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SHQ 公寓酒店的評價

4 out of 5
SHQ 公寓酒店
35 Morrison Buildings, 35A Commercial Road, Tower Hamlets, London, England

評價

8.0

很好

10 分評分，優異；295 則評價中有 86 則" "
8 分評分，不錯；295 則評價中有 152 則" "
6 分評分，一般；295 則評價中有 37 則" "
4 分評分，欠佳；295 則評價中有 14 則" "
2 分評分，很差；295 則評價中有 6 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

評價

8/10 不錯

真實旅客

讚好：職員與服務和住宿狀況
於 2019 年 6 月住了 4 晚
SHQ Apartments Team 於 2019年6月17日的回應
Thank you for your feedback. Hope you had a great stay!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 3 晚
SHQ Apartments Team 於 2019年5月9日的回應
Thank you, glad to accommodate again!

8/10 不錯

Wai Ip

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
Ts 於 2019年2月19日的回應
Dear Wai Ip, Thank you so much for taking the time to share your feedback and for rating us highly! We are pleased to know you had such a wonderful SHQ experience. Kind Regards, SHQ Team

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice & neat place. Security gate. Near Underground. Convenient.
於 2018 年 10 月住了 4 晚
Ts 於 2018年11月12日的回應
Dear guest, Thank you so much for taking the time to share your feedback and for rating us highly! We are pleased to know you had such a wonderful SHQ experience. We look forward to seeing you again. Kind Regards, SHQ Team

8/10 不錯

Jen-Hsien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位於二樓沒有電梯, 位置很好, 走路五分鐘內會到達地鐵站& 公車站. 非常乾淨及舒適, 但是就是床比較軟.
於 2017 年 10 月住了 4 晚
Ts 於 2018年1月9日的回應
Dear Jen-Hsien, We are pleased to know you had such a wonderful SHQ experience. We look forward to seeing you again. Kind Regards, SHQ Team

10/10 優異

Chiung Hui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
交通方便，設備一應具全，非常適合家庭旅遊
於 2017 年 8 月住了 2 晚

10/10 優異

Chiung Hui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
乾淨舒服的公寓，設備很齊全，非常適合家庭入住。對街就有超市，補給方便，老闆人很好，時間配合跟特別需求都很快回應。
於 2017 年 8 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
像自己家一樣！
離地鐵幾分鐘路程，附近有超市。如喜歡不受騷擾的，這裡很適合你，我從頭到尾，未無見過房東，鎖匙都是自己從密碼箱內自取，check out就放低鎖匙屋內就可以，完全自助。垃圾自己清，房子無人清潔！我不是說反話，這些我完全可以接受！唯一不她就是隔音。
於 2017 年 7 月住了 5 晚

8/10 不錯

Tsai

讚好：整潔度、職員與服務和住宿狀況
地點佳，機能便利，但房間有一點小，三人房的房間餐桌只有2張椅子，隔音不佳，樓上的聲響有點困擾。但整體而言還是不錯。

8/10 不錯

da-jane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
設備齊，近超市
設備都好，離地鐵也不遠，對街有小超市，唯樓上住戶太吵隔音需加強
於 2017 年 7 月住了 2 晚

8/10 不錯

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地理位置非常好
乾淨~整潔~地理位置方便 離地鐵與利物浦火車站近 唯一有一小小缺點為隔音效果較差 晚上睡眠時都會聽到外部馬路上的交通工具的聲音
於 2017 年 5 月住了 4 晚

8/10 不錯

JOHNSON (TAIWAN)

讚好：整潔度、住宿狀況和客房舒適度
設備齊全的好公寓
附近有地鐵、公車站、超市，可以坐15號公車到倫敦塔和倫敦塔橋，有洗衣機，設備齊全，很舒服，推薦各位朋友入住

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
方便舒適
舒適，地址方便

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
交通地點不錯
Not bad

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
It's so clean. I m impressed.

4/10 欠佳

真實旅客

不滿：職員與服務和住宿狀況
There is no lift in the apartment and we had to bring all our luggage to the 2/F which is a bit tricky for girl(s) traveling alone.

8/10 不錯

WC (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient location
Location is very convenient as it is close to Aldgate underground station in which we can take the trains to visit different sightseeing locations which are quite nearby, within the same zone.
Team SHQ 於 2016年9月28日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 不錯

Lisa (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location, nice suite
Location is great, just mins walk to tube station, convenient stores & dining places. Suite is well furnished, spacious, clean sheets & towels. Though a little noisy throughout the night sometimes as we r at G/F facing the main road & bars nearby, but can bear with this, i guess this is the give and take. Really helpful staff who provides great assistance.
Team SHQ 於 2016年9月28日的回應
Thank you for staying with us Lisa. We appreciate your kind words and work hard to make our guests happy!

