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Phoenix Heights By Bridgestreet

4.0 star property

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Phoenix Heights By Bridgestreet provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

1 bedroom, desk, blackout curtains, iron/ironing board

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Separate bedroom
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms (with Sofa)

Living room

Apartment, 2 Bedrooms (with Sofa)

Highlights

Separate dining area
Separate sitting area
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Located in Canary Wharf, a neighbourhood in London, this apartment is near the airport and near a metro station. O2 Arena and The British Museum are cultural highlights, and some of the area's popular attractions include London Eye and ZSL London Zoo. Check out an event or a game at ExCeL Exhibition Centre, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Visit our London travel guide
View more Apartments in London
Map
London, England

What's nearby

  • One Canada Square featuring a city and a high-rise building
    One Canada Square
    6 min walk - 0.5 km
  • Canary Wharf which includes night scenes, interior views and a park
    Crossrail Place Roof Garden
    9 min walk - 0.8 km
  • London featuring a city, street scenes and a river or creek
    Thames River
    11 min walk - 0.9 km
  • Billingsgate Market
    10 min walk - 0.9 km
  • Museum of London Docklands
    11 min walk - 0.9 km

Getting around

  • Limehouse Station
    4 min drive
  • South Quay DLR Station
    5 min walk
  • Heathrow Airport (LHR)
    69 min drive

Restaurants

  • Starbucks
    7 min walk
  • Obicà
    5 min walk
  • Bōkan 37
    3 min walk
  • Cinnamon Restaurant And Bar
    2 min walk
  • Deun Deun
    2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Phoenix Heights By Bridgestreet

This smoke-free apartment building features dry cleaning, express check-out and free Wi-Fi in public areas. The apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment.
Guest accommodation at this apartment offers washers/dryers and DVD players. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with cable channels. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • Cot: GBP 24 per night
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: GBP 24 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Phone

Location highlights

  • In a business district
  • Near a metro station
  • Near the airport

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 8 floors

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [39 Westferry Circus, London E14 8RW]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 24.00 per night.
Cots (infant beds) are available for GBP 24.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: GBP 24.0 per night
  • Rollaway bed fee: GBP 24.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Phoenix Heights Bridgestreet Apartment London
Phoenix Heights Bridgestreet Apartment
Phoenix Heights Bridgestreet London
Phoenix Heights Bridgestreet
Phoenix Heights By BridgeStreet London, England
Phoenix Heights By Bridgestreet London
Phoenix Heights By Bridgestreet Apartment
Phoenix Heights By Bridgestreet Apartment London

Frequently asked questions

Is Phoenix Heights By Bridgestreet pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenix Heights By Bridgestreet?

This property doesn't offer parking.

What time is check-in at Phoenix Heights By Bridgestreet?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Phoenix Heights By Bridgestreet?

Checkout is at 11 AM.

Does Phoenix Heights By Bridgestreet provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Phoenix Heights By Bridgestreet located?

Located in Canary Wharf, this apartment building is 0.9 mi (1.4 km) from Thames River and within 3 miles (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower of London and Tower Bridge are also within 3 miles (5 km). South Quay DLR Station is only a 5-minute walk and Heron Quays DLR Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phoenix Heights By Bridgestreet Reviews

8.4

Very good

9.0

Cleanliness

8.4

Location

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 58 reviews
Rating 8 - Good. 28 out of 58 reviews
Rating 6 - Okay. 5 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for closeness to Canary Wharf

Excellent appartment close to Canary Wharf. Collection of the keys is from another building, involving a bit of a walk, which would be a pain if you were carrying bags. Apart from that, the 2 bed flat that I had was excellent.

8/10 Good

Daniel Stepic

Liked: Property conditions & facilities, room comfort
Good
Stayed 4 nights in Dec 2019

10/10 Excellent

Walter

Liked: Cleanliness, amenities
Appartamento nuovo comodo con tutti i servizi e vicinissimo alla metropolitana
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location worked great for the conference I was attending. It was challenging to pick up the key in a different location than the property I was actually staying at. The Uber driver dropped me off quite a distance from the front desk location and dragging my luggage around was difficult.
Stayed 5 nights in Nov 2019

6/10 Okay

Expedia

Liked: Cleanliness, staff & service
Disliked: Room comfort

Average apartment, good service

Overall, an okay stay. I felt that the furniture could do with an update (the sofas were very uncomfortable, which is the main reason for my low score on comfort). The beds were comfortable which is the main thing. The apartment was also VERY hot. It was uncomfortable when sleeping on the first night. The second night I propped open all the windows with tea spoons (yes really, the windows didn't stay open by themselves) then it was slighlty more bearable. Probably wouldn't stay again, but the service was excellent from the reception team.
Stayed 2 nights in Sep 2019

4/10 Poor

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Completely unsatisfactory process of arrival.

