服務式住宅

伊克塞爾碼頭邊公寓酒店

3.5 星級住宿

Dockside Apartments at Excel

選擇日期查看價格

評價

8.6 分,滿分 10 分,
優異

人氣設施服務

  • 廚房
  • 洗衣機
  • 乾衣機
  • 免費 Wi-Fi
  • 供應早餐
  • 提供車位

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類似住宿

政策

入住

入住時段開始時間:14:00;入住時段結束時間:23:30

延遲入住服務按供應情況提供

最低登記入住年齡 - 18 歲

退房

於 11:00 前退房

零接觸退房服務

特別入住指示

櫃台每日服務時段為 07:00 - 23:00

前台僅於指定時段有職員服務

由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處服務 (限時)

寵物

不可攜帶寵物

小童與加床

歡迎兒童入住

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用,並可能包含適用稅項:

  • 此住宿於旅客登記入住前收取損壞按金 GBP150.00。

此處已列出所有由住宿提供的收費項目。

可選額外設施服務費用

  • 歐陸早餐費用:成人 GBP15,小童 GBP15 (大約金額)
  • 自助泊車:每晚 GBP15

住宿可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件及信用卡,以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
住宿接受以信用卡付款;不接受現金。
屋主表示住宿設有一氧化碳探測器
屋主表示住宿設有煙霧探測器
住宿內的保安設備包括滅火筒、保安系統、急救箱及窗花。
此住宿已經過專業清潔

常見問題

伊克塞爾碼頭邊公寓酒店是否寵物友善住宿?

否,此住宿恕不接待寵物。

伊克塞爾碼頭邊公寓酒店的泊車位收費多少?

此住宿有提供自助泊車服務,費用為每晚 GBP15。

伊克塞爾碼頭邊公寓酒店的登記入住時間是?

登記入住開始時間:14:00;登記入住結束時間:23:30。延遲入住服務限時提供。

伊克塞爾碼頭邊公寓酒店的退房時間是?

退房時間為 11:00。

伊克塞爾碼頭邊公寓酒店位於哪裡?

此服務式住宅位於碼頭區,距離ExCel 展覽中心和IFS 雲端纜車皇家碼頭站不到 2 公里。泰晤士河和競技場亦位於 5 公里內。距離皇家阿爾伯特站只有短短 4 分鐘路程,前往攝政王子站則需要 9 分鐘。

我可否免費取消預訂,並獲發全額退款?

是。此住宿的指定房價計劃可免費取消,提高旅遊彈性!有關任何豁免條款或相關規定的詳情,請瀏覽我們網站上的住宿取消政策。

評價

的評價

8.6

優異

9.0

整潔度

7.4

地點

8.2

職員與服務

9.2

住宿狀況
10 分評分,優異;79 則評價中有 47 則
8 分評分,不錯;79 則評價中有 21 則
6 分評分,一般;79 則評價中有 2 則
4 分評分,欠佳;79 則評價中有 5 則
2 分評分,很差;79 則評價中有 4 則

評價

真實評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
This apartment had it all you wish for. Microwave, Nespresso, dishwasher and much more. Reception 24/7 available. We were lucky to meet Fahrat and Daniella. Super friendly and gave us advice. Also got a snack-pack from them which was sweet. Location pretty cool as it's close to London City airport. With DRL you're in downtown London within 20 minutes. Absolutely would recommend this apartment to all who would like to visit London.
於 2019 年 4 月住了 4 晚
真實評價

8/10 不錯

Lorraine

讚好:客房舒適度

Amazing Apartment but poorly managed

These apartments look amazing! Super stylish and with great views of the river. However, I don’t think I got the customer care I would have, if I stayed in a hotel. The man on the receptions was welcoming, but I was shocked when he asked for £100 deposit, so please take note. Thankfully I had cash on me, as I hate paying deposits with card, as it takes ages to get the money back! On the table in the apartment there was a huge list of items and the cost of them if you damaged them and the prices were ridiculous! It was very worrying! Literally EVERYTHING was listed! The room was also VERY hot! It was a spring day, and it was way too warm. I couldn’t work the AC so I went downstairs to the reception and there was a lady on now and she told me how to work it. While I was there I also realised I hadn’t been given a receipt for my £100 deposit and was a little worried. I asked the lady for one and she asked how much did I pay? Which was a little concerning, surely everyone pays the same? Or do they charge what they like at the time? The AC still didn’t work, so I gave up in the end and just had to cope with the heat! I mentioned this at check out to a different member of staff and they said they only switch it on in summer! The room also wasn’t as clean as it first appeared either with dirty handprints on the doors and crumbs on the sofa, which was a shame. A great looking apartment, but in my opinion not managed professionally.
於 2020 年 3 月住了 1 晚
真實評價

