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"I was given an "upgrade" from a two-queen room to a king suite with a king bed and a fold-out bed. I was told blankets and pillows would be delivered so the fold-out would be usable, which, by the way, would require moving furniture to do so. I followed up on blankets/pillows three times, and finally, at midnight, I gave up. The "upgrade" was a lie, and I ended up paying over $400 for a space that was, for all intents and purposes, unusable. Add to that the fact that the entire lobby looked like it had been hit by a tornado, and the extremely rude staff. I will definitely not book there again, which is unfortunate because the location is ideal. "

"Great pool and hot tub"

"Rooms are great and beds were comfortable. Kids loved the pool. Staff was friendly and attentive. Wish there was a hot tub."

"The shade in the room was broken upon arrival. After rolling it up, some additional light was helpful. Not sure when the shower floor was cleaned last, either. The bed was fine, location was fine. Asked for a later checkout and was told NO. See the picture of what the parking lot looked like at 3:50pm. "

"The bathroom door looked like someo e tried to punch a hole in it. There were bugs in the room. The staff was great. The neighbors in the room above mine was really noisy as was the ones down the hall. "

"Hot tub was down"

"Everything was good except the pillows where not firm and the shower head sprayer just one way not many. Other than it was a great stay. Like customer service was excellent and helpful. "

"Convenient airport shuttle. Spacious room. Quiet. Friendly staff. Good Wi-Fi. On-site restaurant is rather noisy and the air conditioning was set too high. The only other food within walking distance is a barbecue joint. "

"Excellent as always "