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"Our first overnight stay at this particular Holiday Inn Express hotel, but probably will not be our last. The whole interior of the hotel including the reception area, bar and restaurant area, communal areas and especially the rooms have all been refurbished, and apparently fairly recently, to a very good standard. There is plenty of parking available at a cost of £4 per 24 hours. From the reception desk staff to the bar and reception staff, they are all extremely friendly and helpful. Our room was very spacious, well appointed including an iron and ironing board. The bed was huge and very comfortable. The room was very quiet and extremely clean. The only disappointment was the wafer thin toilet rolls. The bar and restaurant area is also very spacious and comfortable. We ordered a pizza which was delicious and hot. The same area is used to serve breakfast which was plentiful, hot and a good choice of hot and cold dishes. "

"The whole stay was lovely. The room was great. Clean and very comfortable bed!! Staff were helpful. Love the free mini bar ! Such a nice touch Breakfast was delicious and freshly cooked . Staff were helpful with veggie options and we had freshly cooked sausages! I can really recommend staying here . Thank you Jane"

"Everything went smoothly. Lovely room with bath overlooking the front. Good breakfast. Will be back. "

"Really enjoyed our stay professional and welcoming staff definitely recommend. The rooms are beautiful "

"Outstanding hotel the rooms were so so good And the view just spot on was very impressed with this hotel and the staff Folkestone has never been on my radar for a break, however after staying here on our way home from France we will definitely be staying here in the future if only to see the hotel and the staff "

"Very friendly and helpful staff, lovely atmosphere and environment, good service and excellent food and drinks"

"Everything was great, room was really clean and much bigger than I was expecting, staff were courteous and helpful, good breakfast, overall nothing bad to say, all positive. I would distay here again."

"My wife and I had a great experience. From the time we arrived and found a parking space for our car, until the time we drove out was amazing. Staff were courteous, friendly and very efficient. Food was fabulous. Room was well laid out, stocked and comfortable. Our stay at the Mermaid Inn enhanced our visit to beautiful Rye. Thank you."

"Amazing "