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梅森精品酒店的評價

2.5 out of 5
梅森精品酒店
915 South Columbus Ave, Louisville, MS

評價

9.4

完美

10 分評分，優異；34 則評價中有 27 則" "
8 分評分，不錯；34 則評價中有 4 則" "
6 分評分，一般；34 則評價中有 1 則" "
4 分評分，欠佳；34 則評價中有 1 則" "
2 分評分，很差；34 則評價中有 1 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

2/10 很差

ZHEN

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
环境好
於 2022 年 12 月住了 1 晚
The Mason 於 2022年12月27日的回應
I am sorry you were not pleased with your stay. I tried to be as accommodating as possible to your 1:30am check in time and provide to you as much information related to our city and county wide water supply that was totally out of our control due to the extreme temperatures we have experienced over the last few days. I also followed up with messages to you this morning checking on you and offering any help I could and received no response at all. If there are any issues not related to the water I would really appreciate you letting us know so we can improve for future guests. Again I am sorry about the experience you received at The Mason.

8/10 不錯

Patsy

讚好：整潔度、職員與服務和住宿狀況
I didn't know there are 2 sitesof the hotel nor was I provided codes for the doors. We stayed in the St Charles Street location which has been beautifully renovated and decorated. However, there was no information about the stairs leading to the room. I am disBled
於 2024 年 5 月住了 1 晚

10/10 優異

Christina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is beautiful and comfortable. It surpassed our expectations!
於 2024 年 5 月住了 1 晚

6/10 一般

Sonya

商務旅客
讚好：整潔度和住宿狀況
The keypad on the door was broke, I had to wait for someone to hand me a key to use instead of just fixing the keypad battery. There is no temperature thermostat in the room, nor one accessible, so it was freezing on night, and a sauna on night two. There is no mini refrigerator in the room, so be prepared to buy a small cooler and a bag of ice. There was an ice maker in the hotel, but it was empty and turned off on day one of my stay, until I mentioned it to the lady bringing me a room key because my door was broke. You are right next to the street downtown so it is noisy with traffic, but they do provide ear plugs and noise maker machine. I had no local TV to watch it’s a firestick, but every time I tried to watch a movie, the internet kept going on and off, every few minutes all night. The room is clean and cute, but hopefully they owner looks into my comments, suggestions.
於 2024 年 3 月住了 2 晚

10/10 優異

Donna

於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic stay
Wow. What a gem. Wonderful hotel.
於 2023 年 12 月住了 1 晚

10/10 優異

Cheryl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Carmen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Shamille

讚好：整潔度、職員與服務和住宿狀況
It was cozy and quiet. Very relaxing
於 2023 年 7 月住了 1 晚
The Mason 於 2023年7月10日的回應
We are so happy you enjoyed your stay!

10/10 優異

Roderick

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
The Mason 於 2023年7月10日的回應
We are so glad you enjoyed your stay!

10/10 優異

heather

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We had a wonderful stay. Enjoyed the decor and central location
於 2023 年 6 月住了 1 晚
The Mason 於 2023年7月10日的回應
We are so glad you enjoyed your stay!

10/10 優異

René

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was absolutely immaculate and beautiful and the staff was extremely great to work with. Definitely recommend if your in the area!
The Mason 於 2023年1月5日的回應
Thank you so much! We so appreciate you staying with us!

10/10 優異

Leigh

讚好：整潔度、職員與服務、設施服務和住宿狀況

8/10 不錯

Sara

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Lovely but have a few pointers.
Lovely place. A couple of points to help others. 1. No climate control. If you are a naturally hot person, or sleep hot, you will not be able to change the temperature in your room. A fan was provided but it didn't help. 2. Very bright street lights and noisy street. They provide eye masks and ear plugs (I saw those when I checked in and said "great"). 3. You have to have a code to get in the building and your room. No one checks you in or is even at the door. Look for an email (I didn't get one) or reach out to the hotel before to avoid standing on the street by yourself at night trying to figure out how to get in. 4. No elevator. Be prepared to carry your bags upstairs. This is very pretty. Bed was comfortable. Sheets were microfiber unfortunately. Added to my heat problem.
於 2022 年 10 月住了 1 晚

10/10 優異

Walter

於 2022 年 9 月住了 3 晚

8/10 不錯

Paul

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Could not control the air conditioning, was a little chilly.
於 2022 年 7 月住了 1 晚

10/10 優異

CATHY

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚
The Mason 於 2022年5月24日的回應
Thanks so much for staying with us!!

