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The City Rooms

4.0 star property
Guesthouse in Leicester

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Photo gallery for The City Rooms

Exterior
Bathroom
Desk, free WiFi
Interior
Exterior
The City Rooms sits in Leicester City Centre, offering travelers a refined experience with free WiFi in every room. Guests appreciate the completely smoke-free environment and can make use of well-appointed meeting spaces during their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double Room

Desk, free WiFi

Double Room

8.6 out of 10
Excellent
(15 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
10 Hotel Street, Leicester, England, LE1 5AW

What's nearby

  • De Montfort University - 6 min walk - 0.5 km
  • Curve Theatre - 7 min walk - 0.7 km
  • University of Leicester - 20 min walk - 1.7 km
  • King Power Stadium - 3 min drive - 2.0 km
  • National Space Centre - 4 min drive - 3.0 km

Getting around

  • Leicester Station - 10 min walk
  • East Midlands Airport (EMA) - 43 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬1 min walk
  • ‪The Corn Exchange (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Sommar Leicester - ‬1 min walk
  • ‪Firebug - ‬1 min walk

About this property

The City Rooms

Upscale guest house located in Leicester City Centre
The City Rooms provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Meeting rooms and smoke-free property
Room features
All guest rooms at The City Rooms have amenities, such as free WiFi.
Extra amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's Expedia mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have any lifts

Property is also known as

The City Rooms Leicester
The City Rooms Guesthouse
The City Rooms Guesthouse Leicester

Frequently asked questions

Is The City Rooms pet-friendly?

No, pets are not allowed at this property.

How much is parking at The City Rooms?

This guest house doesn't offer parking.

What time is check-in at The City Rooms?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at The City Rooms?

Checkout is at 10:30 AM.

Where is The City Rooms located?

Located in Leicester City Centre, this guesthouse is steps away from Leicester Town Hall, Leicester Market and King Richard III Visitor Centre. Leicester Cathedral and Leicester Guildhall are also within 5 minutes. Leicester Station is 10 minutes by foot and Leicester (QEW-Leicester Train Station) is 11 minutes.

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Reviews

The City Rooms Reviews

8.2

Very good

8.8

Cleanliness

7.6

Location

8.0

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 61 out of 126 reviews
Rating 8 - Good. 33 out of 126 reviews
Rating 6 - Okay. 19 out of 126 reviews
Rating 4 - Poor. 8 out of 126 reviews
Rating 2 - Terrible. 5 out of 126 reviews

Reviews

10/10 Excellent

Pauline

Great location for our trip

Great location, easy free parking, they had provided items that were not always available in much more expensive rooms. We will stay again if we are in the area.
Stayed 1 night in Jul 2025

8/10 Good

Malika

Liked: Amenities
Check in and check out process was very simple. All information was provided by the hotel well in advance. The room was lovely, spacious and clean. Great experience staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and accommodation

Very clean and tidy, huge bedroom with very comfy bed and bathroom amazing with massive bath
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful venue! Very impressed with the location and the professional team.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position, poor admin?

Great position in the city, free parking, spacious room, but very hot (in July). Altho there was a fan, it was too noisy to leave on at night. A bit disconcerting to have someone trying to enter the room at 01:15 saying that the key to our room had been allocated to him! It was lucky that there was a chain on the door that we'd chosen to use.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was spotless and really comfortable.

Very good communication. Very easy access, beautiful place to stay The room was spotless and really comfortable.
Stayed 1 night in May 2024

2/10 Terrible

Jon

Disliked: Staff & service, amenities
The property is not staffed, I arrived and my room key was not there, turned out my room was already booked and someone in it. No alternate rooms in this or sister hotel. Not at toy by them to help find another hotel. Not heard directly from the hotel to apologise or arrange refund / compensation. All round poor.
Stayed 1 night in Jul 2025

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic value for money

Wonderful stay. The room was as advertised; perfectly clean and tidy, short distance from the station, easy to locate keys for access. We were not expecting such a high standard for the low price, we would have liked to stay longer!
Stayed 1 night in Jul 2023

6/10 Okay

Stephen

Liked: Room comfort
Pain in the back side, when no reception. Probably my fault for not reading full script. Codes for doors and parking night mare, so spent ages waiting for help. Will be staying in a proper hotel next time. And by the way, room was not that clean or what I had hoped for.
Stayed 1 night in Jan 2025

4/10 Poor

a c

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location for Richard III exhibition. Hopeless check in and hopeless communication.
Stayed 1 night in Jul 2022

