室外泳池;7:00 至 23:00 開放;小屋 (收費)、泳池傘

梅爾洛斯公園的評價

4 out of 5
梅爾洛斯公園
733 NW Knoll Drive, West Hollywood, CA

評價

8.8

優異

10 分評分,優異;1000 則評價中有 599 則" "
8 分評分,不錯;1000 則評價中有 257 則" "
6 分評分,一般;1000 則評價中有 69 則" "
4 分評分,欠佳;1000 則評價中有 46 則" "
2 分評分,很差;1000 則評價中有 29 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Qian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 22 晚
Bert S., GM 於 2019年6月27日的回應
Thank you for choosing Le Parc.

10/10 優異

Qingping

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 3 晚
Bert S., GM 於 2018年10月24日的回應
Thank you for staying with us. Happy to hear you enjoyed our visit.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚
Bert S., GM 於 2018年5月18日的回應
Thank you for the review and we hope to see you soon.

6/10 一般

真實旅客

不滿:整潔度
一般,挺大
於 2018 年 2 月住了 1 晚
Bert S., GM 於 2018年3月5日的回應
Thank you for choosing Le Parc.

8/10 不錯

Goran

伴侶同遊
Nice hotel. Greate location. Walking distance to good shopping and resturants. when we arrived there was a noise sounded like they were drilling in the walls. When the night came and the noise continued, it turned out to be the elevator. The reception helped us movimg to a more quiet room further away from the elevator. That solved the problem. The roof top pool/bar/lounge area was not that tranquile, as load children playing in the pool seems to have been lowed. A warning for all sur charges ad well. The receipt long as my arm and the parking alone is $65 per day!
於 2024 年 5 月住了 7 晚
Hotel Manager 於 2024年5月21日的回應
Thank you Goran for your review! We are glad that our staff resolved your initial issue with the elevator noise and look forward to welcoming you back should your travels lead you to the area!

2/10 很差

Gil

不滿:整潔度、職員與服務和住宿狀況
Looks nothing like the pictures left and rented a different hotel, staff was underwhelming, pool was awful and it was dirty what you expect to find at a motel. not sure how they got there star rating.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月21日的回應
Thank you Gil for your review. We are so sorry that you had an underwhelming experience and look to correct the issues mentioned. We hope to have another opportunity to provide an experience that's expected of our property and give us another chance to provide a quality experience

6/10 一般

NOBORU

家人同遊, 商務旅客
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
何度もこのホテルに宿泊しており、今回は4泊しました。 静かで部屋も広く使いやすいホテルです。 しかし、駐車場で$65は高いと思います。今回はあまり駐車場を利用している人がいなかったように思います。これに税金が加わるとウーバー利用の方が良いかと思います。 今回は、フロントやルームサービスへのリクエストが全く通らなかった事が不満でした。 部屋の清掃は今のアメリカでは毎日入らないのは理解していますが、フロントでタオル交換とゴミ箱の袋交換と無料のコーヒー豆の補充だけ毎日とお願いしいましたが、部屋に戻るとされておらず、ルームサービスに電話するとタオルは持ってきます。 フロントではダメなのかと、ルームサービスに電話でお願いすると、それもしてくれず、結局、毎日夜に電話して交換をしてもらいました。フロントでもリクエストをPCには打ち込んでいましたが、ルームサービスには伝わっていません。3日目に部屋の清掃をお願いしましたが、簡単な清掃しかしませんと断られました。アメニティ料金を取るなら対応して欲しいと思います。 アメリカの一部の都市で始まった、市職員保護税やリゾートアメニティ料金などが高く、旅行サイトで予約しても別にかかる金額が高いので、実際の料金が見えにくい(ホテルによって金額が違う)ので困ります。 部屋が広くキッチンが付いているので快適なので宿泊したいホテルですが、部屋のサービス改善と税金のわかりやすさを求めます。
於 2024 年 5 月住了 4 晚
Karla R. 於 2024年5月14日的回應
Noboru, Thank you for sharing your experience at Le Parc. We are sorry to learn your recent stay did not meet our standards. We love all our guests and this is not the service we are accustomed to providing. We have noted the issues you mentioned and we hope that you can give us another chance. Feel free to reach out to the hotel directly so we can discuss the details of your stay.

