Hidden fees! Hidden fees!!!!
This property was dirty!!! I don’t know the last time the floors were mopped or swept (tile floors throughout). One of the 2 bathrooms the shower wouldn’t drain. When I called to have this resolved they informed me it would be a $25 fee. We also needed an extra blanket but again were told this would be a $25 fee! You have access to 6 pools and a lazy river, IF THEY ARE OPEN!!! Only 1 of the 3 private tower pools were open and they it closed at 7pm. They allow you access to the mgm pool complex with 4 pools and a lazy river, but it was all rented out for a private event. Leaving 3 hotels worth of guests to use 1 small pool and a small lazy river!!! The host was unapologetic and unwilling to work with any of these issues!!!
casey
2025 年 6 月入住 2 晚
10/10 超赞
Matthew c
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent!
Matthew c
2025 年 5 月入住 3 晚
10/10 超赞
Miguel Arturo
2025 年 4 月 28 日
满意:清洁度、住宿条件和设施、客房舒适度
Buena estadia, pero incómodo el estacionamiento
El check in, fue rápido pero solo tienen la opción de Valet Parking, y aunque era gratuito, pues siempre es casi necesaria la propina, (dejarlo y recogerlo). Luego varios días estaba cerrado el valet (después de las 10 pm) y nos mandó a estacionarnos al hotel MGM y está lejísimos caminando después de dejarlo allá! Otra aveces estacionarlo en valet en otra torre de la propiedad.
Miguel Arturo
2025 年 4 月入住 7 晚
8/10 还可以
Raymond
2025 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Birthday weekend to see a show
Raymond
2025 年 3 月入住 2 晚
10/10 超赞
Michael
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2025 年 3 月入住 3 晚
10/10 超赞
Malachi
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Malachi
2025 年 2 月入住 7 晚
10/10 超赞
Benita
与家人出行
2025 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Benita
2025 年 2 月入住 5 晚
8/10 还可以
Schubert
2025 年 1 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Schubert
2025 年 1 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2025 年 1 月 4 日
不满意:住宿条件和设施,员工和服务
No housekeeping. No towel change. Not by MGM.
Appears that this listing is from a private party and not MGM. Which means, you get no MGM perks.no housekeeping either. No towel change, no toiletries. Had to call 4 different numbers to finally reach a 3rd party cleaning service who charged separately to come for housekeeping. The room is dated. The master shower leaked water all over the floor. Dirty tub. Dirty blanket and couch. Pay an extra $10 and book directly with MGM to get a better room.
真实旅客
2025 年 1 月入住 2 晚
10/10 超赞
Michael
2025 年 1 月 3 日
满意:清洁度、住宿条件和设施、客房舒适度
Fabulous views from the 23rd floor
This place was fabulous, I will stay here again. The view was incredible.
Michael
2024 年 12 月入住 2 晚
8/10 还可以
Andres
与家人出行
2025 年 1 月 1 日
Andres
2024 年 12 月入住 3 晚
10/10 超赞
Erick
2024 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
5 stars
Erick
2024 年 12 月入住 3 晚
10/10 超赞
Antonio,Norwalk
2024 年 12 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Antonio
2024 年 12 月入住 2 晚
10/10 超赞
Bogyi
与家人出行
2024 年 12 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked staffs and their services. Whenever I have questions, they answered me kindly and it was helpful. Their free Valet parking service was so quick and convenient. Only downside was I have to contact the 3rd party when I need services-on request because I made a booking through Expedia.
Bogyi
2024 年 12 月入住 4 晚
8/10 还可以
nathaniel
商务旅客
2024 年 10 月 11 日
满意:清洁度、住宿条件和设施、客房舒适度
2ND Class because Hotels.com was a 3RD Party
My wife and I couldn't get the same treatment as the other people because hotels.com was considered 3RD Party. If we had any problems like trouble with a television, we had to contact hotels.com and not the front lobby. We couldn't check in early even though the room was ready because we went through a 3RD Party. Room was nice.
nathaniel
2024 年 9 月入住 5 晚
8/10 还可以
Jerry,NEERKANT
与家人出行
2024 年 8 月 7 日
Het uitzicht was prachtig.
Jerry
2024 年 7 月入住 17 晚
8/10 还可以
Jonathan
2024 年 6 月 29 日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Beware if you book this property through a 3rd party you will not receive maid or basic services without paying an enormous extra fee.
Jonathan
2024 年 6 月入住 3 晚
10/10 超赞
Jonathan
与家人出行
2024 年 6 月 1 日
满意:客房舒适度,住宿条件和设施
Would recommend
Perfect location for family’s. Access to MGMs pool, the monorail was ideal. Secluded from the hustle bustle of the strip, but a short walk puts you right into the action. Loved having a balcony. The room was clean, minus a few hidden items in the couch. L
Jonathan
2024 年 5 月入住 4 晚
2/10 糟糕
Jaeyoung
2024 年 5 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jaeyoung
2024 年 5 月入住 1 晚
10/10 超赞
Chuck
与家人出行
2024 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is our second time staying at this property and just like the first time we were pleased with the complete experience. Clean well-kept and most importantly smelled good. I know that sounds strange, but it makes a difference.
Chuck
2024 年 2 月入住 6 晚
8/10 还可以
xiaoyan
与家人出行
2023 年 12 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Can’t get contact with house keeping, their valet parking closed often, other things is oky
xiaoyan
2023 年 12 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2023 年 8 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Espectacular
El lugar está bien situado, es muy cómodo, limpio y la habitación es espectacular. El único contratiempo es que no pudimos utilizar la caja fuerte, pero por lo demás espectacular
真实旅客
2023 年 8 月入住 3 晚
10/10 超赞
pete
2023 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
pete
2023 年 4 月入住 3 晚
8/10 还可以
amy
与家人出行, 与配偶出行, 团体旅客
2023 年 4 月 3 日
满意:服务设施,清洁度
The signature tower property itself is old and since this is an owners unit this is no way a review on the hotel. This unit is old. It needs some plumbing and electrical maintenance and a fresh coat of paint. The garbage disposal is seized so the kitchen sink drains slower. One sink in the master bath doesn’t drain. The water in the master bath shower doesn’t get hot so we used the other shower. We also decided if it was 100 outside a lukewarm shower would be fine and the outlets on the stove side of the kitchen do not work. We called about the sink and the outlets with no response. I’m sure they have been informed of these issues and since all in all those things are minor they figure a person could live without it for a few days. On the plus side the view is great!! The bed was super comfy and great pillows. I like the fact that you can use the mgm pool complex but you’re also competing with that hotel’s guests for a chair. The signatures pools are nice as well. We like to walk and it’s a very conveniently located hotel.