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Riviera Mackay

4.0 star property
Upscale aparthotel units with kitchens and furnished balconies

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Riviera Mackay

Photo gallery for Riviera Mackay

Boating
Interior entrance
Desk, laptop workspace, blackout curtains, soundproofing
42-inch LED TV with satellite channels, TV, DVD player
Full-sized fridge, microwave, oven, stovetop

Overview of Riviera Mackay

Reviews
9.4

Exceptional

Popular amenities

  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • Free WiFiFree WiFiFree WiFi
  • WasherWasherWasher
  • DryerDryerDryer
The price is HK$1,181
Price available on 2024/04/25

Explore the area

Map
5 - 7 Nelson St, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon3 min walk
  • Popular LocationHarrup Park3 min drive
  • Popular LocationMackay Base Hospital5 min drive
  • AirportMackay, QLD (MKY)11 min drive
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Room options

View all photos for Standard Two Bedroom Apartment

Desk, laptop workspace, blackout curtains, soundproofing

Standard Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 807 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for River View One Bedroom Apartment

Living room

River View One Bedroom Apartment

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View Two Bedroom Apartment

42-inch LED TV with satellite channels, TV, DVD player

River View Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 807 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Standard One Bedroom Apartment

Desk, laptop workspace, blackout curtains, soundproofing

Standard One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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HK$1,262 total
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About the area

Mackay

Located in Mackay, Riviera Mackay is in the city centre and near the boardwalk. Caneland Central and Mount Pleasant Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Floodway Conservation Area and Water Bird Habitat Conservation Area. Looking to enjoy an event or a game while in town? See what's happening at BB Print Stadium or Wren Street Park.
Visit our Mackay travel guideOpens in a new window
View more Aparthotels in MackayOpens in a new window

What's nearby

  • Bluewater Lagoon - 3 min walk
  • Caneland Central - 3 min walk
  • Mackay Enertainment and Convention Centre - 12 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • The Bavarian Mackay - 6 min walk
  • Austral Hotel - 5 min walk
  • Subway - 6 min walk
  • Gloria Jean's Coffees Mackay Caneland - 5 min walk
  • Hungry Jack's - 6 min walk

About this property

Riviera Mackay

Upscale aparthotel units with kitchens and furnished balconies
Along with a rooftop terrace, this aparthotel has self parking and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LED TV with satellite channels and a DVD player provide a bit of entertainment. Housekeeping is available once per stay.
Riviera Mackay offers 28 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries and hairdryers.

This Mackay aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Uncovered self parking on site (AUD 5 per day)
  • Extended parking on site (AUD 5 per day)
  • Height restrictions apply for on-site parking

Family friendly

  • Cots (infant beds): AUD 10.0 per stay

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Free tea bags/instant coffee
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Designer toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 42-inch LED TV with satellite service
  • DVD player

Outdoor areas

  • Furnished balcony
  • Rooftop terrace
  • Terrace
  • Barbecue

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • In-room massages
  • Restaurant dining guide

Location highlights

  • Near the boardwalk
  • Near the airport
  • In the shopping district
  • In the city centre

Things to do

  • Health club access nearby
  • Fitness facilities nearby (free access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 28 rooms
  • 11 floors
  • 1 building
  • Built in 2015

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 per cent for credit card payments
The front desk is open Monday - Saturday (9:00 AM - 5:30 PM) and Saturday - Saturday (9:30 AM - 5:30 PM)
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For more details, please contact the property using the information on the booking confirmation
Reception hours are 10 AM-2 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: AUD 5 per day
  • Extended parking fee: AUD 5 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riviera Mackay Apartment
Riviera Mackay
Riviera Mackay Mackay
Riviera Mackay Aparthotel
Riviera Mackay Aparthotel Mackay

Frequently asked questions

Is Riviera Mackay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Riviera Mackay?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Riviera Mackay on 25 Apr 2024 start from HK$1,180.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Riviera Mackay?

Self-parking is available for AUD 5 per day. Extended parking is available for AUD 5 per day.

What time is check-in at Riviera Mackay?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Riviera Mackay?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Riviera Mackay located?

Located in the heart of Mackay, this aparthotel is within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 10 minutes.

Riviera Mackay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 411 reviews" "
Rating 8 - Good. 86 out of 411 reviews" "
Rating 6 - Okay. 19 out of 411 reviews" "
Rating 4 - Poor. 13 out of 411 reviews" "
Rating 2 - Terrible. 0 out of 411 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with gated parking. The thing I felt uncomfortable with, was check in. There was no one there and i had to give out my visa number over a speaker and hope nobody else was listening.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024

10/10 Excellent

Anand

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern. Very comfortable stay. View of the river from the balcony was phenomenal
Stayed 2 nights in Jan 2024

10/10 Excellent

Danny

Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Stayed 7 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Comfort at a price - since we last stayed, they have implemented a car parking charge probably to pay for the cost of the new door locks that the receptionist took pains to tell us had been out in recently, We were even told that although the tea and coffee were complimentary, we would t be able to get any more ! Should have been wonderful quality for that but only mediocre. Good standard of cleanliness except for the rusty very very small pedal bins to service the room - they obviously only have us enough teabags so that we didn’t overflow the bins!!
Stayed 1 night in Nov 2023

10/10 Excellent

Alistair

Liked: Cleanliness, property conditions & facilities
Nikki was very generous sorting out possibilities for our stay for mums birthday . We were very comfortable on the higher floors in 2 bedrooms and 2 bathrooms. Thank you - see you again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment, the service, cleanliness and convenience is the best we have experienced in over 20yrs of visiting Mackay. I definitely recommend this hotel.
Stayed 5 nights in Nov 2023

6/10 Okay

MARK

Travelled with family
Close to Blue Lagoon Waterpark and Canelands. Apartments have some age and quite worn through heavy rental traffic.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melinda

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023