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美國路易士頓酒店的評價

2 out of 5
美國路易士頓酒店
702 21st St, Lewiston, ID

評價

7.4

不錯

10 分評分，優異；1000 則評價中有 262 則" "
8 分評分，不錯；1000 則評價中有 363 則" "
6 分評分，一般；1000 則評價中有 178 則" "
4 分評分，欠佳；1000 則評價中有 115 則" "
2 分評分，很差；1000 則評價中有 82 則" "

7.4/10 

整潔度

8.0/10 

職員與服務

6.8/10 

設施服務

7.0/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

Kristian

不滿：職員與服務和住宿狀況
Absolutely the worst motel experience I have had. The walls and doors are paper thin. The noise from the other guests sounded like they were in my room. Sleep was impossible. It was so bad that I left at 2:00 am and slept in my car. I informed the front desk and they weren’t supprized
於 2024 年 5 月住了 1 晚
fd 於 2024年5月21日的回應
thank you for the review

8/10 不錯

Jim

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Rough on the outside and noisey neighbors
於 2024 年 5 月住了 1 晚
fd 於 2024年5月21日的回應
thank you for the review

10/10 優異

Kathleen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Regular, clean for the price
於 2024 年 5 月住了 1 晚
fd 於 2024年5月21日的回應
thank you for the review

10/10 優異

Keith (Lewiston)

讚好：整潔度、職員與服務和設施服務
Affordable
於 2024 年 4 月住了 1 晚
fd 於 2024年5月21日的回應
thank you for the review

8/10 不錯

Verna

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
front desk 於 2024年5月13日的回應
thank you for the review

8/10 不錯

Donaciano

讚好：整潔度
於 2024 年 5 月住了 1 晚
front desk 於 2024年5月13日的回應
thank you for the review

2/10 很差

Shane

家人同遊, 商務旅客
不滿：設施服務和住宿狀況
The bed was awful. It was broken and you roll to one side. The desk chair looked someone used it for a dart board.
於 2024 年 5 月住了 1 晚
front desk 於 2024年5月13日的回應
thank you for the review we are getting new beds soon hopefully you can come stay with us again after we are done upgrading our rooms

4/10 欠佳

Julie

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Someone broke into a car in the parking lot during the night. Another car got hit during the night. Staff was inattentive.
於 2024 年 5 月住了 1 晚
front desk 於 2024年5月13日的回應
thank you for the review

10/10 優異

timothy

讚好：住宿狀況
於 2024 年 5 月住了 1 晚
front desk 於 2024年5月6日的回應
thank you for the review

8/10 不錯

Emma

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 1 晚
front desk 於 2024年5月6日的回應
thank you for the review

4/10 欠佳

Michael

不滿：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
front desk 於 2024年5月1日的回應
thank you for the review.

8/10 不錯

Peter

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Would use again
於 2024 年 4 月住了 1 晚
front desk 於 2024年4月29日的回應
thank you for the review

8/10 不錯

DANIEL

於 2024 年 4 月住了 1 晚
fd 於 2024年5月21日的回應
thank you for the review

10/10 優異

Ashly

讚好：整潔度、職員與服務和住宿狀況
Very nice employees
於 2024 年 3 月住了 1 晚
G.M.Cherokee 於 2024年4月24日的回應
thank you for the review! we look forward to you stay with us again :)

10/10 優異

ken

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good clean room
於 2024 年 4 月住了 1 晚
FD 於 2024年4月17日的回應
Thank you for staying with us! We look forward to seeing you next time!

10/10 優異

Constantin

於 2024 年 4 月住了 4 晚
front desk 於 2024年5月6日的回應
thank you for the review

6/10 一般

Janet

親子同遊
讚好：整潔度和職員與服務
The staff was stellar! Very kind and friendly! The property is very old and in need of remodeling. The carpet is worn in the halls and duct taped in some areas. The room is okay. The bed was comfortable enough but nothing to rave about. The curtains were falling off the window, and the floor was sticky and dirty. My white socks became black so I wore my tennis shoes and they made the sticky sound as I walked. Other than that, it was clean, linens, tub, etc was good. For the price, it was a great deal. I would probably opt not to stay here again just because the floors were not clean in my room.
於 2024 年 4 月住了 1 晚
FD 於 2024年4月11日的回應
Thank you for staying with us! We apologize about the sticky situstion! We will speak to our housekeeping staff and make sure this matter is taken care of! Please come back we'd love for you to see that this matter has been addressed

6/10 一般

Margaret

於 2024 年 4 月住了 1 晚
front desk 於 2024年4月29日的回應
thank you for the review

10/10 優異

sara

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The general manager Cherokee at the hotel is amazing and very helpful, and the staff is very friendly and accommodating. I would recommend if you are staying in the Lewiston Clarkston area you book your room at Inn America
於 2024 年 4 月住了 1 晚
FD 於 2024年4月9日的回應
Thank you for staying with us! We look forward to seeing you next time!!

