Le Ballon Captif d'Epernay

The property is in a great location, not far from CDG airport, it is quiet and the rooms are large (room 8 was). There is a lot of nice outdoor space and a very secure car park. Pets are also welco.e, for a supplement. The property itself is quite tired though and looks as though it has not had an update for many, many years. The flooring laminate dpwn the corridor is comi g away from the floor. The bedroom furniture is old (not just in keeping with the property style) and the bathroom was in a poor state in some areas. The shower was very good, and the bed was very comfortable. We asked for wine glasses to take to our room, for a drink - but the receptionist refused to give these to us amd handed us plastic cups. This was very annoying - we are not children, and this seemed very petty for a claimed 4-star hote. I'm not sure why this hotel is rated as 4-star, in my opinion it is 3-star at best. It could be an incredible hotel, of very high calibre if the owner updated it and spent some money on it.

Staff were friendly. Hotel decor was great. Rooms were generous size.

This is a good value 3 star hotel. Staff were really nice. I stayed for one night, it was last minute and I was travelling elsewhere the next day. I will not return. The rooms are fine, but there is a very strange smell in the corridor. The vicinity near this hotel at night is very bad. I certainly would not let my wife or child stay here as it is not safe. There were drug addicts and a lot of non nationals hanging around street corners, some are intoxicated and approaching everyone that walks by. Not good. Go elsewhere if youre a tourist, spend the money and be safe.