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Reviews of Luxury Inn & Suites Liberty

2 out of 5
Luxury Inn & Suites Liberty
3564 E Highway 90, Liberty, TX

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 170 reviews" "
Rating 8 - Good. 50 out of 170 reviews" "
Rating 6 - Okay. 26 out of 170 reviews" "
Rating 4 - Poor. 11 out of 170 reviews" "
Rating 2 - Terrible. 16 out of 170 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in May 2024

8/10 Good

Trenton

Liked: Staff & service, amenities, property conditions & facilities
Close to where i needed to be.
Stayed 1 night in Mar 2024

8/10 Good

Jojuanna

Travelled with family
Liked: Cleanliness, staff & service
I didn't like that the pool was not available
Stayed 2 nights in Mar 2024

4/10 Poor

Kiley

Business traveller
Disliked: Property conditions & facilities
For the price, the room was fair. The bed was ok. The shower was good and hot. The problem i had is every night at 11:30pm I had to call the front desk. The guy living in the room next to me, who I think is related to the owner/operator of the motel, would start playing music with alot of bass. It would wake me up. It would stop after i call, but then i was awake and upset.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kiara

Travelled with partner
Liked: Amenities
I love it. It’s very peaceful. They changed the sheets when we asked no problem 10/10 recommend
Stayed 2 nights in Mar 2024

2/10 Terrible

Toby

Stayed 1 night in Jul 2023

8/10 Good

Britton, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Well maintained and clean. Train noise was the only downside, but they cannot help that.
Stayed 4 nights in Nov 2023

6/10 Okay

grace

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low cost but wonderful room.
The AC system said it was set at 70 but we doubt it was actually that cool, and the hair dryer had a problem, my wife tried to use it and it tripped the GFI it was plugged into. None of this was serious enough to fix then nor did it ruin our stay. It was a clean room with ample room for our needs, thank you
Stayed 1 night in Jul 2023

8/10 Good

Manon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quality vs price was okay
Stayed 2 nights in Jul 2023

10/10 Excellent

Scott Alan

Stayed 1 night in Jun 2023

10/10 Excellent

Coby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Luxury inn Manager on 14 May 2023
Well thank you Mr. Coby for your comment. We appreciate your business, and we look forward to seeing you again.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Stayed 2 nights in Apr 2023
Response from Luxury inn Manager on 14 May 2023
hello MR. Judy and thank you for staying with us during your recent visit to Liberty Tx. I am glad you found the hotel more than what you expected. We appreciate you recommending the hotel to others as we love to hear that. Thank you again and we hope to see you soon.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Luxury inn Manager on 14 May 2023
Mr. Joshua for taking the time and writing a review about your stay. We are happy that you found the location great. We look forward to seeing you soon.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal were friendly and helpful. Everything was great. Thanks
Stayed 3 nights in Apr 2023
Response from Luxury inn Manager on 14 May 2023
Thank you, Mr. Daniel, for staying with us during your recent stay in Liberty Tx. we appreciate you taking the time out and letting us know about your stay. We look forward to seeing you soon, thank you again.

8/10 Good

Cathy

Stayed 2 nights in Feb 2023

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The rooms were clean and the beds were good 👍 Little guest toiletries were in the bathroom. Nice accommodations. Nice Size tv. The price is a steal. Upgrade, you'll love the tub!

2/10 Terrible

Joshua

Business traveller, Travelled with partner
Disliked: Staff & service
Lost our booking after they called to confirm it 2 days prior. Left us in the lurch.
Stayed 1 night in Nov 2022

10/10 Excellent

James

Stayed 1 night in Nov 2022
Response from Luxuryinn and suites on 25 Nov 2022
Thanks for your appreciation and good ratings

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

8/10 Good

Luis

Stayed 1 night in Oct 2022

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Luxuryinn and suites on 12 Oct 2022
Thanks for your positive feedback

2/10 Terrible

Erwin, Los Angeles

Disliked: Staff & service, amenities, property conditions & facilities
Very bad experience this place is her bugs on the floor damaged nightstands hot tub did not work properly floor was not clean bedding had cigarette burns in the cover even though it was a no smoking room I told the staff and also have pictures I am going to be calling for a refund terrible experience would not recommend this place at all it is better to go to the best western hotel and Dayton…
Stayed 1 night in Jul 2022

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, rooms was clean and comfortable. But they have small bugs.
Stayed 1 night in Jun 2022

2/10 Terrible

Robert

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My bed had bedbugs, i woke up doing the night with bugs bites on my arms legs and back. MY friend had to go sleep in the car and i slept in the chair. It was a terrible nite. not enough towel for two person staying in the room.
Stayed 1 night in Jun 2022

10/10 Excellent

Teresa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

6/10 Okay

Denis

Liked: Staff & service, property conditions & facilities
Over all not a bad place to stay. Room was clean and the bathroom was clean also. Bed was comfortable. Property was neat and tidy. Only issue was the website said “free breakfast” and there was none. I was very let down by that .A free Breakfast is usually a deal breaker for me in choosing a hotel, but I didn’t get one even though they advertised a Free Breakfast. The mgr said I could call Expedia and try and change my location to one that had breakfast but I had been on the motorcycle for 6 hrs and just wanted to sleep at that point so just went with it. Will know to double check next time I guess
Stayed 1 night in May 2022