4/10 欠佳

Melissa (Pahrump)

家人同遊
不滿：整潔度、設施服務和住宿狀況
Dilapidated trailer with various occupants, 15 bikes, various people and dogs allowed to take residence in parking lot. No screens on lower floor windows.
於 2024 年 4 月住了 5 晚
FD 於 2024年4月9日的回應
They were actual guests in the hotel. Thank you for staying with us! We look forward to seeing you next time!!

10/10 優異

Jaime

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
FD 於 2024年4月6日的回應
Thank you for staying with us! We look forward to seeing you next time!

8/10 不錯

byron

讚好：職員與服務和住宿狀況
Good value
於 2024 年 3 月住了 1 晚
FD 於 2024年3月30日的回應
Thank you for staying with us! We look forward to seeing you next time!!!

2/10 很差

Jennie

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Had no room service for the two nights we stayed yet someone went through our bags and stole my husbands pain medication. Dogs barking in the hallway at night. Very noisy! Fan in the room sounded like a jet taking off. Booked this having never been there. If you stay here take your medicine and valuables with you when you’re out of the room.
於 2024 年 3 月住了 2 晚
FD 於 2024年3月30日的回應
We asure you that our staff only goes into rooms when room service is requested, we do appologize about your stay, but our staff would never steal from guests!

10/10 優異

Maggie

讚好：整潔度、職員與服務、設施服務和住宿狀況
It's a great stay Everytime I stay.
於 2024 年 3 月住了 2 晚
FD 於 2024年3月22日的回應
Thank you for staying with us! We look forward to seeing you next time!!

4/10 欠佳

Darrel

伴侶同遊
不滿：職員與服務
front desk staff at check was civil but not warm and friendly nor welcoming, inadequate communication as they had failed to connect our extended reservation to original (added 1 more day); the fact that maid service was not provided daily was not communicated to us so expectations not met, even on request there was no maid service, had to bring garbage and towels to front desk
於 2024 年 3 月住了 3 晚
FD 於 2024年3月20日的回應
We will speak to our housekeeping staff and make sure these issues are addressed! We appologize about your stay! Please come back and see that these matters were taken care of!

6/10 一般

Russell

不滿：整潔度
Dirty bed and towels
於 2024 年 3 月住了 2 晚
FD 於 2024年3月20日的回應
We will speak to our housekeeping staff and make sure these issues are addressed! We appologize about your stay! Please come back and see that these matters were taken care of!

8/10 不錯

Wendyjo

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚
FD 於 2024年3月20日的回應
Thank you for staying with us! We look forward to seeing you next time!

2/10 很差

Kristeen

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Laurie? At the front desk is AMAZING - so kind and courteous and adore her and she needs a raise - Housekeeping - fire them - the filthiest most disgusting room I have ever stayed in - I have payed less and got more. Beer cans and bottle caps under bed with used napkins - the smell was so bad I had to use perfume and spray it down just so I could get some sleep. The wonderful young lady at the desk brought me new linens - I was rightfully skeptical of what I was sleeping on/in? - I will never stay here again and being from the area - everyone will know - pay more or if you’re in a pinch or feel free to sleep in your car - it’s quieter and cleaner. I wish I wasn’t exhausted from a long trip otherwise I would have left -
於 2024 年 3 月住了 1 晚
FD 於 2024年3月20日的回應
We will speak to our housekeeping staff and make sure these issues are addressed! We appologize about your stay! Please come back and see that these matters were taken care of!

2/10 很差

Jace

不滿：職員與服務和住宿狀況
Felt i was targeted "harassed" by an an employee that wasnt even scheduled to work. I had the late 12: 00 checkout. It was in the computer. This person calls me immediate twlling me checkout was at 11. I said did you not see i got late checkout? Then shed saod oh.. i dont have my glasses on i dont even work today. And that was it. She was a ex girlfriend .and i believe she seen inwas here and immediately wanted to mess with me and called before checking and i know it was to mess with me
於 2024 年 3 月住了 1 晚
FD 於 2024年3月12日的回應
We don't start calling rooms till 11:30 to remind people of the 11 oclock check out. Sometimes it is missed with late check outs, we appologize.

6/10 一般

Jennifer

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
It was a budget place, so the price was decent and the breakfast was decent. The staff were nice. One mattress in our room had no padding so you could feel the springs in your back and hips. The room smelled, like it used to be a smoking room but it wasn’t. And the electrical for the bathroom was switched: the fan was on a switch while the light was on a timer. I’m thankful for a place to stay, but would prefer better conditions.
於 2024 年 3 月住了 2 晚
FD 於 2024年3月12日的回應
Thank you for staying with us! We look forward to seeing you next time!

8/10 不錯

Ken

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Decent place to stay, mattress needs attention. Now if you could get the heel stomping sob above me to go stay somewhere else that would be greatly appreciated
於 2024 年 3 月住了 2 晚
FD 於 2024年3月9日的回應
Thank you for staying with us! We are expecting to get new beds here soon! Next time if the people abovee you are too loud come on down to the desk and we can move you rooms! We look forward to seeing you next time!!

8/10 不錯

Brian

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was good
於 2024 年 3 月住了 1 晚
FD 於 2024年3月6日的回應
Thank you for staying with us! We look forward to seeing you next time!

