「The staff at check-in was friendly, so I actually started out hopeful. I got to my room and at first glance it looked clean. Then I walked into the bathroom and it was flooded, water everywhere across the floor. How do you miss an entire flood during a room inspection?
After I reported it, they did move me to another room, which I appreciated in the moment. But the problems didn't stop. The next day I asked for housekeeping to clean the room, and no one ever came. I waited all day, nothing.
I'm...
「The gentleman at the front desk was really helpful. We were traveling from Texas to upper Midwest and stopped in around 1-1:30 in the morning. Although I made my reservations through Expedia within minutes of arriving....I put in the wrong dates, I'm sure because I was exhausted...the front desk still accommodated us with an upgrade because what we paid for was all booked. The room was really clean and the bed was super comfortable with an extra pillow which made me so happy. We were only there...
「The area is very dangerous and poor condition.
Part of the hotel a huge portion is destroyed
Hotel is extremely dirty, very rundown, and should not be open.
This hotel would not accept credit cards they do not have a computer system or a reservation system
Hotels.com should not be associating with hotels in such poor condition.
I did not stay at this hotel because of its poor condition I found a different hotel and hotels.com had to refund my money!
It was a 3-hour ordeal of the hotel not...