Our room and the hotel overall was very clean and well maintained. We stayed 2 nights on the weekday and had no issues with parking. Courteous staff. Complimentary coffee and tea in the lobby. There is a fridge in the room. The only thing missing is a microwave to heat our leftovers (just having 1 in the lobby would make this an excellent hotel!). Hugo's Restaurant across the street is excellent (a bit pricey, but worth it if you appreciate quality ingredients). There's also a Whole Foods next to Hugos. Universal is about a 10 minute drive from the hotel. Would definitely consider staying here again.