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大使酒店的評價

3 out of 5
大使酒店
16 Collingham Road, Kensington, London, England

評價

6.2
10 分評分，優異；1001 則評價中有 72 則" "
8 分評分，不錯；1001 則評價中有 335 則" "
6 分評分，一般；1001 則評價中有 309 則" "
4 分評分，欠佳；1001 則評價中有 157 則" "
2 分評分，很差；1001 則評價中有 128 則" "

6.6/10 

整潔度

7.2/10 

職員與服務

6.0/10 

設施服務

5.8/10 

住宿狀況

評價

8/10 不錯

YIN FONG

家人同遊
讚好：整潔度、職員與服務和住宿狀況
地點還不錯，房間有點小
於 2019 年 11 月住了 4 晚

2/10 很差

真實旅客

於 2019 年 10 月住了 5 晚

6/10 一般

kwok lun

讚好：職員與服務
不滿：整潔度
於 2019 年 10 月住了 3 晚

6/10 一般

Van (香港)

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
服裝員態度各機都幾好，但酒店設施大殘，房間唔乾淨，很多已損爛，床槈很不舒服，凹陷下去了，枕頭很費，根本不像枕頭，花灑水力同水温都唔好，時冷時熱，，還有存放行李要收費！
於 2019 年 9 月住了 3 晚

4/10 欠佳

Kitty (Hong Kong)

讚好：職員與服務
不滿：設施服務和住宿狀況
There is NO air-conditioning in the room!!! It was 33 degree in the afternoon when I visited London. There was not even a fan. The room was hot and stuffy. Water pressure in the bath room was so low that I could hardly wash my hair. The only bright side for me was the breakfast.
於 2019 年 6 月住了 2 晚

6/10 一般

真實旅客

讚好：住宿狀況
不滿：整潔度和職員與服務
Below average. Room for improvement
Only one slow lift for whole building of six floors. WiFi was free but couldn’t be detected in hotel room at all for all my 6 days accommodation. There’s no toilet paper rack. Heater is not enough to warm up the whole room. The kettle had some stains and rusting at bottom. Overall the lighting was inadequate and too dim. A corner of room was in total darkness at night. The only favorable point of this hotel was the water pressure of shower. You can enjoy a nice hot bath at the end of day after sightseeing in city. It charged me £1 for leaving my luggage in reception after checking out.
於 2019 年 2 月住了 6 晚

8/10 不錯

Meng-shun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
住了一星期，房間地毯家具稍嫌老舊，但整齊清潔。WiFi,早餐也有提供，還能寄放行李(要另外付費)。飯店位置很方便，離地鐵站步行五分鐘，附近就有超市餐廳，生活機能十分方便。整體來說，價性比極高。
於 2018 年 11 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice cosy
great location and near to supermarket.
於 2018 年 9 月住了 4 晚

6/10 一般

真實旅客

不滿：整潔度和客房舒適度
The room is small. The toilet is small and old. There is limited space even you stand while bathing. The breakfast is good. There is unlimited supply of food.
於 2018 年 9 月住了 5 晚

6/10 一般

Yie-Tze

不滿：整潔度
優點:早餐還錯，美味可口。地點離地鐵站近。 缺點:床單及毛巾有污點，乾淨。我訂的是豪華房，雖然浴室整修過，很新，但是房間內木板的裝潢是舊的，整體一致，有受騙的感覺。
於 2018 年 8 月住了 7 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒适的宾馆
很舒适，没有异味，服务员帮我找到合适的房间，很热心，价格也不贵，挺好，会再次入住

8/10 不錯

Christine Joy

讚好：整潔度和職員與服務
不滿：住宿狀況
Bra läge och lätt att ta sig till centrala London. Rummet var under min förväntan. Sängen var inte riktigt bekväm för oss och rummet var liten. Frukost var iaf sådär bra. Bra pris och läge under en kortare vistelse.
於 2020 年 3 月住了 3 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Terrible hotel, worst possible hotel. Find another hotel to stay at, worth the money.
於 2020 年 3 月住了 5 晚

8/10 不錯

Carol

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
3rd time lucky
Hi the hotel was very busy and when we arrived our room had been given away. Sorted out another room but that one had a guest in ,(though not when we entered). Third time lucky and all went well after that
於 2020 年 3 月住了 3 晚

6/10 一般

Howard

讚好：職員與服務
不滿：整潔度和住宿狀況
Don't believe photos
The photos totally misrepresent the actual standard room. Definitely don't rent a standard room. Deluxe room has upgraded bathroom which is nice, but the floor is a very old rug badly stained. If flooring is the hotel was upgraded in would be a reasonable budget hotel. As it is now the room is uncomfortable every time you step on the floor
於 2020 年 3 月住了 2 晚

4/10 欠佳

Muku (関西地区)