4/10 欠佳

Umbreacha

商務旅客
不滿：整潔度和職員與服務
cute but not clean
the hotel was cute and quaint but the sink and shower had hair in it and when I realized it had hair, it was no one to contact regarding the need to get it cleaned out. I wouldn't stay there again.
於 2022 年 4 月住了 1 晚
The Mason 於 2022年5月17日的回應
This is not the experience we want any of our guests to have and would have gladly rectified the situation immediately had we been notified. We are available by phone 24/7 and I spoke with your booking agent really late in the evening when she called to confirm your late check-in. I would have happily taken your call as well.

10/10 優異

Emily

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
The Mason 於 2022年3月21日的回應
Thanks so much for staying with us!!

10/10 優異

angie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel!
Beautiful hotel. Wonderful service.
於 2021 年 10 月住了 2 晚
Heather 於 2021年11月2日的回應
Thank you so much for staying with us! We are so happy you enjoyed your stay!

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A jewel in the middle of Mississippi
Such an amazing spot. So cute and cozy.
於 2021 年 7 月住了 1 晚
The Mason 於 2021年7月14日的回應
Thank you so much for your kind words. We so appreciate you staying with us!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautifully remodeled in historic building in a quaint city. Great communication from owner. Everything was super clean and classy decor. We loved it! Nice sitting area with well stocked breakfast items, snacks, juices, sodas, bottled water and coffee. It was quiet and perfect. Absolutely lovely! Will stay again.
於 2021 年 6 月住了 2 晚
The Mason 於 2021年6月27日的回應
We are so glad you enjoyed your stay! We so appreciate you booking with us and look forward to your return!

10/10 優異

alisa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚
The Mason 於 2021年5月2日的回應
So glad you enjoyed your stay!

10/10 優異

Kamelia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing !
於 2021 年 2 月住了 2 晚
The Mason 於 2021年2月22日的回應
We are so glad you enjoyed your stay!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 2 月住了 1 晚
The Mason 於 2021年4月15日的回應
Thank you for a great review!

10/10 優異

angie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful!
Wonderful!
於 2020 年 11 月住了 1 晚
Heather 於 2021年1月6日的回應
Thank you so much for staying with us!

10/10 優異

RANDAL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great boutique hotel. The room was beautiful. Had plenty of free drinks and snacks available in the common area. Would recommend to anyone wanting a nicer experience than your average hotel stay.
於 2020 年 10 月住了 1 晚

10/10 優異

Jared

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Unique boutique hotel
Stay was fantastic! The hotel is in an old Masonic Lodge built in the early 20th Century. We stayed in a suite and couldn’t have been happier.
於 2020 年 6 月住了 1 晚
Heather 於 2020年6月9日的回應
We are so glad you enjoyed your stay!

10/10 優異

Tony

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
The Mason 於 2020年1月2日的回應
We are so glad you enjoyed your stay!

8/10 不錯

Charles

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Was surprised to find a phone number for checkin rather than a person. Also the only outlets in my room were in the bathroom. Overall very clean, comfortable and cozy.
於 2019 年 11 月住了 1 晚
The Mason 於 2020年1月2日的回應
We so appreciate you staying with us! At the base of each bed we have outlets. We will try to do better to make them more visible to future guests. Thanks for making us aware and we hope you will stay with us again in the future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 2 晚
The Mason 於 2019年10月24日的回應
So glad you enjoyed your stay!

10/10 優異

CATHY

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
The Mason 於 2019年10月24日的回應
So glad you enjoyed your stay!

10/10 優異

amina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
The Mason 於 2019年10月24日的回應
So glad you enjoyed your stay!

10/10 優異

Rodney

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Personality & History
What a wonderful surprise! This is a jewel. I really enjoyed my stay. I appreciate the personal touch. The Mason has personality and history. Thanks for a great stay.
於 2019 年 9 月住了 1 晚
The Mason 於 2019年10月17日的回應
We are so glad you enjoyed your stay!