Getting into the property requires a ridiculous process, which you discover after paying. I paid a 4star price and got a 1star experience.
Stayed 1 night in Sep 2019

10/10 Excellent

DenisePauls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, view from this room was very nice. Room WiFi was not very poor but we did not report it either so possibly it was something they could have had checked. In general very nice and would definitely consider on another trip.
Stayed 7 nights in Sep 2019

10/10 Excellent

L

Liked: Cleanliness, staff & service
Excellent apartment and well located to catch public transport. Apartment clean and with great views. Reception was very helpful. Only thing is you have to pick up keys at another location which is a ten minutes walk from the apartment. Not an inconience if you organise beforehand.
Stayed 3 nights in Sep 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice gaff in canary. Beware the extra walk

First up, check in. It was a bit inconvenient to get keys 15 mins walk away from the apartment. That said, the young man on reception was outstanding. The apartment itself had a great view, was clean and comfortable. A little basic and the kitchen did smell of takeaway food. But, it was great value & id probably use again. Just a little more attention & it’d be top marks. Top marks to reception guy though.
Stayed 2 nights in Jul 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location for Canary Wharf.

This location is perfect. Minutes walk from Central Canary wharf and two underground stations. Local restaurants (a great one straight downstairs in the same building), supermarkets and take ways all with in easy walking distance
Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatiom, super confy spaces for a family, and very good . Larisa from Tijuana, Mexico
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi en ruim appt, 2 slaapkamers, grote keuken en aparte woonkamer. Canady Warff is 2 haltes van Londen Bridge, dus je zit zo in de stad. Metro en trein liggen op +5 min lopen. We konden eerder inchecken dan 4u. De. Receptie ligt op de route van de DLR waarna je doorloopt naar het appt. Vanaf de metro is het verder lopen. Enige nadeel was lekkage bij de badkamer waardoor de vloer bol stond en de deur vastliep. Verder heel net en schoon appt met niet te vergeten geweldig uitzicht op de stad.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with all the amenities you could need Be prepared for it to be noisy with a lot of construction happening in the area, but great location to get anywhere very easily. The staff at check in were exceptional friendly and helpful and made us feel very welcome
Stayed 6 nights in Apr 2019

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our stay.

Great apartment. Spacious well equipped and nicely maintained. Near the tube with good shopping. The only 2 negitives were having to pick up the key at an alternative location and the distance from central London. On the plus side the tube is easy to access.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, tiny bit noisy but for central London this is expected. Fab stay. Thank you
Stayed 2 nights in Jan 2019

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Canary Wharf appartment

Excellent space within walking distance of all businesses in Canary Wharf
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good location. Close to two train/underground stations. Close to excellent restaurants. Bed sizes in USA and England are not the same. Had one bathroom for six people which was a challenge.
Stayed 7 nights in Dec 2018

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sized apartment

Comfortable apartment all amenities available and handy for DLR
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

We had a very comfortable 4-night stay in the 2-bedroom apartment. It was so spacious, our 9-mth old baby got plenty of room crawling around, and we adults felt relaxed too. The underground station is nearby which is very convenient.
Stayed 4 nights in Nov 2018

8/10 Good

Nils

Liked: Cleanliness, property conditions & facilities, room comfort

Reception 1000 meters from room...

It was a nice stay at a reasonable price, but the information in Hotels.com was not correct. You have to collect the key about a kilometer away on the other side of Canary docks. Staff is nice and friendly and the flats are in very good condition. A short walk from the flats are the underground station and the area around the flats is nice, calm and safe.
Stayed 2 nights in Nov 2018

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business trip

Nice, spacious apartment, nice view over the city and Canary Wharf. There was a welcome package upon arrival with drinks, coffee, milk and snacks which was very nice. Ladies at the reception location where very nice and helpful. For me, always a bit of a problem picking up the key from a different location, especially when you got luggage to carry.
Stayed 4 nights in Oct 2018

8/10 Good

Roderick, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the property was good. Finding the location to pick up the key was challenging and could be better relayed online. There’s lots of exciting construction happening in the surrounding area and in the early morning it can get noisy with machinery etc
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Lack of Air conditioner made it unpleasant during a heat wave in the UK. Although fans were provided. it still didn't help much.
Stayed 5 nights in Jul 2018

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un poco alejado del centro de Londres. Pero en el moderno sector de la Isla de Dogs.
Stayed 4 nights in Jul 2018

8/10 Good

matteo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok

Unica pecca il check in , scomodo andare in un’altra struttura per Len chaivi
Stayed 3 nights in May 2018