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Reviews of SureStay by Best Western Livingston Merced County

2.5 out of 5
SureStay by Best Western Livingston Merced County
110 DEL RIO AVENUE, Livingston, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 425 reviews" "
Rating 8 - Good. 120 out of 425 reviews" "
Rating 6 - Okay. 40 out of 425 reviews" "
Rating 4 - Poor. 25 out of 425 reviews" "
Rating 2 - Terrible. 15 out of 425 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Hoffman

Business traveller
Liked: Staff & service, property conditions & facilities
Smell of sewer in room. A girl screaming at 1:00am
Stayed 1 night in Apr 2024

6/10 Okay

Russell

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Tricia

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevator is extremely slow. The hallways smell strongly of bug spray repellent or raid specifically. The sheets we scratchy. The sink was cracked and my son cut his arm. The bed kept moving and tenants above and next to us were loud.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly, Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, especially Stephanie. Bed was very comfortable and the room was clean.
Stayed 3 nights in Mar 2024

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

2/10 Terrible

Eddie

Disliked: Cleanliness
Stayed 4 nights in Mar 2024

4/10 Poor

Ma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room next door made a lot of noise in the night for quite a while.
Stayed 1 night in Mar 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything the only issue the ac/heater didn't work but other than that loved my stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Daisy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now serves breakfast.
Stayed 2 nights in Mar 2024

4/10 Poor

Robert

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities
Area is unsafe, my truck was parked right infront of the front door and my truck was broken into and vandalized
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susana

Stayed 3 nights in Jan 2024

10/10 Excellent

Edward

Stayed 1 night in Jan 2024
Response from Stephanie on 2 Feb 2024
Thank you for taking the time to share your amazing review. We value your feedback and appreciate your business. Please come visit us again, soon. :)

10/10 Excellent

Ricky

Business traveller
Liked: Property conditions & facilities
Everything was wonderful
Stayed 1 night in Jan 2024
Response from Stephanie on 26 Jan 2024
Thank you for taking the time to share your review. We appreciate your business and value your feedback. Please come see us again next time you are in our neighborhood :)

10/10 Excellent

Jorge

Response from Stephanie on 25 Jan 2024
Thank you for sharing your amazing review. We appreciate your business and value your feedback. Please come see us again soon!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Stephanie on 25 Jan 2024
Thank you for taking the time to share your experience with us. We appreciate your business and value your feedback. Please come see us again next time you are in our area!

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024
Response from Stephanie on 9 Jan 2024
Thank you for taking the time to share your experience with us. We appreciate your amazing review, and we hope to see you again soon.

4/10 Poor

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was having a great time with family until we went to the motel and the night attendant ruin our day she was so rude with her comments hopefully they can train her .
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Jose,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better Motel 6.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Donald,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Arnoldo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Stephanie on 9 Jan 2024
Thank you for taking the time to share your review. We value your feedback. Please come see us again next time you are in our area.

8/10 Good

Elesban

Stayed 1 night in Dec 2023
Response from Stephanie on 25 Jan 2024
Thank you for taking the time to share your review with us. We appreciate your business and value your feedback. Please come see us again soon!

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
VERY NOISY
The interstate is so loud in the rooms. I told the lady I don't like it noisy and she put me by an exit door that constantly slammed closed throughout the night. And I mean slammed with a fury, rattling the walls in my bedroom. I was unable to get any sleep. Apparently none of the guests are there to sleep.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Adjaoud

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and clean
Stayed 1 night in Nov 2023
Response from Stephanie on 29 Nov 2023
Thank you for taking the time to share your amazing review. We value your feedback. Please come see us again soon.

10/10 Excellent

Dalila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness of the romm. AC and heater working properly. Staff was friendly and helpful. I would definitely recommend this place.
Stayed 2 nights in Nov 2023
Response from Stephanie on 29 Nov 2023
Thank you for taking the time to share your review. We value your feedback. We are thrilled to hear you enjoyed your stay. Please come see us again next time you are in our neighborhood.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked a continental breakfast or something. Even coffee would have been great!
Stayed 1 night in Nov 2023
Response from Stephanie on 23 Nov 2023
Thank you for taking the time to share your review. We value your feedback. The Motel 6 brand does not offer continental breakfast; however, we do offer complimentary coffee in the lobby every morning starting at 4am. Please come see us again next time you are in our area.