10/10 優異

elizabeth

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
rooms were huge! location, location, location!
於 2024 年 5 月住了 4 晚
Hotel Manager 於 2024年5月12日的回應
Thank you Elizabeth for the PERFECT rating! We are thrilled to see that you enjoyed your stay with us and look forward to welcoming you back!

8/10 不錯

Tamani

讚好:整潔度、職員與服務、設施服務和住宿狀況
I actually really loved this hotel. The location is great, the room itself was fantastic. My only two things was that there was an odd banging noise that sounded like construction or something that went on everyday except the day I was checking out. And the other is that the toilet roll holder didn't actually hold the toilet roll. Other than that, I had a fantastic stay and I would most definitely stay there again.
於 2024 年 5 月住了 3 晚
Karla R. 於 2024年5月8日的回應
Tamani, Thank you for your feedback! We're thrilled to hear that you loved our hotel and that you found the location great and the room fantastic. We apologize for the inconvenience caused by the noise and the issue with the toilet roll holder. Your comments are valuable to us, and we will address these issues promptly to ensure a more seamless experience for our guests in the future. We look forward to welcoming you back for another fantastic stay!

10/10 優異

Pierce

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Karla R. 於 2024年5月3日的回應
Pierce, Thank you for the perfect 5 star rating. We are honored! We look forward to welcoming you back to Le Parc.Thanks again for choosing to stay with us.

8/10 不錯

Carly

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, fab staff and spacious rooms
於 2024 年 4 月住了 4 晚
Hotel Manager 於 2024年4月29日的回應
Thank you Carly for the fab review! We are thrilled to see that you enjoyed your stay and look forward to welcoming you back!

10/10 優異

Valentina

讚好:整潔度、職員與服務和住宿狀況
Very nice hotel, rooms great!
於 2024 年 4 月住了 5 晚
Hotel Manager 於 2024年4月27日的回應
Thank you Valentina for the PEFECT review! We are thrilled to hear that you enjoyed your stay with us and look forward to welcoming you back!

10/10 優異

Kristina

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 3 晚
Karla R. 於 2024年5月14日的回應
Kristina, thank you for the perfect 5 rating. We appreciate you staying with us and we look forward to your next stay!

8/10 不錯

Herb

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Karla R. 於 2024年4月19日的回應
Herb, thank you for the positive rating, we are grateful and we hope to see you again next time!

10/10 優異

stephanie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location and the size of the room
於 2024 年 4 月住了 3 晚
Karla R. 於 2024年4月19日的回應
Stephanie, thank you for your lovely review and your perfect 5 star rating. We are thrilled that you have enjoyed your stay. We look forward to welcoming you back!

10/10 優異

Tracy

讚好:整潔度、職員與服務和住宿狀況
Nice area, super quiet, loved our large room.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月6日的回應
Thank you Tracy for the PERFECT rating! We are thrilled to see that you enjoyed your stay with us and look forward to welcoming you back to LeParc!

6/10 一般

Ronald

讚好:整潔度和職員與服務
於 2024 年 3 月住了 7 晚
Hotel Manager 於 2024年4月5日的回應
Thank you Ronald for your review. We are sorry to see that your experience was less than what's expected at our property. We would love for you to reach out for additional input in regards to your stay. We hope to see you again in your future travels and please do not hesitate to reach out

10/10 優異

Annie (Chandler)

讚好:職員與服務
Clean. Friendly. Comfortable.
於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年3月29日的回應
Thank you Annie for your review! We are thrilled to see that you enjoyed your stay! We look forward to welcoming you back should your travels lead you to the area!