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean place to stay. Our room was spotless. Yes, the old hotel has some age, but clearly the staff is taking really good care of this place. For a small town hotel, you just can't go wrong. Thanks again!
Stayed 1 night in Apr 2022

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2022

10/10 Excellent

Mueller

Business traveller
Liked: Staff & service, room comfort
Another year down
As always no problems 😊
Stayed 2 nights in Apr 2022

10/10 Excellent

Jameca

Travelled with family and small children
Liked: Staff & service, amenities
Very nice & quite
Stayed 2 nights in Apr 2022

4/10 Poor

Gerard E

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Pretty picture on Expedia but actually is is a very old facility and a sharp turn off the highway into a narrow driveway at a major intersection. Room was spacious and clean with the usual coffee maker, microwave, and TV. We were jus looking for a nice quiet place for a good nights sleep. However didn't realize when we made our reservation that this hotel is at a major highway intersection and across the street was a Railroad crossing and several times during the night (I lost count) we were startled awake by the blast of a train horn as they approached the intersection.
Stayed 1 night in Apr 2022

8/10 Good

William

Stayed 1 night in Apr 2022

6/10 Okay

DrChristy

Business traveller
Stayed 1 night in Mar 2022

4/10 Poor

DrChristy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is ok for the price
Stayed 1 night in Mar 2022

6/10 Okay

DrChristy

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

DrChristy

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Fidel, Northridge

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2022

6/10 Okay

Jill

Disliked: Cleanliness, amenities
Countertops wer dirty covered with ketchup or some sauce? Located next to a railroad...
Stayed 1 night in Feb 2022

10/10 Excellent

Kenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homey
Stayed 2 nights in Feb 2022

10/10 Excellent

Robert Jr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job
Stayed 1 night in Feb 2022

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

4/10 Poor

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
It was ok for 100 dollars they could at least made sure mirrors were clean there was crack all around the Jett tub not enough towels
Stayed 1 night in Jan 2022

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service
We have stayed here a few times in the past, when visiting family in nearby town. Convenient location, friendly staff, close to food, and Walmart if you need anything. Room could use some updating/ deep cleaning. There is some repairs and cosmetic work being done on the outside currently, which is always good to see. Staff is friendly and helpful.
Stayed 3 nights in Dec 2021

8/10 Good

Kelonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept comfortably
Stayed 1 night in Dec 2021

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe, friendly no frillsbut we stay often
Not a 5 star, but clean, safe, always friendly service, we stay here every time we come to town.
Stayed 1 night in Nov 2021
Response from Luxury inn & Suite's on 23 Nov 2021
Thank you for the kind words regarding your recent visit to Liberty Tx. We're thrilled to hear that you had a positive experience and that you enjoyed our comfortable accommodations. The next time you're in the area, we would love to host you again.

2/10 Terrible

Jackee

Travelled with family
Disliked: Staff & service, amenities
After a very long road trip to liberty for my dads funeral, we got to the hotel a little early and when I got to the window to ask if we could check in a bit early since it seemed there were only a few guests there… the older Indian lady started screaming at me and telling me I couldn’t check in before 2pm and became very aggressive as though she was tryin to engage in a argument over it when I was nothing but polite and just simply asked if it was possible. I left and went to town and killed some time, then returned at check in time with my daughter and 2 nieces who were goin to be spending the night with their grandma before the funeral… and as soon as I got back to the window the same woman aggressively started shouting at me again and demanding to know how many people over 10yrs old were in my car and that she intended on charging me per person that slept in the room… I explained to her it would only be me and my daughter and the other 2 would be stayin elsewhere, and she continued to probe me as though I was lying to her or something? I dunno it was just awful and I couldn’t believe how rude and unprofessional she was unprovoked.. I can’t imagine if I was a confrontational person and gave her even a like taste of medicine
Stayed 1 night in Nov 2021
Response from Luxury inn & Suite's on 23 Nov 2021
Dear Jackee, Thank you for posting a review about your hotel stay. We apologize for the inconveniences you faced at the Hotel and want you to know that this is not the type of service we pride ourselves on delivering to our Hotel guests. We do hope to hear from you soon and we ask for the opportunity to share a more positive experience with you.

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Perfect great place peoe are friendly and helpful
Stayed 2 nights in Oct 2021
Response from Luxury inn & Suite's on 23 Nov 2021
Thank you for sharing this glowing review, Christine We are delighted to hear about your experience. We truly appreciate your kind words regarding our team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear. Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future. Have a fantastic day.

10/10 Excellent

Chtistine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
Stayed 2 nights in Apr 2021
Response from Luxury inn & Suite's on 9 Oct 2021
Thanks for sharing the excellent review with us, We look forward to welcoming you back again soon! Have a lovely day!