「The hotel was clean and the staff very helpful. Fabiana was really helpful and really helped with even getting me to the airport. I am a wheelchair user and found the room spacious and perfect . The only issue I had was the lack of Aircon. It got warm in the room and this was when the temperature outside was 25 degrees... If it was the peak of summer, I would have struggled. But other than that, the hotel was perfect. 5 min walk/wheel to the main Grotto and church. Ideal location.」
「Room was clean but too small. We have 1 paper cup each of us for the bathroom. No other paper cups nor glasses. Towels are very thin, size of towels okay. No place to put luggages. 4 pieces of hangers. The 4 star should be changed.」