Overall, this is a great hotel, a 5* experience. However, there is always room to grow. Power sockets in rooms are too old they can't handle adaptor. Staff in the restaurant can't tell difference between red and white wine glasses. When I was in the bar, I wanted to order in-room dining to the bar, but staff did not know there was such a possibility and could not assist me in that. I managed to order after all, but some training should be done. The breakfast selection was very good, although orange juice ran out too fast every day!