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
런던에서 가격대비 아주 만족한 숙소였다 이스트 런던으로 간다면 재방문의사 있음 하지만 남자 주인 (말 더듬는 사람, 50대로 추정) 의 경우 매우 불친절하며 사전에 메일을 보내 약속된 사항을 지키지 않았으나 다른 사람들은 친절했다
於 2019 年 9 月住了 5 晚

4/10 欠佳

Wenli

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
When you booking it. Think about.......
The room is very dirty and the furniture is not good condition. Smoking smells , old.
於 2019 年 9 月住了 12 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible
The shower was mouldy and dirty The smell was horrible I could hear a washing machine at 4am in the morning In a few words,never again
於 2019 年 9 月住了 2 晚

10/10 優異

M E

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good choice of accommodation
The accommodation was great - spacious, comfortable and well equipped. Handy location - surprisingly easy walk to important sights. Most importantly I can't say enough about how friendly and helpful the staff are. Very responsive, engaged and caring. Travellers do need to be prepared for noise though, street noise can be loud but diminishes after 9pm. The internal walls and floors are not insulated at all and noise between apartments can be loud although the other residents were generally quiet.
於 2019 年 9 月住了 5 晚
SHQ Apartments Team 於 2019年9月19日的回應
Thank you for taking time to write us a review. Appreciate the positive feedback and hope to accommodate again!

10/10 優異

Francis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
SHQ Apartments Team 於 2019年9月19日的回應
Thank you for taking time to give a review. Hope to accommodate again!

6/10 一般

真實旅客

於 2019 年 8 月住了 7 晚

6/10 一般

Helene

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Das Bett war eine Katastrophe. Das Appartement war sehr staubig. Es war extrem hellhörig. Man hat alles mitbekommen was die Nachbarn gemacht haben. Vielleicht haben wir Pech gehabt, aber unsere Nachbarn waren alle sehr laut rund um die Uhr. Check inn hat sehr gut funktioniert mit Code und Schlüsselbox. Supermarkt gegenüber war sehr praktisch. Ich komme sehr gerne wieder nach London, aber werde mich dann ein anderes Appartement suchen.
於 2019 年 8 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 5 晚

8/10 不錯

Isabel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Apartamento coqueto en zona tranquila
Mi experiencia ha sido positiva en general. El apartamento está bien situado (la boca del metro está a 5 min andando y hay supermercados, restaurantes y otros comercios a menos de 5 min) en una zona tranquila y con poco tráfico. No ví farmacias cerca aunque tampoco tuve tiempo de explorar la zona. Me faltó un poco más de limpieza, una silla más para comer, un sofá-cama más cómodo (era una cama fija de polipiel de 90 cm) y hacer las escaleras de acceso a la vivienda mejor (no hay ascensor) porque el borde está redondeado y te hace resbalar. El apartamento estaba bien decorado y muy bien equipado: lavavajillas, plancha, lavadora-secadora (no hay terraza), nevera, microondas, ventilador, TV, adaptadores de enchufes europeos, secador de pelo, papel higiénico... Y todo en perfecto estado. Nos dejaron sábanas y toallas, dos pastillas de jabón de manos y dos botecitos de champú y gel. La verdad es que no aprovechamos mucho el apartamento porque, cuando visitábamos Londres, nos desplazábamos en metro y cada desplazamiento, además del coste (unas 3 libras/adulto), suponía mínimo 20-30 min, por lo que nos quedábamos a comer y a cenar por la zona que tocara ese día. Hay Wifi que funcionó bien los 6 días que estuvimos. La gerencia muy amable y atenta. Dejan todo bien explicado en un libro, algo muy importante si es la primera vez que viajas a Londres y además con niños, como yo.
於 2019 年 7 月住了 5 晚
SHQ Apartment Team 於 2019年9月19日的回應
Thank you for taking time to write us a review. Appreciate the positive feedback and hope to accommodate again!

6/10 一般

真實旅客

家人同遊
讚好：設施服務
不滿：整潔度
Gute, relativ neue Ausstattung. Küche mit Mikrowelle, Geschirrspüler und Kühlschrank. Aber ohne Tabs und Geschirrhandtuch. Das kauft auch keiner bei ein paar Tagen Aufenthalt. Daher Geschirr dreckig bzw. mindestens mit Wasserflecken. Gute Lage, Supermarkt gegenüber. Größe des Appartements für 2 ausreichend.
於 2019 年 7 月住了 4 晚