10/10 優異

Sharon

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff is always very friendly and rooms are clean
於 2024 年 3 月住了 1 晚
FD 於 2024年3月6日的回應
Thank you for staying with us! We look forward to seeing you next time!

4/10 欠佳

LARRY

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Bed was very bad. Breakfast consisted of waffles, oatmeal, cold cereal every day. Vending machine empty.
於 2024 年 3 月住了 2 晚
FD 於 2024年3月6日的回應
We arer expeted to get new beds anyday now! Thank you for staying with us! We look forward to seeing you next time!

4/10 欠佳

Richard

商務旅客
不滿：整潔度、設施服務和住宿狀況
The beds are very uncomfortable. There was still hair in the shower.
於 2024 年 2 月住了 1 晚
FD 於 2024年2月28日的回應
We are expected to get new beds here soon! We appologize abot your stay!

6/10 一般

Jason

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
FD 於 2024年2月28日的回應
Thank you for staying with us!

6/10 一般

Christina

不滿：設施服務
It looks like they’ve tried to update this property with new paint and floors. Unfortunately we were in the first room across from the front desk and heard every ice collection, conversation and door slam all night long. The neighbor next door had his tv on all night which we tried to drown out with the fan. Luckily we only spent one night. It is close to everything which is nice.
於 2024 年 2 月住了 1 晚
FD 於 2024年2月23日的回應
We appologize about your stay! We could have moved you rooms if you came and told us you didn't like your room. Come stay with us again!

10/10 優異

Edmond

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
It’s nice. We weren’t asking for much. You can definitely smell the cleaners in the halls, which we didn’t mind because at least you know it’s being cleaned. Night time desk person was sweet and nice. The kids were super happy.
於 2024 年 2 月住了 1 晚
FD 於 2024年2月22日的回應
Thank you for staying with us! We look forward to seeing you next time!!

8/10 不錯

Milo

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Cheap and fine
Decent. Good location
於 2024 年 2 月住了 1 晚
FD 於 2024年2月22日的回應
Thank you for staying with us! We look forward to seeing you next time!!

10/10 優異

Shannon

於 2024 年 2 月住了 1 晚
FD 於 2024年2月22日的回應
Thank you for staying with us! We look forward to seeing you next time!!

8/10 不錯

Mindy

讚好：整潔度和職員與服務
不滿：設施服務
For the price, I thought it was much better than expected. Clean, comfortable, staff was really nice. The one thing I would like improvement on was the breakfast. Some sort of fruit, even inexpensive bananas would have been nice.
於 2024 年 2 月住了 1 晚
FD 於 2024年2月21日的回應
Thank you for staying with us! In our busier months we do provide apples and bananas, its just harder in our slow months.We look forward to seeing you next time!

4/10 欠佳

Robert

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
FD 於 2024年2月21日的回應
Thank you for staying with us! We look forward to seeing you next time!

8/10 不錯

Dale

家人同遊, 商務旅客
讚好：設施服務
It’s an ok hotel, it is clean and quiet.
於 2024 年 2 月住了 1 晚
FD 於 2024年2月15日的回應
Thank you for staying with us! We look forward to seeing you next time!!

8/10 不錯

CINDY

讚好：整潔度
Always nice. Room was clean
於 2024 年 2 月住了 2 晚
FD 於 2024年2月14日的回應
Thank you for staying with us! We look forward to seeing you next time!

4/10 欠佳

Jorge

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
front desk 於 2024年2月12日的回應
thank you for the review

6/10 一般

Richard

於 2024 年 2 月住了 1 晚
FD 於 2024年2月15日的回應
Thank you for staying with us! We look forward to seeing you next time!!

6/10 一般

Jan and Jim

讚好：職員與服務和住宿狀況
nice breakfast, good waffles! nice receptionist, afternoon/night of arrival... room not as clean as last time we were there.
於 2024 年 2 月住了 1 晚
FD 於 2024年2月10日的回應
Thank you for staying with us! We will talk with our housekeeping to make sure the rooms are getting clean! We look forward to seeing you next time!

2/10 很差

Kimmy

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We booked this hotel from November 3-5, 2023 but this property had bugs bed bite and poor customer services. Therefore; we checked out a day early. My daughter and son were ended up to go emergency care on the next day after we checked out from this hotel. She had bed bugs bites,and later on the doctor diagnosed as “scabies”. She stayed home for over a week without working.
FD 於 2024年2月7日的回應
I remember talking with you 3 months ago when you say this occured,you checked in, checked out then turned around and checked back into that room, why? you sent us pictures that are inconsistent with bed bugs, we're sorry your kid missed work but scabies isn't from bed bugs. We had the room inspected after you claimed this happened and it was clean. Our hearts go out to your family, scabies isn't fun, but also not from our hotel.

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fit my needs perfectly
於 2024 年 1 月住了 3 晚
FD 於 2024年2月2日的回應
Thank you for staying with us!We look forward to seeing you again next time!!

8/10 不錯

Justin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
FD 於 2024年1月20日的回應
Thank you for staying with us! We look forward to seeing you next time!