10/10 優異

Mikael

於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年4月16日的回應
Thank you Mikael for the PERFECT rating! We are thrilled to see that you enjoyed your stay with usand look forward to welcoming you back!

10/10 優異

Kea

於 2024 年 3 月住了 3 晚
Hotel Manager 於 2024年4月13日的回應
Thank you Kea for the PERFECT rating! We are thrilled to see that you enjoyed your stay with us and look forward to welcoming you back!

10/10 優異

Christopher

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great loacation, large room to accomodate our family. Rooftop pool was great and the 12:00 checkout was a nice bonus!
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月19日的回應
Thank you Christopher for the PERFECT rating and review! We are thrilled to see that you and your family enjoyed your stay with us! We hope to see you next time your travels bring you back to town!

10/10 優異

ROBERT CHARLES

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年4月5日的回應
Thank you Robert for the PERFECT rating! We are thrilled to see that you enjoyed your stay with us. We look forward to welcoming you back soon should your travels lead you to the area.

8/10 不錯

Celeste

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 6 晚
Hotel Manager 於 2024年3月3日的回應
Thank you Celeste for your review! We are glad to see that you enjoyed your stay with us and hope o see you again ahould your travels bring you back to the area!

10/10 優異

Tonjia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful, well appointed suite with large bathroom, balcony, kitchen and fireplace. Great retro vibe, excellent location, able to walk to many shops and restaurants. Restaurant and bar onsite, daily social hour, friendly and helpful staff.
於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年2月26日的回應
Thank you Tonjia for the wonderful review! We are thrilled to see that you enjoyed your stay with us! We look forward to welcoming you back and are glad to hear that our staff was "friendly and helpful"!

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月26日的回應
Thank you David for the PERFECT rating! We are thrilled to see that you enjoyed your stay! We are looking forward to welcoming you back should your travels bring you to the area!

10/10 優異

Victoria (San Jose)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was impressed by the staff. Our check-in was fast, friendly and generous. Our bartender at the restaurant was also our room service server and was just a lovely person who was helpful and thoughtful in anticipating our needs
於 2024 年 2 月住了 1 晚
Karla R. 於 2024年2月23日的回應
Victoria, We're delighted to hear that you were impressed by our staff and that your check-in experience was fast, friendly, and generous. It's wonderful that the bartender and room service server went above and beyond to make your stay enjoyable, being helpful and thoughtful in anticipating your needs. We appreciate your kind words and hope to welcome you back for another pleasant experience in the future.

8/10 不錯

Kevin

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Good location friendly staff
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月20日的回應
Thank you Kevin for your review! We are thrilled to see that you enjoyed your stay and look forward to welcoming you back!

10/10 優異

Genine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
"I recently had the pleasure of staying at Le Parc at Melrose, and it was truly an amazing experience. The service at this hotel is top-notch - the staff is not only friendly but also incredibly professional. From the helpful front desk to the valet parking attendants who went above and beyond to assist me, every interaction was a delight. The hotel itself is impeccably clean and spotless, making for a comfortable and inviting stay. I especially appreciated the extra mile the staff went to ensure my stay was perfect, such as helping me with the fireplace and even retrieving a forgotten item from my car. I would highly recommend Le Parc at Melrose to anyone looking for a fantastic hotel experience, and I will definitely be returning in the future."
於 2024 年 2 月住了 1 晚
Karla R. 於 2024年2月20日的回應
Genine, We're thrilled to hear about your amazing experience at Le Parc at Melrose! Thank you for highlighting the top-notch service provided by our friendly and professional staff. It's wonderful to know that every interaction was a delight and that the hotel's cleanliness contributed to a comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future. Safe travels!

