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"Nothing at all special about this hotel, the amenities nor the staff. The policies they have in place regarding wheel chairs is horrible and discriminatory! Staff was unsupportive and manager on staff was unhelpful in addressing our concerns "

"The hotel if you need to stay urgently for one night. The heater did not work all night ones blowed cool air. Will not be going back "

"All was Good"

"Clean room"

"Perfect stayincation"

"The hotel offers you a bunch of amenities, honestly, it has a lot of things to do and also many options for dining, however if you travel during low season and with kids it’s not the best option since the pool is not open for kids unless is Friday or the weekend. Our room was overall clean although in needs a little deep cleaning and update. There was some wear and tear here and there that could be address. The staff was great, from all the restaurants in there not all of them were opened so be mindful with that."

"While my family enjoyed the waterpark and arcade, this was one of the worst hotels I’ve ever stayed in. Severely outdated. Old carpet, old furniture, cracked wallpaper, and slow elevators. We also did not receive new towels and cleaning during our two-night stay. I am not sure why a multi-million dollar investment was made to add a waterpark, but nothing towards updating the hotel rooms to ensure guests have a comfortable stay. The curtains in the room are probably the original curtains when this hotel first opened. We had to turn the thermostat up to 80 to get heat. Unacceptable!!! Stay somewhere else!! I regret staying here."

"Quiet and amazing service!"

"I always bring my Mommy here to have some fun and Tropicana never disappoints. However would be good to have more entertainment somehow."