Hidden fees! Hidden fees!!!!
This property was dirty!!! I don’t know the last time the floors were mopped or swept (tile floors throughout). One of the 2 bathrooms the shower wouldn’t drain. When I called to have this resolved they informed me it would be a $25 fee. We also needed an extra blanket but again were told this would be a $25 fee! You have access to 6 pools and a lazy river, IF THEY ARE OPEN!!! Only 1 of the 3 private tower pools were open and they it closed at 7pm. They allow you access to the mgm pool complex with 4 pools and a lazy river, but it was all rented out for a private event. Leaving 3 hotels worth of guests to use 1 small pool and a small lazy river!!! The host was unapologetic and unwilling to work with any of these issues!!!
casey
於 2025 年 6 月住了 2 晚
10/10 優異
Matthew c
伴侶同遊
2025 年 5 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent!
Matthew c
於 2025 年 5 月住了 3 晚
8/10 不錯
Raymond
2025 年 3 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Birthday weekend to see a show
Raymond
於 2025 年 3 月住了 2 晚
10/10 優異
Michael
2025 年 3 月 18 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Michael
於 2025 年 3 月住了 3 晚
10/10 優異
Malachi
2025 年 3 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Malachi
於 2025 年 2 月住了 7 晚
10/10 優異
Benita
家人同遊
2025 年 2 月 18 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Benita
於 2025 年 2 月住了 5 晚
8/10 不錯
Schubert
2025 年 1 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Schubert
於 2025 年 1 月住了 2 晚
4/10 欠佳
真實旅客
家人同遊
2025 年 1 月 4 日
不滿:職員與服務和住宿狀況
No housekeeping. No towel change. Not by MGM.
Appears that this listing is from a private party and not MGM. Which means, you get no MGM perks.no housekeeping either. No towel change, no toiletries. Had to call 4 different numbers to finally reach a 3rd party cleaning service who charged separately to come for housekeeping. The room is dated. The master shower leaked water all over the floor. Dirty tub. Dirty blanket and couch. Pay an extra $10 and book directly with MGM to get a better room.
真實旅客
於 2025 年 1 月住了 2 晚
10/10 優異
Michael
2025 年 1 月 3 日
讚好:整潔度、住宿狀況和客房舒適度
Fabulous views from the 23rd floor
This place was fabulous, I will stay here again. The view was incredible.
Michael
於 2024 年 12 月住了 2 晚
8/10 不錯
Andres
家人同遊
2025 年 1 月 1 日
Andres
於 2024 年 12 月住了 3 晚
10/10 優異
Erick
2024 年 12 月 28 日
讚好:整潔度、職員與服務和住宿狀況
5 stars
Erick
於 2024 年 12 月住了 3 晚
10/10 優異
Antonio (Norwalk)
2024 年 12 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Antonio
於 2024 年 12 月住了 2 晚
10/10 優異
Bogyi
家人同遊
2024 年 12 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked staffs and their services. Whenever I have questions, they answered me kindly and it was helpful. Their free Valet parking service was so quick and convenient. Only downside was I have to contact the 3rd party when I need services-on request because I made a booking through Expedia.
Bogyi
於 2024 年 12 月住了 4 晚
8/10 不錯
nathaniel
商務旅客
2024 年 10 月 11 日
讚好:整潔度、住宿狀況和客房舒適度
2ND Class because Hotels.com was a 3RD Party
My wife and I couldn't get the same treatment as the other people because hotels.com was considered 3RD Party. If we had any problems like trouble with a television, we had to contact hotels.com and not the front lobby. We couldn't check in early even though the room was ready because we went through a 3RD Party. Room was nice.
nathaniel
於 2024 年 9 月住了 5 晚
8/10 不錯
Jerry (NEERKANT)
家人同遊
2024 年 8 月 7 日
Het uitzicht was prachtig.
Jerry
於 2024 年 7 月住了 17 晚
8/10 不錯
Jonathan
2024 年 6 月 29 日
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
Beware if you book this property through a 3rd party you will not receive maid or basic services without paying an enormous extra fee.
Jonathan
於 2024 年 6 月住了 3 晚
10/10 優異
Jonathan
家人同遊
2024 年 6 月 1 日
讚好:住宿狀況和客房舒適度
Would recommend
Perfect location for family’s. Access to MGMs pool, the monorail was ideal. Secluded from the hustle bustle of the strip, but a short walk puts you right into the action. Loved having a balcony. The room was clean, minus a few hidden items in the couch. L
Jonathan
於 2024 年 5 月住了 4 晚
2/10 很差
Jaeyoung
2024 年 5 月 13 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Jaeyoung
於 2024 年 5 月住了 1 晚
10/10 優異
Chuck
家人同遊
2024 年 3 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is our second time staying at this property and just like the first time we were pleased with the complete experience. Clean well-kept and most importantly smelled good. I know that sounds strange, but it makes a difference.
Chuck
於 2024 年 2 月住了 6 晚
8/10 不錯
xiaoyan
家人同遊
2023 年 12 月 28 日
讚好:整潔度、設施服務和住宿狀況
Can’t get contact with house keeping, their valet parking closed often, other things is oky
xiaoyan
於 2023 年 12 月住了 2 晚
8/10 不錯
真實旅客
家人同遊
2023 年 8 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Espectacular
El lugar está bien situado, es muy cómodo, limpio y la habitación es espectacular. El único contratiempo es que no pudimos utilizar la caja fuerte, pero por lo demás espectacular
真實旅客
於 2023 年 8 月住了 3 晚
10/10 優異
pete
2023 年 5 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
pete
於 2023 年 4 月住了 3 晚
8/10 不錯
amy
家人同遊, 伴侶同遊, 多人同遊
2023 年 4 月 3 日
讚好:整潔度和設施服務
The signature tower property itself is old and since this is an owners unit this is no way a review on the hotel. This unit is old. It needs some plumbing and electrical maintenance and a fresh coat of paint. The garbage disposal is seized so the kitchen sink drains slower. One sink in the master bath doesn’t drain. The water in the master bath shower doesn’t get hot so we used the other shower. We also decided if it was 100 outside a lukewarm shower would be fine and the outlets on the stove side of the kitchen do not work. We called about the sink and the outlets with no response. I’m sure they have been informed of these issues and since all in all those things are minor they figure a person could live without it for a few days. On the plus side the view is great!! The bed was super comfy and great pillows. I like the fact that you can use the mgm pool complex but you’re also competing with that hotel’s guests for a chair. The signatures pools are nice as well. We like to walk and it’s a very conveniently located hotel.
amy
於 2023 年 3 月住了 9 晚
8/10 不錯
Zara
2023 年 3 月 6 日
讚好:整潔度
The property was great. The room had no sheets for the pull out couch.