10/10 優異

Evelyn (E Patchogue)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the quietness on the third floor towards the back. Staff was friendly and helpful.
於 2024 年 2 月住了 3 晚
Karla R. 於 2024年2月20日的回應
Evelyn, We're delighted to hear that you enjoyed the quiet ambiance on the third floor towards the back and that our staff was friendly and helpful. Your positive feedback is much appreciated. If there's anything else we can do to enhance your future stays, please let us know. We look forward to welcoming you back!

10/10 優異

Adriana

親子同遊
讚好:職員與服務、設施服務和住宿狀況
Habitaciones amplias y cómodas, excelente ubicación
於 2024 年 2 月住了 4 晚
Hotel Manager 於 2024年2月16日的回應
Thank you for your review and PERFECT rating! We are thrilled to see that you enjoyed your stay with us an hope to see you again soon!

10/10 優異

Mohammed

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年2月16日的回應
Thank you Mohammed for the PERFECT rating! We are thrilled to see that you enjoyed your stay and hope to see you back soon!

10/10 優異

Marilyn

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable small hotel with lovely staff
I had a very comfortable room with separate living room, balcony and kitchen, making it great for longer stays. The front desk staff were very helpful, especially Julian who helped me with questions about my booking. The hotel is intimate and the pool area is a rooftop oasis with cabanas that is generally not overcrowded. Kudos to the food staff who run a lovely bar/cafe and efficient room service. They all made me feel at home, especially Otto.
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月10日的回應
Marilyn, thank you for the wonderful review! We are thrilled to see that you enjoyed your stay with us! We look forward to welcoming you back should your travels bring you to our area!

10/10 優異

Michelle

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel is located in a safe quiet residential area. Rooms were clean and nicely decorated.
於 2023 年 12 月住了 4 晚
Hotel Manager 於 2024年2月10日的回應
Thank you Michelle for your PERFECT review! We are thrilled to see that you enjoyed your stay with us! Looking forward to welcoming you back next time your in the area!

8/10 不錯

jonathan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We had a very good stay. The initial room we were given was a bit smaller than our previous stays and the area of the hotel had a musty smell. Upon request they changed our room to a slightly nicer room in an area of the hotel that did not have the musty smell we noticed. The staff was very accommodating. We have stayed here many times before and will stay again
於 2024 年 1 月住了 5 晚
Hotel Manager 於 2024年2月10日的回應
Thank you Jonathan for your review! Apologies about the initial room you checked into but we are glad to see our staff was able to accommodate your room move and will look forward to your next stay! We thank you for your loyalty with us!

10/10 優異

Michelle

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月27日的回應
Thank you Michelle for the PERFECT rating! We are thrilled to see that you enjoyed your stay! We look forward to welcoming you back should your travels bring you to the area!

8/10 不錯

Rochelle (Roslyn Heights)

家人同遊
讚好:整潔度和職員與服務
Great location one block from melrose. Spacious rooms which we needed bc we r family of 5. Our room was apt style. Theres a small restaurant. Not a happening hotel . If u want a grand lobby and ppl watching this is not for u. We picked this hotel bc of the large rooms and location. It’s a quiet hotel with a small lobby . Valet parking is $65 a nite which I feel is robbery . Staff was very nice .
於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年1月14日的回應
Thank you Rochelle for your review! We are glad to see that you enjoyed your stay! We hope to see you again soon should your travels bring you back to the area!

10/10 優異

Mark

於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月10日的回應
Thank you Mark for the PERFECT rating! We are thrilled to see that you enjoyed your stay with us! We look forward to welcoming you back should your travels bring you to the area!

10/10 優異

Debra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Hotel Manager 於 2024年1月13日的回應
Thank you Debra for the PERFECT rating! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back!

10/10 優異

Emilio Aguilera

讚好:整潔度、職員與服務和住宿狀況
Gracias
於 2024 年 1 月住了 3 晚
Hotel Manager 於 2024年1月13日的回應
Thank you Emilio for the PERFECT rating! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back!

