We stayed 2 nights for some activities we had planned in Louisville. Upon checking in, we were told the elevator was out. They offered to let us cancel our stay for free but we needed a room and everything else in the area was booked. Thus, we had to climb the stairs to our third floor room. The elevator had been down for at least one day before our arrival and was not fixed while we were there. The stairwells were disgusting with spills that were smeared into the carpet and they were never cleaned during our stay. Our room had visible hair on the towels and random small pieces of something on the floor. The room was damp from humidity or just lack of ventilation. The sheets also felt damp and clothes that we had set on the table became damp overnight. The workout space was a good size but had very little equipment. The breakfast was decent. We also heard what seemed to be stomping or very loud walking around from the room above us. We called the front desk and it got better but was never actually quiet. The walls and floors are paper thin. I would not stay here again.
Jennifer
2025 年 7 月入住 2 晚
10/10
Lovely hotel
David
2025 年 6 月入住 2 晚
6/10
Elevator broke twice during our stay, had to move rooms because of dirty bedding, unable to flush toilet paper in public restroom.
John
2025 年 7 月入住 3 晚
8/10
Nice staff, clean, and breakfast was good!
Kayla
2025 年 6 月入住 1 晚
8/10
It was convenient to our travel plans. A little more expensive than I thought it should be. The pool was good to relax in.
Jon
2025 年 6 月入住 1 晚
4/10
I made my reservation on April 2 for my stay from June 5-8. I even called the hotel on June 3 to confirm my reservation. I had reserved a handicapped room with 2 queen beds. As I was coming through Nashville, I received a phone call from the clerk at the hotel saying that the people in the room that we had reserved were apparently staying over. He asked me if I wanted to move to a regular room with 2 queen beds or the handicapped room with a king bed. I told him that I really didn't want to change to either one, since that was not what I had reserved. I did change to the regular room which was on the second floor. Everything was ok until we returned from the event that we attending about 11 p.m. on Friday and the elevator wasn't working. My 94-year-old mother was with me and there was no way for her to walk up 20 steps to our room. We then had to change to the handicapped room on the first floor with the king bed. Then I had to go and move all our belongings to our new room. The bathroom in this room was awful because there was no place to set anything. This could have all been avoided if we had not been moved in the first place. Apparently having a reservation doesn't mean much.
Denise
2025 年 6 月入住 3 晚
8/10
Leanne
2025 年 6 月入住 2 晚
8/10
Overall good experience for just passing through and staying one night. We got in late, but were checked in quickly. Most of the parking seemed to be on the other side of the door though so that felt odd. The room was clean, but definitely needed some work done and a refresh. Our rooms temperature was set to 80 degrees for some reason so it was super hot and took a while to cool down. Check out was easy and staff was friendly.
Mykelti
2025 年 5 月入住 1 晚
8/10
Na
Abbie
2025 年 5 月入住 2 晚
8/10
First room had a toilet over flow all over floor. Staff was very nice about getting us a new room.
Luann
2025 年 5 月入住 1 晚
8/10
Nice clean facility. Nice staff. Bed a little firm for me but clean soft sheets pillows blankets.
Sally
2025 年 5 月入住 1 晚
10/10
The property was fine for or short stay. We enjoyed the breakfast and the pool was nice and warm. The room was very clean and we slept well. The front desk staff was nice and someone was always at the front desk.
Rita
2025 年 4 月入住 2 晚
10/10
Well taken care of. Beds were very comfortable but high. Needed a step stool. But i brought one from home because most places now a days have a very thick mattress and a box spring which makes it difficult to get onto the bed. Otherwise excellent. Good breakfast as well.
Mary
2025 年 3 月入住 2 晚
10/10
The Cattleman's Steak House is within walking distance. There is a gas station close but not much else. This makes for a quiet stay.
Larry
2025 年 4 月入住 1 晚
4/10
Bed was stained, room stunk, pool was gross
christopher j
2025 年 4 月入住 1 晚
2/10
Joni
2025 年 4 月入住 2 晚
6/10
Keith
2025 年 3 月入住 3 晚
10/10
Lyndsay
2025 年 3 月入住 1 晚
8/10
A nice property for an overnighter.
Alan
2025 年 3 月入住 1 晚
10/10
John
2024 年 11 月入住 2 晚
6/10
Michael
2025 年 3 月入住 2 晚
10/10
Antonia
2025 年 3 月入住 1 晚
2/10
I booked through Expedia. I accidentally booked this room. I was supposed to be staying in a completely different county. So, I tried to cancel it through Expedia and they told me I had to call the hotel directly to cancel. The hotel staff was very friendly on the phone and said they would gladly tell Expedia to authorize a refund for me. Expedia told me the hotel refuses to refund my money. Expedia even forwarded me an Email from the hotel stating they would NOT authorize a cancellation and refund for me. Meanwhile, the hotel staff told me to be waiting for my money to be refunded to my card. Which still has NOT happened. In fact, I finally got an Email from the hotel on the 18th of this month to let me know I would NOT be getting a cancellation or refund, but that they wouldnt charge me the cancellation fee. The reservation was for the 20th of this month. I'm on a very limited income and that was a lot of money I'm out and on top of that, I had to cancel my neurologist appointment in Louisville to be treated for a stroke because I don't have money to get a room. I would not suggest this place. They will not refund you even if you try to cancel nearly a month in advance!