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"服務人員非常友善態度親切，非常喜歡。"

"客房感覺，服務很好，滑水道很適合小孩"

"Hotel is well maintained. Very friendly and helpful staff. Love the relaxing environment and wide variety of food choices. Swimming pools and private beach at the hotel is a plus. Definitely worth going to the spa restaurant koral in the hotel. Will stay in kempinski again next time when I visit Bali. "

"設備維護良好，餐點美味特別是bella cucina，泳池跟海灘都很漂亮，泳池旁躺椅的陽傘數有點不足，有時候搶不到會很曬"

"酒店服务人员绝对的好，但是酒店设施真的有些陈旧了。"

"Everything is perfect, employees are always smiling and friendly, food is great and location is good. But the carpet in the room is shedding everywhere, even after room cleaning. The carpet should be removed in the riom."

"整間飯店的人員很友善 服務非常好，洗衣品質佳 SPA也不錯，對街的按摩技術更好 離庫塔海灘很近 如果要ㄧ日遊可以請飯店安排 免費早餐還好，但是付費餐廳的食物很好吃 吹風機的風不大，蓮蓬頭的水很小建議改善"

"Loved everything about the hotel — from the staff to the facilities!"

"This is a super awesome hotel ! Love everything here , definitely wanna come back again and again ! Fantastic service, food, room , clean & big pools, beach , SPA ( strongly recommend therapist Hinny , the best ❤️) Our first time in Bali , Hyatt regency make us have a great memories here! "