10/10 優異

Scott (North Vancouver)

於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月13日的回應
Thank you Scott for the PERFECT rating! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back!

6/10 一般

Glen

讚好:整潔度、住宿狀況和客房舒適度
Nice property, service could be better.
Nice property in a good location. Rooms are large and well appointed. The fireplace was lovely to have in the winter. Had a stopped up sink in the bathroom, they said they fixed it, but we need to complain again, and finally they were able to fix it. Some of the towels were fairly frayed, asked for decaf coffee pods, one person said they didn’t have them. Asked the second person and they came up with some. They added on a resort fee, not sure what that gave us if anything.
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年1月13日的回應
Thank you Glen for your review. We apologize about your unfortunate service experience and will address this with our staff. This is most definitely not what is expected at our property and hope to give us another opportunity should your travels bring you back to the area. Please feel free to reach out if you have any additional inquiries or concerns

10/10 優異

Michael

於 2023 年 12 月住了 4 晚
Hotel Manager 於 2024年1月13日的回應
Thank you Michael for the PERFECT rating! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back!

8/10 不錯

JAIME

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great ubication and good spaces
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2024年1月6日的回應
Thank you Jaime for your review. We are thrilled to see that you emjoyed your stay with us and hope to see you again soon!

10/10 優異

David

讚好:整潔度和職員與服務
Location was great, safe and quiet. Valet parking was convenient if a little pricey . All staff were excellent.
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2024年1月6日的回應
Thank you David your your review! We are thrilled to see that you enjoyed the property and found our location "great" and appreciated the "excellent" staff. We agree that our "safe and quiet" location is fantastic to travelers such as yourself and hope to see you again soon!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Huge Comfortable Rooms
Wonderful location on quite residential street but walking distance to shopping and many food options. Rooms are very spacious and well decorated with colorful art. Couch and bed were very comfortable. Loved our stay!
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2024年1月6日的回應
Thank you for your PERFECT rating and review! We are thrilled that you enjoyed your stay with us and hope to see you again soon!

8/10 不錯

Olivia

家人同遊, 親子同遊
讚好:職員與服務和住宿狀況
The room was very nice and cute. I loved having a small dining area and the sleeper sofa was an added bonus! The smell of the room was weird.. but other than that the room was cozy. The neighborhood was quiet but no where to park except for the garage and the fee is not cheap.
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2023年12月30日的回應
Thank you Olivia for your review. We are thrilled to see that you enjoyed your stay. We apologize in regards to the issue described and will ensure our housekeeping department oversees this. We look forward to welcoming you back in the future!

10/10 優異

CHIH-YI

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good, but not perfect.
The shower handle was leaky, and the AC can only be set as warm as 75F, and living room TV also stop working on the 2nd night. Other than these, everything is fine.
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2023年12月30日的回應
Thank you CHIH-YI for the PERFECT rating! We are thrilled to know that you enjoyed your stay with us. We apologize about the issues with your room and will ensure our engineering team oversees the issues described. We look forward to welcoming you back in the future!

10/10 優異

Yuvraj

讚好:整潔度、職員與服務和住宿狀況
Hotel Manager 於 2023年12月30日的回應
Yuvraj, thank you for the PERFECT rating! We are thrilled to see that you enjoyed your stay with us and look forward to welcoming you back!

10/10 優異

Mark

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was quiet and cozy
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月30日的回應
Thank you Mark for the PERFECT rating! We are thrilled to see that you enjoyed your stay and our "quiet and cozy" rooms. We look forward to welcoming you back should your travels bring to to the area

10/10 優異

Janell

讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall great hotel with amazing staff. Valet is pricey @65$.
於 2023 年 12 月住了 4 晚
Roger Z 於 2023年12月16日的回應
Dear Janell,Thank you for sharing your experience at Le Parc. We are thrilled your stay was a great one. We look forward welcoming you back in the near future. Safe travels.