaned and had to go back downstairs to get another room, also the ac was not cooling very well
於 2024 年 4 月住了 3 晚
AC 於 2024年5月6日的回應
Thank you for assisting us with your feedback!

10/10 優異

Michael

讚好:設施服務
不滿:整潔度和住宿狀況
Good
於 2024 年 5 月住了 1 晚
AA 於 2024年5月4日的回應
Thank you for assisting us with your feedback!

6/10 一般

Rhonda

家人同遊
不滿:設施服務
The room was missing a Microwave, refrigerator, coffee maker. It was clean in the room, but walking into the lobby was awful because of the stale second-hand smoke from the casinos. You had to buy your own coffee from Starbucks or the cafe. For almost $200 a night, you would think these things would come with your stay.
於 2024 年 4 月住了 3 晚
AA 於 2024年5月4日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Violeta

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was nice and clean, front desk clerks are very helpful, and the nightly rates were good, only thing I will complain is the resort fee, they should lower it down since the casino hotel is not on the strip.
於 2024 年 5 月住了 1 晚
AA 於 2024年5月4日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Chaiwat (Richmond)

於 2024 年 4 月住了 3 晚
DS 於 2024年5月23日的回應
Thank you for assisting us with your feedback!

2/10 很差

William

家人同遊
不滿:職員與服務和設施服務
My reservation used my first name “Bill” but my drivers license states “William” so they would not check me in. UNBELIEVABLE!!!
於 2023 年 3 月住了 1 晚
DS 於 2024年5月2日的回應
Thank you for assisting us with your feedback.

8/10 不錯

Adriana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the cleanliness was great and staff was very nice
於 2024 年 4 月住了 4 晚
DS 於 2024年4月30日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Diana

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Expedia said this property was an adult only resort, implying there wouldn’t be kids running around the pool but there were loud children the entire time
於 2024 年 4 月住了 3 晚
DS 於 2024年4月29日的回應
Thank you for assisting us with your feedback!

10/10 優異

Anna (North Las Vegas)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 4 月住了 1 晚
DS 於 2024年4月29日的回應
Thank you for assisting us with your feedback!

10/10 優異

Jenniffer (Goleta)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, easy check in, located close to most off & on strip attractions, free valet & comfy beds, I don’t need anything else!
於 2024 年 4 月住了 2 晚
DS 於 2024年4月29日的回應
Thank you for assisting us with your feedback!

10/10 優異

Emilio

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nicely organized great amenities, extensive and plentiful options for dining
於 2024 年 4 月住了 2 晚
DS 於 2024年4月29日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Holcomb

於 2024 年 4 月住了 3 晚
AC 於 2024年5月19日的回應
Thank you for assisting us with your feedback!

4/10 欠佳

Casie

家人同遊
不滿:整潔度和設施服務
Our room was super dark and dingy. The four of us were each given 1 pillow with a case and a dark brown fur covered pillow. The brown pillows had no cases and were covered in white crusty stains. We called the front desk to get additional pillows with cases but they told us they could not give us additional pillows. Then they said if we give them our gross brown then they will replace them with 4 cases pillows. We came back after 3 hours away and they took the brown pillows and did not replace them. We called again for 4 pillows and told them the situation and it took them 30 minutes to come to the room with 2, not 4 pillows that reeked of weed. The next morning we ordered room service for breakfast before the music festival we were going to and they told me it might take up to an hour, which I said was fine. Out food didn’t arrive for an hour and 50 minutes and when the man brought the trays in he was huffing and puffing because he said he was the only one working. We missed the first band because of this. They need to change the room colors to lighter or do a much better job cleaning, you can see literally every stain it thing that was not wiped. Which was close to everything in our room.
於 2024 年 4 月住了 2 晚
AC 於 2024年4月29日的回應
Thank you for assisting us with your feedback!

8/10 不錯

Josue

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel en buen estado. Habitaciones limpias con algunas manchas sospechosas en la mesa de noche y lámpara. Puede que sean de café. El escape de aire del baño tenía los tornillos flojos y estaba muy sucio
於 2024 年 4 月住了 3 晚
DS 於 2024年4月28日的回應
Thank you for assisting us with your feedback!

10/10 優異

Josey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Felt safe and comfortable. Surprisingly quiet. Many restaurants to choose from. Friendly staff.
於 2024 年 4 月住了 2 晚
DS 於 2024年4月28日的回應
Thank you for assisting us with your feedback!

10/10 優異

Michael

於 2024 年 4 月住了 2 晚
DS 於 2024年5月18日的回應
Thank you for assisting us with your feedback!