2/10 很差

charlotte

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Elendigt
Møg beskidt. Mega slidt. Elendigt internet. Det eneste positive var den søde unge mand der tjekkede os ind. Ikke pengene værd max 2 stjerner.
於 2019 年 7 月住了 3 晚
SHQ Apartments Team 於 2019年7月25日的回應
Hello, We appreciate you taking the time out to leave a review, as we can then address your concerns. Our cleaner did not properly clean part of the floor. We said we would have him come back however you said to leave it till the next day as you now wanted to rest. Part of the dirty floor was cleaned the next day whilst you were out. Regarding the wifi not working as you mentioned. At check in we correctly input the password available in the room and connected you successfully. We never received further complaints regarding wifi or any other matter. Therefore we feel the review is very harsh. We do our best to offer good value for our price point and are very competitive for our locatin. Regards, From the young man who checked you in

8/10 不錯

Holli

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean & comfortable albeit noisy
Spacious, clean, comfortable and well equipped. Very thin walls/ceilings/flooring meant I could hear neighbours clearly and creaking floor boards from above kept waking me. Otherwise a pleasant stay and well located.
於 2019 年 7 月住了 1 晚
SHQ Apartments Team 於 2019年9月19日的回應
Thank you for taking time to write us a review. Appreciate the positive feedback and hope to accommodate again!

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nos quedamos en el apartamento 6, bajo a pie de calle. Podría parecer (que no estar) más limpio, pero en general la limpieza era buena. Más un tema de "cosmetica" en algunos remates, pero en general el estado y mobiliario muy bueno (ikea moderno). El staff es muy amable electrónicamente (aunque casi invisible en persona), y bastante tranquilo siendo un bajo a pie de una calle de cuatro carriles muy transitada de Londres cerca de una estación de bomberos (el acristalamiento hace su trabajo perfectamente, pero no hace milagros). Descansar debidamente no ha supuesto un problema en absoluto, y la ducha aunque no muy grande es perfecta. Supermercado justo en frente, una cafetería tambien en frente con un café exquisito y amabilisimos, y acceso al metro en un minuto. Incluso una pizzeria cerca con cocina hasta tarde en caso de algun desliz con la hora. Repetiremos sin duda, calidad/precio excelente para un sitio "para dormir" e incluso preparar alguna cena rápida para las peques si hace falta.
於 2019 年 6 月住了 3 晚
SHQ Apartments Team 於 2019年7月2日的回應
Thank you for the kind words and providing feedback! We hope to accommodate you on your next trip :)

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和住宿狀況
Es war genug Platz für uns vier und für ein verlängertes Wochenende ausreichende Ausstattung. Sauberkeit ging schon. ... wir würden wiederkommen, wenn wir nicht so viele andere schöne Ecken von London entdeckt hätten.
於 2019 年 6 月住了 4 晚
SHQ Apartments team 於 2019年7月2日的回應
Thank you for taking your time to write a few words and provide feedback! We hope to accommodate you on your next trip :)

6/10 一般

真實旅客

家人同遊
讚好：職員與服務和設施服務
Huone olisi voinut olla vähän siistimpi. Asunto oli aika pieni. Sänky ei ollut kunnon parivuoteen kokoinen, joten siinä oli hieman ahdasta kahden nukkua.
於 2019 年 6 月住了 3 晚

8/10 不錯

Carmen (Italia)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Appartamento pulito ed accogliente. Collocato in una buona zona servita bene dai trasporti e servizi di ogni tipo. Personale gentile. Buon rapporto qualità prezzo. Ritornerei senz'altro!
於 2019 年 5 月住了 3 晚
SHQ Apartments Team 於 2019年6月17日的回應
Thank you for your feedback. Hope you had a great stay!

10/10 優異

Shaun (Shaw)

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
SHQ Apartments Team 於 2019年7月2日的回應
Thank you for taking your time to rate us! We hope to accommodate you on your next trip :)

8/10 不錯

Marta

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Buon appartamento per due, staff molto cortese
L’appartamento é ben attrezzato e l’arredamento curato, la cucina è piccola ma ben fornita di piatti, bicchieri, pendole e padelle per due persone. Lo staff è stato gentilissimo e la pulizia era ottima. Unica pecca il bagno, veramente minuscolo... La metro è a pochi minuti di distanza ma molte zone di attrazione (Tower, City) sono tranquillamente raggiungibili anche a piedi. Il vicinato è tranquillo con molti pub, supermercati e ristoranti a distanza di 5 minuti.
於 2019 年 5 月住了 5 晚
SHQ Apartments Team 於 2019年6月17日的回應
Thank you for your feedback.Glad you had a great stay!

