Really nice hotel with fantastic views. It’s a bit dated but that did not stop our enjoyment. The tiny balcony could just fit three people on. We had a triple room with a bathroom and it was nice. It’s about a 10 to 15 minute walk from the centre of the town and there is a little bit of a hill towards the end but again no big issue and I don’t think even someone with mobility problems would have any issues here.
The one thing that we had a bit of a smile about was we were one hour before the check-in time and they asked if we wanted to pay for an early check in for 30CHF which seemed a bit much. We declined.
PHILIPPA
於 2025 年 7 月住了 1 晚
10/10 優異
Nancy Brookhart
伴侶同遊
2025 年 7 月 16 日
讚好:整潔度、設施服務和住宿狀況
The service was amazing and everyone was so friendly, especially Arrot (please forgive the spelling who worked the front desk when we checked in. The view was amazing. We enjoyed sitting on the lower balcony for a drink and in the mornings we drank coffee on our balcony from our room. The breakfast buffet had lots to offer as well and was a great option when in a hurry.
Nancy Brookhart
於 2025 年 7 月住了 2 晚
6/10 一般
Gemma
多人同遊
2025 年 7 月 13 日
讚好:整潔度
Great views, and some really nice staff. Reasonably priced. Hotel was quite dated, rooms in need of some modernising. No air conditioning.
Gemma
於 2025 年 7 月住了 3 晚
10/10 優異
Stephanie (Conyers)
家人同遊
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
This is a lovely hotel with great views of the lake. It may be difficult to find and walking to it with suitcases would be hard. We stayed in the triple room. It is a small space but worked fine for us. It tales just a few minutes to reach the main train station.
Stephanie
於 2025 年 7 月住了 2 晚
6/10 一般
Dorothy
多人同遊
2025 年 7 月 9 日
讚好:職員與服務
Ventilation was non-existent without a little air cooler. Beautiful view, and pleasant staff. Could benefit from some AC.
Dorothy
於 2025 年 7 月住了 2 晚
8/10 不錯
Mary
家人同遊
2025 年 6 月 30 日
讚好:整潔度和職員與服務
Great staff and the rooms are nice and clean. The hotel does not have AC and it was a very hot week. It is also on a steep hill which may case problems for those with limited mobility
Mary
於 2025 年 6 月住了 3 晚
6/10 一般
Dharmesh (hillsborough)
2025 年 6 月 29 日
不滿:職員與服務和住宿狀況
Dharmesh
於 2025 年 6 月住了 2 晚
8/10 不錯
Peter
伴侶同遊
2025 年 6 月 25 日
讚好:整潔度、設施服務和住宿狀況
Great views of lake Luzern from beautiful terrace.
Great staff, clean but small room(normal).
Peter
於 2025 年 6 月住了 1 晚
8/10 不錯
James
伴侶同遊
2025 年 6 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Great views from our room in the corner of the historic building. The rooms were fine, public area pleasant.
But nobody much stayed around as no dinner was available.
Long hilly walk to town centre, so we drove.
Nothing much in the vicinity of the hotel.
Parking was expensive
James
於 2025 年 4 月住了 5 晚
10/10 優異
Angela
家人同遊
2025 年 6 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved this stay. Top notch and the entire family agreed. We had ages 19 to 75 and 3 rooms.
Angela
於 2025 年 5 月住了 2 晚
8/10 不錯
Anna
多人同遊
2025 年 6 月 11 日
讚好:整潔度、設施服務和住宿狀況
We were blessed with a room that had a balcony and a window. We had a spectacular view of the mountains and the lake. We had dinner at the hotel the first night and Rarish our waiter was excellent.
The only thing missing is it had no breakfast included. This is why I gave it a 4 stars.
Anna
於 2025 年 5 月住了 2 晚
10/10 優異
Kelley
伴侶同遊
2025 年 6 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
view
Kelley
於 2025 年 6 月住了 3 晚
6/10 一般
Andres
伴侶同遊
2025 年 6 月 11 日
讚好:整潔度、職員與服務和住宿狀況
Excelente servicio al cliente
Andres
於 2025 年 6 月住了 1 晚
10/10 優異
Johannes
2025 年 6 月 10 日
讚好:整潔度和住宿狀況
Sehr freundlich, schönes Zimmer mit spektakulärem Ausblick - vielen Dank!
Johannes
於 2025 年 6 月住了 1 晚
10/10 優異
Brianna
2025 年 6 月 9 日
Brianna
於 2025 年 6 月住了 2 晚
4/10 欠佳
stephen
2025 年 6 月 7 日
不滿:住宿狀況
Staff very helpful but location not good to many stairs and hill to far from main city centre
stephen
於 2025 年 6 月住了 1 晚
6/10 一般
stephen
家人同遊
2025 年 6 月 5 日
不滿:設施服務和住宿狀況
Views from the rooms were amazing. Friendly and helpful staff, unfortunately let down by the actual room, old style shower in a bath, very dangerous to step in and out, no power point in the bath room and we had a broken fridge for 3 days of our stay
stephen
於 2025 年 5 月住了 4 晚
10/10 優異
DHARSHINI
家人同遊
2025 年 6 月 4 日
讚好:整潔度、設施服務和住宿狀況
Amazing view of the lake from my room.
Hotel was very clean and charming.
Arad was very helpful. He provided a lot of valuable information. For example, when you pay for the city taxes, you can also ride the city bus for free. He was very hospitable. The city is clean and absolutely beautiful We had a wonderful stay!
DHARSHINI
於 2025 年 5 月住了 8 晚
10/10 優異
Jing Jia
家人同遊
2025 年 6 月 3 日
讚好:整潔度、設施服務和住宿狀況
Amazing stay, great value for money and possible the best view of Luzern! Just to note that there is a slope up to the hotel so for those with big luggages, Uber from the train station is about CHF11, so all good given that the hotel offers so much more than that! Highly recommend.
Jing Jia
於 2025 年 5 月住了 2 晚
6/10 一般
Mary
伴侶同遊
2025 年 5 月 28 日
讚好:整潔度
The hotel was a short walk from the train station and only 10-15 min to St. Leo Church, Old Town, Chapel Bridge. Very convenient. With the Expedia reservation, we were given a street view room so for 30 CHF we upgraded our room to lake view which was nice. We were not happy with the room itself. Small. No furniture except for a little chair in front of a built in desk. Little tiny shelves on both sides of bed are used as night stands. Bathroom ridiculously small with one small shelf behind the toilet. No soap dish or places to hang your wash cloth or towel. I had to put my shampoo and other bath items on the floor outside of the small shower stall. Unless other rooms do not have these issues, We would not recommend this property. Note too that four other Expedia properties in Switzerland gave us a lake view not charging us an up charge as Hotel Royal Luzern did to us.
Mary
於 2025 年 5 月住了 1 晚
10/10 優異
Sanjiv (Ann Arbor)
2025 年 5 月 27 日
Superb hotel! Loved the stay and views.
Sanjiv
於 2025 年 5 月住了 3 晚
2/10 很差
Manjot
2025 年 5 月 25 日
讚好:住宿狀況
不滿:整潔度
Manjot
於 2025 年 5 月住了 1 晚
6/10 一般
Joseph (La Mirada)
家人同遊
2025 年 5 月 22 日
This hotel is on the hillside and small room with almost no equipments to heat foods.
Good view and that is all.
Joseph
於 2025 年 5 月住了 1 晚
10/10 優異
Abraham (Gainesville)
伴侶同遊
2025 年 5 月 22 日
讚好:整潔度、職員與服務和設施服務
Nice concierge George. Made pizza for my birthday with candle. Supper friendly and helpful.