8/10 Good

Jason

Liked: Cleanliness

Clean, basic accommodation

The room was nice and clean and was pretty spacious with plenty of daylight. The location is very central so the included parking is essential. I'd describe this as basic accommodation as it's a wedding venue. When there is no event they let out the rooms but with no staff on site or any of the usual hotel facilities. Entry instructions are emailed the day before your stay - beware Google mail send this to spam. Access to the rooms is up several flights of steep stairs so unsuitable for those who struggle with this.
Stayed 1 night in Jul 2024

6/10 Okay

PAM

Issue

Unable to find the car park for free parking. Went round and round Leicester but to no avail. Therefore we had to pay for parking some distance from the site which caused us issues as we both have issues walking
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Cold

My room was so cold, radiators were not turned on. I turned them on, but not heating up. Luckily my colleague was unable to come so I went to his room
Stayed 1 night in Jan 2024

6/10 Okay

DavId

Disliked: Staff & service, amenities, property conditions & facilities
This is an unstaffed hotel. There was quite a complicated check-in procedure involving codes, but when I got to the key safe, the keys weren't there. I called the emergency number and within a few minutes someone came and provided me with a spare key, which was very helpful. The room was accessed via a rabbit warren of stairs and corridors. There was no breakfast provided; however, I was directed to another hotel nearby where I could get breakfast. The City Rooms is advertised as a luxury boutique hotel. The reality is very different.
Stayed 1 night in Oct 2023

4/10 Poor

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel Room was lovely! Beautiful building, clean and Quiet. Did not receive any information via Expedia from the hotel regarding check in despite contacting them over 6 times the day prior to visiting. Phone number did not answer but sister hotel was as helpful as could be. There was an issue with the messaging, they were able to send the information via email but this took a lot of effort and time to sort. Parking was incredibly difficult, not able to turn around in car park so almost need to reverse in to be able to get out when leaving. When we arrived the key was missing from the key safe and the bedroom door left open. We had to find staff to find the key they had misplaced which was worrying given the lack of correspondence prior to arriving.
Stayed 1 night in Apr 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few things I'd like to point out : the room was very spacious, so much so that a sofa would be very appropriate at the end of the bed, considering there's only one desk chair and the bed is super low. The TV is super far from the bed, a sofa or sofa chairs would be a welcomed addition. Secondly, I drew a bath, that took an hour to fill, not only because the tub was larger than average, but because the stream was so low. Literally an hour, I timed it. And for security reasons, you should very much consider adding handles to the tub to get in and out. I have a bad back and had trouble maneuvering without them. And yes, the night crawlers are quiet loud. They only subsided at around 2am. Thanks for the ear plugs! :/
Stayed 1 night in Mar 2024

6/10 Okay

Ian

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Its a good location but the building is all a bit old and tatty - although room and bathroom were clean there are nicer places to stay in Leicester. The price was cheaper than other places so i should have known. But i guess it was OK. There was NO parking on site - so you have to pay for that unlike other places
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous stay. I checked in online the evening before as the property does not have a recpetion. We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us. We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness. The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable. The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password. Wonderful hotel and would definately stay again but they do need to improve their communication
Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, lovely room.

Really pleased with this place. Massive, clean room. Easy to retreive keys. Car park information was conflicting, said midday the day before and 10.30 in the room info. Thank you for the fan it was much needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Caspar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay right in the centre of Leicester with secure parking and at an amazing price!
Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Steep stairs
Stayed 3 nights in Mar 2025

6/10 Okay

craig

Liked: Room comfort

Good overall room i would go back .

Middle of the town so good for food etc..... parking was good i did struggle to find it, even when i got the map , probably just me ….. Room was clean and tidy, nice big smart TV , good coffee machine bed was comfy, shower / bath could do with a slip mat but all in all it was fine. I stayed in room 4 which was up a few very steep stairways i would not recommend if you struggle physically to be honest.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

City rooms

The room was good very clean and well presented. The area was not so great. Parking was free No onsite facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, peaceful stay! So much space and goregous natural light streaming through sash windiws in the morning. The rooms are in an historic, listed building, so there are quirks and without the radiators it can be chilly, so if staying in the winter months consider bringing a cosy dressing gown to wrap up in, especially after a relaxing soak in the huge bathtub. The coffee machine and chocolates were a wonderful treat. As was waking up right in the city centre.
Stayed 1 night in Mar 2025

2/10 Terrible

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was great, comfortable and clean but unfortunately the sash windows are loose so were rattling loudly throughout the night so I couldn't get any sleep. I contacted the hotel to see if anything could be done to compensate but was told that because it's a grade 2 building it's a characteristic of the accommodation. What I would suggest is putting some wooden wedges around the window frame to eliminate the movement. If it wasn't from the noisy windows preventing me from getting to sleep I'd give this hotel 5 stars.
Stayed 1 night in Feb 2025