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Crowne Plaza London - Docklands, an IHG Hotel
4.0 star property

Upscale waterfront hotel, walk to ExCeL Exhibition Centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Crowne Plaza London - Docklands, an IHG Hotel

Photo gallery for Crowne Plaza London - Docklands, an IHG Hotel

Property amenity
Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Restaurant

Overview of Crowne Plaza London - Docklands, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is HK$864
Price available on 2024/04/29

Explore the area

Map
Western Gateway, Royal Victoria Dock, London, England, E16 1AL
  • Popular LocationIFS Cloud Royal Docks Station3 min walk
  • Popular LocationExCeL Exhibition Centre5 min walk
  • Popular LocationO2 Arena9 min drive
  • AirportLondon (LCY-London City)11 min drive
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Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed (Stocked Minibar)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed (Stocked Minibar)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Minicooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Minicooler)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Minicooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed (Minicooler)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds (Minicooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds (Minicooler)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

Similar properties

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Pet-friendly
Free WiFi
Restaurant
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8.6 out of 10, Excellent, (1001)
The price is HK$879
per night
5 May - 6 May
Novotel London ExCeL

About the area

London

Crowne Plaza London - Docklands, an IHG Hotel is located in Docklands, a neighbourhood in London, and is near the airport and on the waterfront. Westfield Stratford City and Brick Lane are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sky Garden and London Eye. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or O2 Arena. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property.
Visit our London travel guideOpens in a new window

What's nearby

  • IFS Cloud Royal Docks Station - 3 min walk
  • ExCeL Exhibition Centre - 5 min walk
  • London Stadium - 8 min drive
  • O2 Arena - 9 min drive
  • Westfield Stratford City - 9 min drive

Getting around

  • Royal Victoria Station - 3 min walk
  • London West Ham Station - 4 min drive
  • London (LCY-London City) - 11 min drive

Restaurants

  • Sandwich & Co - 5 min walk
  • Costa Coffee - 6 min walk
  • Ice Cream Time - 3 min walk
  • Top 1 Forever - 1 min walk
  • The Tidal Basin Tavern - 4 min walk

About this property

Crowne Plaza London - Docklands, an IHG Hotel

Upscale eco-certified hotel near ExCeL Exhibition Centre
Near O2 Arena, Crowne Plaza London - Docklands, an IHG Hotel provides dry cleaning/laundry services, a bar and a gym. Treat yourself to a massage at Rinu, the on-site spa. Free in-room WiFi is available to all guests, along with a business centre and a steam room.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Babysitting (surcharge), a front desk safe and a 24-hour front desk
  • A lift, meeting rooms and luggage storage
  • Guest reviews say good things about the breakfast, pool and helpful staff
Room features
All 210 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 19.99 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 19.99 per person
  • Self-parking fee: GBP 25 per day (in/out privileges)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza London Docklands Hotel
Crowne Plaza Docklands Hotel
Crowne Plaza London Docklands
Crowne Plaza Docklands
Crowne Plaza London - Docklands England
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London Docklands
Crowne Plaza London Docklands an IHG Hotel
Crowne Plaza London - Docklands, an IHG Hotel Hotel
Crowne Plaza London - Docklands, an IHG Hotel London
Crowne Plaza London - Docklands, an IHG Hotel Hotel London

Frequently asked questions

Does Crowne Plaza London - Docklands, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza London - Docklands, an IHG Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Docklands, an IHG Hotel on 29 Apr 2024 start from HK$864.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza London - Docklands, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza London - Docklands, an IHG Hotel?

Self-parking is available for GBP 25 per day. Limited spots are available.

What time is check-in at Crowne Plaza London - Docklands, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza London - Docklands, an IHG Hotel?

Checkout is at 11 AM.

Where is Crowne Plaza London - Docklands, an IHG Hotel located?

Located in Docklands, this spa hotel is 0.3 mi (0.4 km) from ExCeL Exhibition Centre and 1.9 mi (3 km) from O2 Arena. Thames River and Queen Elizabeth Olympic Park are also within 3 miles (5 km). Royal Victoria Station is only a 3-minute walk and Custom House for ExCel Station is 8 minutes.

Crowne Plaza London - Docklands, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews" "
Rating 8 - Good. 319 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ben

Travelled with family
Had to pay an extra supplement for my 17 year old to stay in room.. so with parking it came to £200 for the night. 😔
Stayed 1 night in Mar 2024

2/10 Terrible

HENNY

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend this property for business or leisure - Outdated Dirty Noisy
Stayed 4 nights in Mar 2024

10/10 Excellent

Fran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and so friendly!
Stayed 1 night in Mar 2024

10/10 Excellent

Gaynor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this lovely hotel. Couldn’t fault anything. Staff were extremely helpful and polite, breakfast had so much choice, room was spacious and warm, very comfy king size bed. We will definitely stay there again
Stayed 2 nights in Mar 2024

8/10 Good

MARK, Ashbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late still greeted with respect an overall good experience and will use again when going to the O2
Stayed 1 night in Mar 2024

6/10 Okay

Davinia

I checked in about 8pm...The Evening front desk were rude...
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over night stay was great, only disappointing factor was the breakfast this needed to be much hotter even though steam was coming from each item.
Stayed 1 night in Feb 2024

8/10 Good

Paul

Liked: Cleanliness
.
Stayed 2 nights in Feb 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were exceptional and really made our stay! Especially the general manager Mr Fredrico.
Stayed 1 night in Feb 2024