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"This is a hotel that has been/is being renovated and is trying to become much more attractive for international business and tourist travellers. While the staff was incredibly kind and pleasant, it seems pretty clear that they don't understand what a higher level of service looks like. The AC in rooms and common areas simply has to be widely improved and the bar could use an update. Again, nice people but a lot of standing around when folks have needs."

"We stayed one night. We really enjoyed Francis playing jazz music on the piano. Staff is very attentive. We felt safe there. They have a lovely pool. Rooms are nice and clean."

"Clean and responsive staff"

"Very slow check-in, no hot water in the morning. Otherwise everything was very good. "

"Location was poor and cannot be categorized as an airport hotel. It was too far. A rickety car was provided to carry us to the hotel. The bed was too soft and uncomfortable. The neighborhood was noisy throughout the night. "

"Good "

"Fabulous staff, lovely grounds"

"Haven of quiet, comfort, elegance and kindness amidst the hustle and bustle of downtown Nairobi: The Sarova Stanley is an amazing hotel. It is a beautiful building, immaculately maintained, thoroughly modern, yet with the feel of a world-class, historic hotel. The Thai Chi restaurant is exceptional for the quality of the food and the ambience, and the breakfast buffet, especially featuring local dishes on Friday mornings, is wonderful. The best part though is the hotel staff: warm and welcoming Hospitality Professionals, knowledgeable about their mission, proud of what they do, and determined to provide an excellent level of customer service and experience. I recommend this special place unconditionally - and plan to return!"

"The staff was friendly and helpful and the room and amenities were clean. "