Piano di Sorrento Lift to the Sea Hotels

"Room was comfortable, and clean .,The breakfast was good and the location was good. Very close to the train station. Staff were friendly and helpful. "

"Pool was not working , poor staff, none vending machines, do not serve food or drink after 3pm and none food at all from monday through thursday, staff were not able to help with information about taxis or transportation around since the place was super far from the center of the city."

"Beautiful hotel, wonderful staff. Shuttle made getting into the heart of Sorrento very easy. Highly recommend!"

"Our stay at the Grand Hotel Europa Palace in Sorrento was fantastic. The location is ideal—just steps from the center of town and about a five-minute walk to the train and bus station. The ferry is a bit farther and requires going down to the base of the cliff, but there’s a lift near the marina that makes it much easier. What truly sets this hotel apart is the staff. Everyone—from the front desk to the porters to housekeeping—was incredibly kind and welcoming. A special thank you to Lucchia, one of the room attendants, who was especially lovely. The breakfast team was also excellent, including the gentleman in the white tux, the woman and two younger staff members, and the omelette chef. One of the front desk staff even told us she would miss us when we left, which says it all. The views are stunning—overlooking the Gulf of Naples with Mount Vesuvius in the distance. Having a drink at the bar with that view was unforgettable. The pool requires several staircases to reach, and the water was quite cold during our stay. The sea was also very cold, and windy conditions made swimming difficult at times. We visited Positano and Amalfi, but Sorrento was our favorite—great vibe, shopping, and restaurants. The Grand Hotel Europa Palace sits right in the middle of it all. You come for the views, but the staff make it feel like home. We can’t wait to return."

"Everything was perfect. Excellent hotel. Good breakfast. Staff really friendly"

"Nothing around it’s all individual area"

"Staff"

"Clean room everyday, breakfast was great, pool was immaculate, stayed in a family room which was actually 2 rooms with a door in between. Highly recommend this hotel"

"The rooms were basic however the attentiveness of the staff was amazing. They were so kind and helpful. For international travellers they communicate via what’s app and are super responsive. They have a currency exchange at a great rate, and transportation via golf cart for 10 euros per person with unlimited transport to the city center for the entire stay. They also help you book activities and ferry’s at the front desk if you plan in advanced. Do be aware of you are traveling by car to call ahead of time, the building can’t be accessed by car (although Apple and google maps tries to tell you otherwise) and must be accessed by foot but there is parking off site if you call ahead of time to get the location. Breakfast was included and was excellent, coffee was made to order. They also have a cooking class I wish could’ve tried had I known in advanced about it. The rooms did get a little hot at night but it appears most hotels in Italy restrict air conditioning at night even into the early summer months so I am not removing a star for that."