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威勒爾鄉村酒店的評價

3.5 out of 5
威勒爾鄉村酒店
Pool Lane, Bromborough, Wirral, England

評價

8.2

很好

10 分評分，優異；1000 則評價中有 419 則" "
8 分評分，不錯；1000 則評價中有 341 則" "
6 分評分，一般；1000 則評價中有 132 則" "
4 分評分，欠佳；1000 則評價中有 64 則" "
2 分評分，很差；1000 則評價中有 44 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Moon Fai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
free parking, room is spacious. food is delicious.
於 2019 年 7 月住了 1 晚
General Manager 於 2019年7月12日的回應
Dear Moon Fai, Thank you for your kind review. We hope to welcome you back to the hotel again soon. Many Thanks Peter Thomson

8/10 不錯

Wai Ming

讚好：整潔度、職員與服務和客房舒適度
於 2018 年 12 月住了 1 晚
Stuart 於 2019年1月1日的回應
Dear Guest, Thank you for your review following your recent stay. It is great to read that overall you enjoyed your stay. We hope that we can welcome you back again. Many Thanks Stuart Davies General Manager

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 2 晚

8/10 不錯

Melissa

伴侶同遊
Great hotel would stay again
於 2024 年 5 月住了 2 晚

10/10 優異

Danny

於 2024 年 5 月住了 1 晚

2/10 很差

Carrie

家人同遊
不滿：整潔度
Unfortunately our room was not clean and had a terrible smell. The carpet was dirty and it just generally looked quite run down and in need of a freshen up. They couldn’t offer another room as all family rooms were booked so we never stayed. We have stayed in other Village Hotels which were great but I couldn’t say the same about this one.
於 2024 年 4 月住了 1 晚

8/10 不錯

Glyn (Abingdon)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Lee

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable
於 2024 年 4 月住了 1 晚

10/10 優異

Varun Deo

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall good hotel for short and long stay
於 2024 年 4 月住了 1 晚

8/10 不錯

Amber

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Justin (Solihull)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel.
於 2024 年 3 月住了 1 晚
Village Hotel Wirral 於 2024年3月30日的回應
Thank you very much and hope to welcome you back soon.

10/10 優異

Emily

於 2024 年 3 月住了 1 晚

10/10 優異

Mark

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I live in london and to go to Liverpool it has to be planned If i had the money and and time i be in hotel every week Thank you to the night check in team made me and my family very welcome even it was 12 midnight when we arrived i hope to see you soon
於 2024 年 2 月住了 2 晚
Village Hotel Wirral 於 2024年3月12日的回應
Thank you for a great review and hope to welcome you back soon.

2/10 很差

Nicole

於 2024 年 1 月住了 1 晚

10/10 優異

Deimante

讚好：整潔度、職員與服務和住宿狀況
Nice place to stay.
於 2024 年 1 月住了 1 晚
Village Hotel Wirral 於 2024年1月18日的回應
Thank you for your review and hope to welcome you back soon.

6/10 一般

Deborah

讚好：整潔度和住宿狀況
不滿：職員與服務
Nice stay, everything was as ypu would expect. The o ly tbing that was a let down was the bar maid that served us our drinks totally didn't want to be there. She was unhelpful and the only time she used any manners was when she was taking our money. L
於 2023 年 12 月住了 2 晚
Village Hotel Wirral 於 2024年1月5日的回應
Thank you for your review and feedback which is not a usual comment we receive about our team. We still hope you enjoyed other aspects of your stay.

10/10 優異

Kerry

讚好：整潔度和職員與服務
Enjoyed our stay, however stood on a very small slither of glass in the swimming pool which made my toe bleed. Staff did get me a plaster, they reassured me they check in the pool later.
於 2023 年 12 月住了 1 晚
Village Hotel Wirral 於 2024年1月5日的回應
Thank you for your review and I hope to welcome you back soon. Sorry to hear about the cut, which I hoped healed promptly.

2/10 很差

Neil

於 2023 年 12 月住了 1 晚

8/10 不錯

Lucy

於 2023 年 12 月住了 1 晚

8/10 不錯

Isaac

於 2023 年 11 月住了 1 晚

10/10 優異

Arron

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Comfy great atmosphere and friendly staff
於 2023 年 11 月住了 1 晚
Village Hotel Wirral 於 2023年11月21日的回應
Thank you for a great review and we hope to welcome you back very soon.

10/10 優異

Gerard

於 2023 年 11 月住了 1 晚

6/10 一般

Chi Shing

伴侶同遊
讚好：職員與服務
A Starbucks and a Pub downstairs, very convenient. Room without safety box.
於 2023 年 11 月住了 1 晚
Village Hotel Wirral 於 2023年11月21日的回應
It seems that you enjoyed some aspects of your stay but we are sorry our rooms do not provide safes, which is very common unless you select a premium property.

10/10 優異

Jason

於 2023 年 11 月住了 1 晚

6/10 一般

Chris

讚好：職員與服務和客房舒適度
Mixed feelings
Rooms nice...Bathroom was a bit scruffy. Reception area was nice with good facilities and nice staff. V
於 2023 年 11 月住了 1 晚
Village Hotel Wirral 於 2023年11月11日的回應
We are sorry to hear you stay was not as you had hoped on this occasion, but thank you for highlighting our team.

10/10 優異

Mathew

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

10/10 優異

Paul

於 2023 年 10 月住了 1 晚

10/10 優異

H

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Lovely hotel, great facilities, lovely food but most importantly amazing staff. They go above and beyond to make you feel welcome and really special during your stay.
於 2023 年 10 月住了 1 晚
Village Hotel Wirral 於 2023年11月1日的回應
What a great review, thank you. We will look forward to welcoming you back again soon.

