Quest Mackay on Gordon

4.5 star property
Travelers enjoy a prepared breakfast and cool drinks by the pool bar at this welcoming property, with a gym to keep fitness on track.

Choose dates to view prices

Quest Mackay on Gordon offers modern comfort with a tropical vibe. Guests can relax at the outdoor pool, enjoy coffee at the café with terrace views, and use the gym and bar. Previous visitors praise the staff. Conveniently located near Queens Park Orchid House.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is HK$998
HK$1,097 total
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

Studio

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

One Bedroom Apartment

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

Studio Executive

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Premium bedding
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

One Bedroom Accessible Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
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About the area

Located near the beach, Quest Mackay on Gordon is in City Centre, a neighbourhood in Mackay. The area's natural beauty can be seen at Jubilee Park and Harrup Park, while Ken Burgess Orchid House and Bluewater Lagoon are popular local attractions. Artspace Mackay and Mackay Enertainment and Convention Centre are two other places to visit that come recommended.
Map
27 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Artspace Mackay - 10 min walk - 0.9 km
  • Mackay Enertainment and Convention Centre - 13 min walk - 1.2 km
  • Caneland Central - 17 min walk - 1.4 km
  • Bluewater Lagoon - 17 min walk - 1.4 km
  • Harrup Park - 5 min drive - 2.2 km

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪Mojos - ‬7 min walk
  • ‪Zambrero - ‬5 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪Woodman's Axe - ‬6 min walk
  • ‪The Coffee Club - ‬5 min walk

About this property

Quest Mackay on Gordon

Luxury hotel near Harrup Park
Located close to Artspace Mackay and Mackay Enertainment and Convention Centre, Quest Mackay on Gordon provides a terrace, dry cleaning/laundry services and a gym. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self-parking (surcharge), a vending machine and luggage storage
  • A lift, barbecues and tour/ticket information
  • A front desk safe, a banquet hall and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Free toiletries and hairdryers
  • 42-inch flat-screen TVs with digital channels and DVD players
  • Wardrobes/cupboards, balconies and fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per day)
  • Limited on-site self parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Self-parking fee: AUD 15 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Mackay Gordon Apartment
Quest Gordon Apartment
Quest Mackay Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

Does Quest Mackay on Gordon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quest Mackay on Gordon?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on 25 Jan 2026 start from HK$997.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quest Mackay on Gordon pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Mackay on Gordon?

Self-parking is available for AUD 15 per day. Limited spots are available.

What time is check-in at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quest Mackay on Gordon?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Quest Mackay on Gordon located?

Located in City Centre, this luxury hotel is within a 15-minute walk of Artspace Mackay, Mackay Enertainment and Convention Centre and Jubilee Park. Ken Burgess Orchid House and Bluewater Lagoon are also within 1 mi (2 km).

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Reviews

Quest Mackay on Gordon Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 308 out of 449 reviews
Rating 8 - Good. 102 out of 449 reviews
Rating 6 - Okay. 20 out of 449 reviews
Rating 4 - Poor. 14 out of 449 reviews
Rating 2 - Terrible. 5 out of 449 reviews

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at quest. Great service and the amenities are always great.
Stayed 2 nights in Dec 2025

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
Stayed 5 nights in Dec 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Stayed 6 nights in Dec 2025

10/10 Excellent

Mia

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Great room Good pool area Close to main area
Stayed 1 night in Oct 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Friendly staff. Good size room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good size room, comfy bed!
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay the staff were amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. Staff accommodated our request for a late check out. Highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and loved the amenities and proximity to the rest of town.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Perfect location close to pubs and supermarkets. The only negative was there was one of the two lifts operational. We definitely will be back.
Stayed 2 nights in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, clean and spacious apartment.
Stayed 3 nights in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great last minute stay here, the room was lovely and well priced!! All the people behind the reception desk were really friendly!!
Stayed 1 night in Mar 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, neat & tidy, close to shops, secure parking, friendly staff, reasonable prices
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

The staff are very friendly .
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short break. Pool area was amazing and a short walk to restaurants and shops.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jan-Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, clean, easy to check in late, good location
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful staff who did a lot to support our stay
Stayed 4 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. Staff were friendly and stay was easy.
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stays at Quest on Gordon are always great. The room we stayed in this time was a one bedroom apartment on the 10th floor. Fully self contained, spacious, modern and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable,spacious,well equipped and close to great restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern rooms, well presented. Easy access to city and public transport.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay the balcony was a bonus
Stayed 1 night in Aug 2023