商務旅客
不滿：職員與服務、設施服務和住宿狀況
初日はシャワーが水しか出ませんでした。 窓口対応も、いまひとつで、この値段だと他にも良いホテルがあります。
於 2020 年 3 月住了 4 晚

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Läget var bra, många restauranger runt om och nära kommunikation. Frukosten var okej. Städningen var jätte dåligt på rummet. Hår i duschen och dammiga golv när vi kom. Trots att vi sa till fixade de inte städningen förrän andra gången vi sa till.
於 2020 年 3 月住了 3 晚

6/10 一般

真實旅客

讚好：設施服務
不滿：整潔度
The bathroom flooded into the room whenever I showered. The toilets did not flush all the time. I could hear the people around me from my room coughing. Other than that it was okay, good location in a nice area.
於 2020 年 3 月住了 4 晚

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務和住宿狀況
於 2020 年 3 月住了 2 晚

6/10 一般

真實旅客

於 2020 年 3 月住了 4 晚

6/10 一般

真實旅客

家人同遊
不滿：整潔度、設施服務和住宿狀況
The location was quiet. The room was old and not very clean.
於 2020 年 3 月住了 2 晚

8/10 不錯

Mathilde Agnethe

家人同遊
讚好：住宿狀況和客房舒適度
於 2020 年 3 月住了 3 晚

8/10 不錯

Sanni

讚好：整潔度
於 2020 年 3 月住了 4 晚

10/10 優異

Ian

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best value in London
Great value for such a great location. Shower stall a bit on the small side but perfect in every other way. Very quiet by London standards and thicker walls than most newer hotels. Couldn’t recommend it highly enough for a highly cost effective convenient location to stay. Will be back.
於 2020 年 3 月住了 5 晚

8/10 不錯

Gabriel

多人同遊
讚好：職員與服務和住宿狀況
不滿：整潔度和客房舒適度
Rummen typ som ett vandrarhem, trevlig personal frukost ok men muslimsk så inget bacon etc men helt ok, läget bra nära Earls Court T bana, affärer nära där du kan köpa vatten etc. Prisvärt du får var du betalar för. Helt ok
於 2020 年 2 月住了 3 晚

2/10 很差

Met

於 2020 年 3 月住了 2 晚

8/10 不錯

Elo33 (Bordeaux)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Le logement était propre, salle de bain neuve très appréciée. Le petit point faible serait l’odeur de renfermée dans la chambre, mais une fois la fenêtre ouverte cela est ok
於 2020 年 3 月住了 3 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
於 2020 年 2 月住了 7 晚

6/10 一般

Sinead

讚好：整潔度
於 2020 年 3 月住了 2 晚

6/10 一般

真實旅客

伴侶同遊
不滿：整潔度
The location was very good but the facilities were not very good and the beds were not great. The food was plentiful for breakfast but not a huge variety. Overall it was very good value for price and location.
於 2020 年 2 月住了 3 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 3 晚

8/10 不錯

Eva

讚好：整潔度、職員與服務和客房舒適度
Good value for money
Comfortable bed and clean. Only need some painting.
於 2020 年 2 月住了 1 晚

6/10 一般

真實旅客

You get what you pay for🙄
From the outside the hotel looks good as well as the foyer. I had a single room which was adequate however the bathroom looked tired. The whole place looked like it needed a bit of a makeover. However my trip to London was for training purposes so the hotel was somewhere for me to sleep. So that being the case it was adequate.
於 2020 年 2 月住了 2 晚

8/10 不錯

Catherine

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 3 晚

8/10 不錯

Pål

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

親子同遊
讚好：整潔度和職員與服務
Staff very helpful, the room was cozy but traffic quite noisy to a country person not used to traffic. Have stayed at busier location but quality of glazing made the previous stays much quieter. Would use again though.
於 2020 年 2 月住了 1 晚

2/10 很差

真實旅客

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I didnd like anything, very bad hotel. I pay for 3 nights, after sleeping first night at the next day I went to an other Hotel. Was that bad that I dint mind loosing the money for the others two nights. Dont recomend it.
於 2020 年 2 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Excellent breakfast - lacked variety but good value! The rooms are tiny but adequate and the staff is friendly/helpful thus overall an excellent value.
於 2020 年 2 月住了 6 晚

