“Our stay was worth going out of the way of our destination. Service is exceptional, it’s quiet, very clean and comfortable.
I’m very happy with our choice to stay at The Nook. ”
“There was not a difference in the room types but charging more money and stating that there is. Also, the front staff is very rude, disrespectful, and disappointing, this hotel should be removed from Expedia hotel choices. I really feel I deserve a refund from this experience. ”
“I would NEVER EVER EVE RETURN!!!!!
Rude, inconsiderate, do not care about the well being of their customers and liars.
The staff didn’t wear mask. The insulted my partner by telling him he didn’t have the right to select breakfast choices. The had the security lock him in and demanded payment that was already made through Expedia.
There was hair in the food!
”
“Quelques lenteurs dans le service, le personnel traîne un peu des pieds, et le sourire est parfois optionnel. Ma chambre très sombre, fenêtre en vis à vis avec un mur...
Peut mieux faire... ”
“The place looks nice on the outside but complimented with very poor service at the bar. The front desk person tried in her own way but the damage too immense to ignore. I was bitten by mosquitoes and the bed was uncomfortable
Had to struggle to get towels for two people despite my booking saying so it is for two people. The hotel needs to train it's staff so it can meet up with the potential which the potential. ”
“I want my money returned to me. I went to the property and was denied because Hotels.com didnt inform the property of my booking. Therefore, I was denied services, so return my money. ”