8/10 不錯

Victoria

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Goood stay
於 2020 年 3 月住了 1 晚
真實評價

10/10 優異

Denis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

Excellent experience overall

We stay a family of 3 for 4 nights beginning of Jan 2020. Having read mixed feedbacks when looking at closest transportation I got worried. But in the end, apart from not having always 100% clear answers to my questions to the employees, our stay there was excellent. We had a brand new small flat. Everything working perfectly. I was worried of 1 tea spoon missing from start and the listing of prices to pay for damaged items and the deposit given during checking ^^We never know what could happen. In the end, all was straightly managed at check out. No issue what so ever. I wish to have used a bit more the kitchen which was the goal with family and baby girl of 2.5 yo. But we ate more often outside even in evenings. But the flat was great, shower great. Only small remark is about cleaning and we read this beforehand, so no real surprise, but during 5 days stay, cleaning was done once. Also, DLR tracks are almost touching the building ^^and accross the Thames from the flats was the London city airport. We thought we could have noise issue, but being winter we never really had windows open during night and we were not disturbed by noise, thus good windows isolation. All in all, we were really satisfied. We'll come back and hope to get exactly the same room number ^^ Thanks for our good stay. Denis
於 2020 年 1 月住了 4 晚
真實評價

8/10 不錯

Rosemarie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

lovely place!

Had a short stay but nevertheless was welcomed by the staff and felt cared for. Tahmim was a great help! Hoping to stay another time!
於 2020 年 1 月住了 1 晚
真實評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

Amazing stay!

Stay was very nice, staff were friendly! Overall i recommend others to stay at this apartment.
於 2020 年 1 月住了 1 晚
真實評價

4/10 欠佳

Sudip

不滿:整潔度、住宿狀況和客房舒適度

Poor Experience.

Negatives: 1) The heating failed the second night we were there. While we were provided with heaters after we asked, the staff were not pro active, and the heating system had still not been fixed 5 days later when we left. 2) The shower head started leaking and completely soaked the bathroom. The problem was reported, but still not fixed by the time we left. 3) The kitchen is described as 'well equipped'. It is not. There was no knife, and only one tiny pot to cook with. 4) The second blanket in the room was dirty, and had a large lipstick stain on it, which was very unhygienic. Positives: 1) Good location, close to DLR station.
於 2019 年 12 月住了 6 晚
真實評價

8/10 不錯

真實旅客

讚好:整潔度和客房舒適度
不滿:職員與服務

Docklands stay

Overall the room was nice and clean however the receptionist informed me that my room is 706, she even wrote it down on the card, as the lifts wasn’t working I had to climb all them steps even though i had a back knee. Once I was on the 7th floor, the key card was not working, so I had to go down those steps again to the receptionist and found out that the room was actually 703 instead. This was quite frustrating as the lifts wasn’t working and I had to climb all them steps, knowing I had a really bad knee.
於 2019 年 12 月住了 1 晚
真實評價

8/10 不錯

Deborah

讚好:整潔度、住宿狀況和客房舒適度

Lovely virtually new apartment let down by staff.

These apartments are either very recently refurbished or virtually brand-new as everything within a apartment and the decor was pristine A couple of things left the whole experience down one was the check in the security chap said initially they had no record of us on his list and we were made to sit in a separate waiting room waiting to check-in this required me to re-check my booking to see if I had made a mistake where in fact I had not mistake was on behalf of the apartments not mine. When we were shown through to the very small reception desk the lady behind did not even look up to say good afternoon prompting me to announce our presents by saying good afternoon. Eventually we did check in and the next problem was one of the tulips was out of service which led to quite a long delay getting to our room which was on the top floor and when we checked out likewise. However the apartment was lovely ideally situated for the DL are trains and London city airport. If these two issues can be addressed the whole experience would’ve been five stars.
於 2019 年 12 月住了 2 晚
真實評價