2/10 很差

Pamela

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not that I would recommend this hotel
The hotel rooms were dirty and not to standard. The beds way too soft, woke up with back ache. The cleanliness leaves to be desired. Some of the staff were rude and grunted when I said good morning. We did not get coffee / tea supplies - had to ask, same with toilet roll. Could not supply additional pillows as the ones we had were paper thin. Even though said would have a bath in my room, only had a shower. The toilet looked disgusting !!! The rooms are that small you couldn't swing a cat in it and the TV was at a weird angle!!! Not a place I would recommend.
於 2020 年 2 月住了 2 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度和設施服務
Bonjour alors l'hôtel que vous m'avez proposé n'est pas trop super c'est un peu cher je trouve à mon goût les chants et santé au sous-sol alors je n'ai pas trop aimé parce que s'il y a un incendie on a un problème donc le tel était pas terrible et puis quand vous commander quelque chose dans un hôtel mettez dans les étages pas au sous-sol parce que c'est pas bien il y avait rien pour respirer là je ne sais pas trop en fait j'ai eu quand même un bon accueil mais sans plus je recommande pas aux gens de venir à Londres à cet hôtel là elle est pas correct quand on vient prendre de petit-déjeuner il enlève tout j'espère pas les gens profiter de leur petit déjeuner du matin quand vous quand on choisit un hôtel on choisit pas dans la cave on choisit au premier étage ou deuxième étage mais pas dans la cave alors quand vous commander quelque chose comme les hôtels merci de commander dans les étages mets pas dans le sous-sol
於 2020 年 2 月住了 2 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務
The hotel loaction was excellent - 7min walk to the closest station, 15min walk to South Kensington and its museums, and roughly 20-30min by tube to amy main attractions in London. The hotel was just off the main street which means the noise was moderated however they were doing works during our stay and builders were on from 7am. Because of the works, the comfort was inconsistent from one room to another - our deco/comfort, especially in the bathroom were really outdated; trace of mould here and there, the water pressure and temperature were only mild and heaters not properly working in January(!) while the friends we were travelling with had brand new bedroom/bathroom. That said, everything was clean. The room had no plugs near the bed whoch makes it tricky for phone and alarms. And isolation was poor - you could hear people above, aside and underneath. The breakfast had a full range of ingredients however they close it 20min proor the time indicated without apology and the people in charge forbid us, rather virulently, to group a couple of tables together, in a corner of the room, to eat with our friends. We offered to place them back where there were but they said no categorically for no apparent reason and with bad manners so we finally had to ask permission to reception.
於 2020 年 1 月住了 4 晚

2/10 很差

真實旅客

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
Unterirdisch
Es war wirklich furchtbar. Die Wände in diesem Keller sind extrem dünn und die Gäste absolut respektlos und laut. Das Hotel ist insgesamt extrem runtergekommen und absolut nicht empfehlenswert. Schade um das Geld! Nie wieder
於 2020 年 2 月住了 4 晚

2/10 很差

Anna (Telford)

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Wrong keycard/room number given, causing us to barge in on other guests. Shower curtain not fit for use, flooded the bathroom. Constant knocking and loud talking throughout the night. Lift was broken. Towels were dirty. Bad experience.
於 2020 年 2 月住了 2 晚

6/10 一般

Said

讚好：職員與服務
於 2020 年 2 月住了 2 晚

4/10 欠佳

Kieran

Stayed for 2 nights to attend interviews
Pictures were clearly taken when it was new and that feels like it was a long time ago. Owners would definitely benefit from a refurb. Room felt A little claustrophobic (granted it was a cheaper double) but the bathroom just felt tired and I wasn’t entirely convinced by it’s cleanliness. Sink gave off an eggy smell if I washed my hands (when I brushed my teeth it was fine, very weird). Bed was quite hard and the pillows might as well have not been there,not much support. Considering it was a 3 star in South Kensington,I was expecting better.
於 2020 年 2 月住了 2 晚

6/10 一般

Max

讚好：職員與服務
不滿：住宿狀況
Et meget slidt hotel. Ligger centralt i stille og roligt område. God morgenmad.
於 2020 年 1 月住了 4 晚

4/10 欠佳

Mara Rita

家人同遊
不滿：住宿狀況和客房舒適度
於 2020 年 1 月住了 4 晚

4/10 欠佳

Kathy

商務旅客
不滿：住宿狀況
The hotel breakfast was good and the staff were friendly. However the rest requires a lot of help! I requested a superior double room. I got a box, almost like a store cupboard overlooking plumbing and rooftops. I asked them to switch which they did. The second option was a few doors away from the first and a least looked o to the road. But it was still cramped and the basin was covered in limescale. There isn't even a wardrobe, just a couple of hangers on the wall just above the tea tray! Only stayed two nights but won't be going back.
於 2020 年 1 月住了 2 晚

8/10 不錯

ADRIANA

讚好：整潔度、住宿狀況和客房舒適度
Bom hotel
As acomodações estavam exatamente conforme publicado no site. A localização do hotel é muito boa, numa área de fácil acesso ao metrô (underground) - cerca de 7 minutos de caminhada. O café da manhã é muito bom e farto.
於 2020 年 1 月住了 4 晚

6/10 一般

真實旅客

多人同遊
讚好：職員與服務
Hyvä sijainti ja henkilökunta, mutta huoneet aika pienet
於 2020 年 1 月住了 3 晚