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Thompson Madrid, by Hyatt

5.0 star property
Art Deco hotel with 2 restaurants and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Thompson Madrid, by Hyatt

Meeting facility
Seasonal outdoor pool
2 bedrooms, hypo-allergenic bedding, minibar, in-room safe
2 bedrooms, hypo-allergenic bedding, minibar, in-room safe
2 bedrooms, hypo-allergenic bedding, minibar, in-room safe
Thompson Madrid boasts a prime location near Gran Via. Guests can enjoy the rooftop terrace, explore the garden, and use practical amenities like high-speed WiFi and laundry facilities. The attentive staff consistently earns praise from previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Laundry
The current price is HK$2,543
HK$2,797 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (City View)

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed (City View)

7.0 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Terrace

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds (City View)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 320 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed, Terrace

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

  • Sleeps 2

View all photos for Suite, 1 King Bed, City View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

  • Sleeps 2

View all photos for King Room With Balcony

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

King Room With Balcony

  • Sleeps 2

View all photos for 2 Twin View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

2 Twin View

  • Sleeps 2

View all photos for Junior Suite With Terrace

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Junior Suite With Terrace

  • Sleeps 2

View all photos for View King

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

View King

  • Sleeps 2

View all photos for Corner Suite With Terrace And City View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Corner Suite With Terrace And City View

  • Sleeps 2

View all photos for Two Bedrooms Family Suite

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Two Bedrooms Family Suite

  • Sleeps 4

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About the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Café&Tapas - ‬2 min walk
  • ‪TAKOS - ‬2 min walk
  • ‪100 Montaditos - ‬2 min walk
  • ‪Txapela - ‬2 min walk
  • ‪Dunkin' Coffee - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Thompson Madrid, by Hyatt provides a rooftop terrace, a coffee shop/cafe and a garden. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Tour/ticket information, smoke-free property and concierge services
  • A 24-hour front desk, a banquet hall and outdoor furniture
  • Guest reviews give top marks for the helpful staff and location
Room features
All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and baths or showers
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Similar properties

Terrace/patio

Hyatt Centric Gran Via Madrid

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,002 reviews
The price is HK$2,282
HK$2,510 total
includes taxes & fees
24 Nov - 25 Nov
Hyatt Centric Gran Via Madrid

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 25 October

Property is also known as

Thompson Madrid
Thompson Madrid by Hyatt
Thompson Madrid a Hyatt Brand
Thompson Madrid part of Hyatt
Thompson Madrid, by Hyatt Hotel
Thompson Madrid, by Hyatt Madrid
Thompson Madrid, by Hyatt Hotel Madrid

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 20 until May 15.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on 9 Nov 2025 start from HK$2,542.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Checkout is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps away from Preciados Street, Gran Via and Puerta del Sol. Plaza Mayor and Plaza de Santa Ana are also within 10 minutes. Sol Station and Gran Via Station are within a 5-minute walk.

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Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 255 out of 300 reviews
Rating 8 - Good. 31 out of 300 reviews
Rating 6 - Okay. 5 out of 300 reviews
Rating 4 - Poor. 3 out of 300 reviews
Rating 2 - Terrible. 6 out of 300 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities
Location is great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shakia Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and super friendly staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

Denisleydis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Everyone was extra nice and helpful! We liked the food at the downstairs restaurant, BARRA.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY nice modern property with quiet rooms and all the amenities you would expect from a Thompson. Close to all the tourist attractions and shopping. I would recommend for a visit to Madrid.
Stayed 4 nights in Sep 2025

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2025

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are a bit of a challenge compared to traditional hotels
Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room just a little noisy neighbours with doors slamming but either than that would recommend. Staff was amazing and cleaning staff was astonishing
Stayed 4 nights in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very attentive, great location!
Stayed 3 nights in Jul 2024

10/10 Excellent

NISSIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Jun 2025

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very friendly. The room was nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff. Best pillows 🙌 love them at is central to everything, love the rooftop terrace. Wish the pool was a bit warmer as it was very cold specially for summer. But other than that loved my stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abdullatif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great and super hotel at the center of Madrid. I would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel we’ve ever stayed at
Stayed 2 nights in Jul 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were so helpful and welcoming
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Madrid!
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

This was a beautiful room with a beautiful view. The staff was so delightful and kind. Very helpful as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karla Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Thompson Madrid. This elegant hotel is perfectly situated in the heart of downtown, making it easy to explore everything the city has to offer. The rooms are spacious, beautifully designed, and exceptionally comfortable, with thoughtful details and modern amenities throughout. The staff was truly outstanding—warm, intelligent, and always eager to assist with anything we needed. One of the highlights was the rooftop pool and bar, which offered a peaceful retreat from the city below. We’ll definitely return and highly recommend it to anyone visiting Madrid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Room was beautiful and comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities
Nickah who was working at the reception was absolutely incredible. The customer service was so outstanding way beyond any hotel I have stayed at. She made sure everything we needed was sorted and happy to assist us whatever direction was necessary. She is the best ambassador the hotel could hope to have. The other staff were also very good but Nickah was exceptional!
Stayed 4 nights in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing, from the staff to the roof pool and bar i dont have a bad word to say about this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 star experience. Clean rooms, nice bathrooms, comfortable pillows
Stayed 2 nights in Oct 2023

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Feb 2025