10/10 優異

Jan

多人同遊
What a lovely place to stay staff were so friendly. Rooms were modern and spotlessly clean. Good food and also a Starbucks on sight.will definitely be visiting again.
於 2023 年 10 月住了 1 晚
Village Hotel Wirral 於 2023年11月1日的回應
Thank you for the great review and we hope to welcome you back again soon.

10/10 優異

James

於 2023 年 10 月住了 1 晚

8/10 不錯

Jonathan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

John

於 2023 年 10 月住了 1 晚

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything as advertised, excellent family room, good facilities, would recommend and will revisit.
於 2023 年 10 月住了 2 晚
Village Hotel Wirral 於 2023年10月31日的回應
Thank you for a great review and we hope to welcome you back very soon.

10/10 優異

John

讚好：整潔度、住宿狀況和客房舒適度
comfortable hotel, but it's the staff who make it!
Great stay as ever, lovely staff, thanks for the chats to Sally, Nikki and Louie on front desk, and special shout out to Julie at breakfast F&B for remembering why we were last there and giving us a big hug when she found out we were back for the funeral. Love that the staff go that extra step and are friendly x
於 2023 年 10 月住了 2 晚
Village Hotel Wirral 於 2023年10月21日的回應
Thank you for a great review and highlighting some of our great team. We hope to welcome you back again very soon.

10/10 優異

Gabriele

於 2023 年 10 月住了 1 晚

8/10 不錯

Robert

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff friendly . No drinking glasses in room.
於 2023 年 10 月住了 1 晚
Village Hotel Wirral 於 2023年10月21日的回應
Thank you for your feedback and we choose not to supply glass in rooms as a safety measure but we are more than happy to supply them on request. Thank you for highlighting our great team and hope to welcome you back soon.

10/10 優異

Sophia

於 2023 年 10 月住了 2 晚

10/10 優異

Debbie

於 2023 年 10 月住了 1 晚

10/10 優異

Fatema

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Steven

於 2023 年 9 月住了 3 晚

2/10 很差

Paul

於 2023 年 9 月住了 2 晚

10/10 優異

T

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯

Jonathan

商務旅客
讚好：職員與服務
於 2023 年 9 月住了 1 晚

10/10 優異

William

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay was really good the hotel had really good gym and other facilities
於 2023 年 9 月住了 1 晚
Village Hotel Wirral 於 2023年9月20日的回應
Thank you for your review and I hope to welcome you back soon.

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和客房舒適度
Carpet renewal 😊
Hi. My family stay in Village Hotel was brilliant as it was back in July and hopefully it will be again in December with my 5 friends. Sally and Nicky are so helpful as was another lady who asked me if I needed to put my milk in a fridge to keep it cold as my room might be too warm for it. As I said I’m due to go back on 2nd December with my 5 Fussy friends, lovely friends they are, but I know they will love the hotel but not the carpet. I’m afraid it’s time for village hotel to get wooden floors or tiles down as the carpet in our room this time and the last time we’re badly stained and it really takes away from the cleanliness of the rest of our room and the hotel, which is lovely as is the service and food. Please consider this idea. It may be expensive but I’m sure easier to clean and healthier for guests. We had a lovely time on our trip thank you Village Hotel. Kind regards. Marian Dunne p.s sorry I have no photo. Room 227 possibly someone’s spray tan
於 2023 年 9 月住了 2 晚
Village Hotel Wirral 於 2023年9月20日的回應
Thank you for your review and I was pleased to read overall you enjoyed your stay with us. It appears on inspection someone has caused a little damage on our carpet and we have already started the process of getting this replaced. Look forward to welcoming you back in December.

6/10 一般

Daren

讚好：職員與服務和客房舒適度
不滿：整潔度
Very disappointed with the room as it stank of cigarette
於 2023 年 9 月住了 1 晚
Village Hotel Wirral 於 2023年9月20日的回應
We are sorry to hear this and we would have been more than happy to relocate your room if we were made aware. Please be assured this is not the usual experience we provide for our guests.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Really enjoyable stay at The Village. Staff were excellent and very welcoming, Evening meal was excellent and a surprise upgrade to a family room was much appreciated. Booked again for my next trip to The Wirral next week.
於 2023 年 9 月住了 1 晚
Village Hotel Wirral 於 2023年9月17日的回應
Thank you for a great review and we will look forward to welcoming you back again soon.

6/10 一般

Anthony

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

8/10 不錯

Duncan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were excellent with a smooth and quick check-in and check-out process. Our “club” room was superb - spacious with a very comfortable bed and very large tv. The only slight disappointment was the breakfast, which was being cleared away at 9.30am. This seems too early for non-business guests and was affecting a few other guests too. Continental breakfast was good, the cooked breakfast was ok, but not exactly inspiring. Car parking was a bit confusing - we nearly paid the £5 per day charge, but on check-in were told it didn’t apply during the particular times we were at the hotel
於 2023 年 9 月住了 1 晚
Village Hotel Wirral 於 2023年9月14日的回應
Thank you for your review and I am pleased overall you enjoyed your stay with us, but I will be sure to look into your feedback in further detail. Hope to welcome you back soon.

8/10 不錯

Andrew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good clean hotel
於 2023 年 9 月住了 1 晚
Village Hotel Wirral 於 2023年9月14日的回應
Thank you for your review.