10/10 Excellent

Carlos Del

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was really good
Stayed 1 night in Nov 2023
Response from Stephanie on 17 Nov 2023
Thank you for taking the time to share your review. We will value your feedback and will share it with our staff. We hope to see you again soon.

10/10 Excellent

Marittza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff. easy checkout and checkin. was able to get my deposit refunded when checking out because it wasy cash. quiet and clean.
Stayed 1 night in Nov 2023
Response from Stephanie on 11 Nov 2023
Thank you for taking the time to share your review. It was a pleasure hosting your stay, and we look forward to seeing you again.

8/10 Good

Merle

Stayed 1 night in Nov 2023
Response from Stephanie on 9 Jan 2024
Thank you for sharing your amazing review with us. We appreciate your business and value your feedback. Please come see us again next time you are in our area.

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Stephanie on 11 Nov 2023
Thank you for taking the time to share your review. We are thrilled to see you enjoyed your stay! Please come see us again next time you are in the area.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Dalila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff was friendly and attentive. I definitely recommend this place.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the place was clean.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, easy, great place to stay.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is new and clean. I normally stay away from Motel 6. There are not many options in Livingston. I put my work crew up in this motel 6 for a few days. I was pleasantly surprised by it.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi GabrielThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Very clean outside and in lobby they have vending machines and laundry room, elevator has 3 floors. Lobby clerks were helpful. It was quite inside the hallway, room clean ,restroom good size. Family trip
Stayed 1 night in Oct 2023
Response from Stephanie on 19 Oct 2023
Thank you, Monica, for taking the time to share your amazing review! We are thrilled to hear that you enjoyed your stay. Please come see us again next time you are in our area :)

10/10 Excellent

norma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit smaller than expected, but it did not affect our experience. There are fast food options right outside the property, which was a plus. Great place to stay at when in the area.
Stayed 2 nights in May 2023
Response from Stephanie on 19 Oct 2023
Thank you for taking the time to share your review. We appreciate and value your feedback. Please come back and see us again soon! :)

10/10 Excellent

Carrie

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and bed and convenient for travelers
Stayed 1 night in Oct 2023
Response from Stephanie on 13 Oct 2023
Thank you for taking the time to share this amazing review! We are so happy to hear you enjoyed your stay. We look forward to seeing you again next time you are in our area!

10/10 Excellent

Gloria Estefanic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stephanie on 13 Oct 2023
Thank you for taking the time to share your review. We strive for excellence, and we are happy to hear you enjoyed your stay. Please come see us again next time you are in our area!

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy for me in and out
Stayed 3 nights in Oct 2023
Response from Stephanie on 7 Oct 2023
Thank you, Sunil, for taking the time to share your amazing review! We appreciate your kind words. Please come see us again! :)

6/10 Okay

Borrachos

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Place was nice minus the smallest hotel room ive ever seen. It literally was as small as my walk in closet or college dorm room including the tiny bed
Stayed 2 nights in Sep 2023
Response from Lilith on 9 Oct 2023
Hi Borrachos,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Stephanie on 7 Oct 2023
Thank you for taking the time to share your amazing review! We hope to see you again soon!

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt comfortable because of the greeting from the receptionist and very clean room. Pet friendly.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Jennifer,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Had a little hiccup the last stay but this visit was a good one. Thanks!!
Stayed 2 nights in Sep 2023
Response from Nancy Y. on 26 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a newer property that is extremely clean close to the freeway with several food options a short walk away
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice space! Friendly staff.
Response from Nancy Y. on 26 Sept 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good about our stay at the Motel 6 in Livingston, California. The young lady who checked us in was freindly and professional, the room was clean, and the bed was very comfortable. I HIGHLY recommend this property if you are in the Livingston area and want a good nights sleep!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Randall,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good for a quick stay.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Ryan,Thanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Joe,Thank you for the perfect rating!!Lilith#Team6

8/10 Good

Armando

Stayed 1 night in Sep 2023
Response from Stephanie on 7 Oct 2023
Thank you for taking the time to share your amazing review! Please come see us again next time you are in our area!