10/10 優異

Rodolfo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

A very good place

Perfect location for London City airport and also for city sightseeing. At reception they told after this first time I would become a frequent customer. I do agree!!
於 2019 年 11 月住了 1 晚
真實評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Apartment was very nice...the only issue we had was the heat/thermostat. The room was very hot and we could not regulate without turning completely off.
於 2019 年 11 月住了 7 晚
真實評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the best properties I’ve been to, great staff great everything definitely planning to go again.
於 2019 年 11 月住了 1 晚
真實評價

4/10 欠佳

真實旅客

不滿:整潔度

Disappointed

Upon arrival to the apartments our first interaction was very rude. We arrived before the offical check in time however the security guard rudely said as we tried to enter “Check in time is at 2pm”. Reception staff did allow to check in early as the rooms were ready however this left a lasting impression. While the rooms are quite well appointed, our apartment had a bad smell coming from the drains the entire stay, I mentioned it on numerous occasions but nothing was every rectified, no maintenance staff checked and no manager was every seen to check. The staff were a mix of very nice and somewhat rude. I would not stay here again.
於 2019 年 11 月住了 6 晚
真實評價

10/10 優異

Vida

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The apartment was very nice and comfortable. I will recomend it to my friends.
於 2019 年 10 月住了 3 晚
真實評價

10/10 優異

alex

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

Great place to stay.

Amazing stay over the weekend for London Comic Con. was in a decent area, close by to Excel, the accommodation was clean, tidy and had all your adequate needs for staying over, including kitchen utilities to make your own food, if not can access train nearby to get into London city centre. Staff was friendly and helpful and had a nice relaxing stay. Would recommend it to anyone if wanting a place to stay while in London.
於 2019 年 10 月住了 2 晚
真實評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was perfect, my stay was amazing
於 2019 年 10 月住了 2 晚
真實評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
A lovely lovely property, perfectly located for ExCel. Thoroughly enjoyed my couple of days there
於 2019 年 10 月住了 3 晚
真實評價

8/10 不錯

Allen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

Great place next to the Excel

The apartment was a nice size and very convenient for the Excel Centre where I was attending a conference. The bed and furnishings were very comfortable. The check in staff were excellent and very friendly. The only 2 things that impacted my satisfaction were that the air con didn't work at all and the room was a bit stuffy. However there was a stand alone fan in the room which saved the day. The other minor niggle was the DLR which rumbled on late into the night right by the window. However I would not hesitate in staying there again if I were attending a conference at the Excel.The view of London City Airport was fab.
於 2019 年 10 月住了 2 晚
真實評價

10/10 優異

Casper

讚好:整潔度、住宿狀況和客房舒適度

Lækre lejligheder

Dette er ikke et hotel. Forvent ikke service. Det er lejligheder og de er rigtigt lækre. Store og rummelige. Store vinduer. Lækre møbler, seng og køkken. Service er der ikke meget af, men det er forventet. Der er ingen faciliteter så som restaurant, fitness osv. Der er en 24 timers reception som kan hjælpe med de mest basale ting og der er kiosk service med drikkevarer, snacks osv. Lækkert ophold og meget centralt placeret i forhold til LCY og ExCeL.
於 2019 年 10 月住了 2 晚
真實評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

Great stay...

I enjoyed my time at the apartment. It was very clean and comfortable. Had an amazing sleep, bed was lovely! Only thing I didn't like was the £150 holding deposit and the fact that they give you a list of how much stuff costs if you break it. I get it, but for me.. a little off putting.
於 2019 年 10 月住了 1 晚
真實評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was well located for my needs at a fairly reasonable price, especially when compared to the nearby rip off hotels! Clean and airy, there was space to move around and get things done. The bedroom was a bit small and the lifts were slow and somewhat arcane.
於 2019 年 9 月住了 4 晚
真實評價

10/10 優異

真實旅客

讚好:職員與服務、設施服務和住宿狀況
Sehr angenhjmes Apartment Hotel, ist alles vorhanden und tip top sauper, reception auch immer freundlich und hilfsbereit.
於 2019 年 9 月住了 12 晚
真實評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
clean & spacious apartment! will stay again
於 2019 年 9 月住了 3 晚
真實評價

10/10 優異

Ajith

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

Brilliant place for excel conferences for our team

Excellent. Would happily stay again
於 2019 年 10 月住了 1 晚
真實評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
New, clean and spacious. Very comfortable. Would have been perfect if not for the inflexible check-out time
於 2019 年 9 月住了 6 晚