Lower Lake hotels from HK$615

"Nice spot in Gyserville "

"My daughters and I spent three glorious nights having incredible spa treatments and marvelous food. The only downside was the extremely uncomfortable bed. "

"Great location, enjoyed the pool and spa. The room was great and loved the pooo was open 24/7. Lots of things nearby to do and see. "

"Everything worked good. They delivered breakfast to the room and it was very good. Staff was very helpful with some questions about the area. For sure we will be back. The location was perfect. The room was great and the bed super comfortable. "

"Was not bad at all for the price"

"Amazing"

"FOH and F&B staff were great. Shout out to Alonzo and Jeff at Truss. Top notch. Disappointing that Auro ( Michelin star) is not open Sunday through Wednesday. Pool on Sunday, next to no service, had to put up umbrella and get towels. Kids pool for kids 1year -to 15 years is 30" deep and was 94 degrees. Asked if there was a problem with the heater , never got an answer. Asked if the kids could cool off in the other pool ( it was 84) steps and got the brush off. Watched the pool bartender make me a gin/tonic at the pool, he pours the gin and tonic water in a bare glass with no ice and hands it to me. I just laugh and tell him he forgot something. Ulisis was the pool manager on Monday , did a good job. The rooms are very nice. the downside for our family is that there are no double queen rooms, they are actually double beds. The queens would easily fit, I think the hotel owners ( not 4 seasons) are discouraging anyone with a family of 4 from staying at the hotel. For a couple, It's very nice. Not sure I'd go back with a family, given the bed and pool situation. Given the emptiness of the property, I think the customers are sending a message and management should listen. "

"Nice amenities but my room smelled like weed and the room was on the high end I would have expected a little more attention"

"Yes"