6/10 一般

Trevor

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Not terrible but definitely not the Hilton either.
The room itself wasn’t bad but walls are extremely thin, you can literally hear every footstep in the room above you. Bed was very uncomfortable. WiFi stopped working the next day.
於 2019 年 5 月住了 1 晚

8/10 不錯

Richard

讚好：整潔度、職員與服務和住宿狀況
Adequate
Apartment nice and clean but down a very narrow staircase. Mattress cheap and uncomfortable
於 2019 年 5 月住了 2 晚
SHQ Apartments Team 於 2019年7月2日的回應
Thank you for taking your time to write a few words and provide feedback! We hope to accommodate you on your next trip :)

8/10 不錯

Adalia

讚好：職員與服務、住宿狀況和客房舒適度
Functional and nice little apartment
Abu and Khurram were super nice responsive. We enjoyed our stay, the apartment was exactly what we needed: cozy and functional.
於 2019 年 5 月住了 2 晚
SHQ Apartments Team 於 2019年6月17日的回應
Thank you, glad you enjoyed your stay with us!

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place at a very reasonable price at a perfect location.
於 2019 年 5 月住了 1 晚
SHQ Apartments team 於 2019年6月17日的回應
Thank you, glad you enjoyed your stay with us!

8/10 不錯

Arnaud

Bien mais sans plus
A 2 mn à pied du metro, l'accès est rapide et simple à 10 mn à pied du Tower Bridge et de la tour de Londres au porte de la city. Bien desservi par les bus également. La rue est passagère mais le bruit n'empêche pas de dormir. Il y a autour plusieurs supermarchés et pas mal de restos qui font à emporté. L'accueil par Kay fut rapide et simple, si vous n'arrivez pas dans les horaires de la réception, une boite à clef est dispo. La propreté est le gros point à améliorer, on voit que le menage est fais à son sricte minimum. C'est un peu dommage.Tout est sur place dans la cuisine pour se faire les repas et les petits déjeuners. C'est pas mal mais pour le prix, il y a plus propre et confortable
於 2019 年 5 月住了 3 晚
SHQ Apartments Team 於 2019年5月9日的回應
Thank you for taking the time to share your kids words. We hope to have you stay with us again :)

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
C’était super et nickel, vraiment je suis ravie j’étais super contente, aucun problème de propreté et fidèle aux photos
於 2019 年 4 月住了 2 晚
SHQ Apartments Team 於 2019年5月9日的回應
Thank you for the kind words, glad to accommodate again!

6/10 一般

Flora Man Wai

讚好：職員與服務
不滿：客房舒適度
The supply of hot water was not consistent.
於 2019 年 4 月住了 4 晚
SHQ Apartments Team 於 2019年5月9日的回應
Thank you for taking the time to write a review. We'll take a look into the hot water feedback given!

8/10 不錯

Dominique (Pau)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The apartment is very pretty, very clean, functional and especially very well placed. we are very happy with our stay in london and the apartment is for many. The welcome is warm and friendly. we highly recommend it
於 2019 年 4 月住了 4 晚
SHQ Apartments Team 於 2019年5月9日的回應
Thank you for the kind words, glad to accommodate again!

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
The Wi-fi code did not work. I walked around on the floor with only my socks on and they were dirty in about 3 minutes!
於 2019 年 4 月住了 1 晚
Ts 於 2019年5月1日的回應
Dear Guest, Thank you so much for taking the time to share your feedback. We do apologise you were unable to connect to the Wifi next time please do let us know we have an office on site located in the basement of the apartment block just drop by and we can give you a hand the code provided in the guidebook would be correct as other apartments were logging in with the same details. Also if you feel like the apartment was not cleaned well do let us know and we will arrange another service for you. Kind Regards, SHQ Team

6/10 一般

真實旅客

於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The sofabed for visitors 3+4 is rather uncomfortable (hard edge directly under back). Bathroom could use a makeover.
於 2019 年 3 月住了 3 晚
SHQ Apartments Team 於 2019年5月9日的回應
Thank you for taking the time to write a review. We'll take a look into the feedback given and hope to accommodate again!

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和職員與服務
very convenient for my trip purpose Would be an idea to give a local map of local points of interest.
於 2019 年 3 月住了 2 晚
Ts 於 2019年4月15日的回應
Dear Guest, Thank you so much for taking the time to share your feedback and for rating us highly! We do provide a guide book in every apartment with local places of interest as well as touristy sites along with addresses and mini maps. You can also find Wifi details and washer dryer instructions in this booklet We are pleased to know you had such a wonderful SHQ experience. Kind Regards, SHQ Team

4/10 欠佳

真實旅客

不滿：整潔度和職員與服務
於 2019 年 3 月住了 2 晚
Ts 於 2019年4月15日的回應
Dear Guest, Thank you so much for taking the time to share your feedback and for rating us highly! We are pleased to know you had such a wonderful SHQ experience. Kind Regards, SHQ Team

10/10 優異

Gina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 2 晚
Ts 於 2019年3月18日的回應
Dear Gina, Thank you so much for taking the time to rate us so highly! We are pleased to know you had such a wonderful SHQ experience. Kind Regards, SHQ Team